DFS Furniture - Warrington Reviews 

4,366
TrustScore 5 out of 5

4.9

Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... See more

Company replied

Rated 5 out of 5 stars

I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

We were greeted by Sam, who helped us straight away with all the questions we had. No pressure! We had a browse around and finally decided on a sofa. She went through the Sale, covering every detail... See more

Company replied

Rated 5 out of 5 stars

Just had delivery of our Harlan sofas, 3 and 2 seaters. Very pleased with the quality , colour and design. Makes the lounge look like a new room. Special thanks to Cathy ( Riverside Warrington) f... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom

  • 0333 999 9778

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,366)

93,905 reviews in the last 12 months

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Rated 5 out of 5 stars

Somerford purchase

Dan was fantastic, quick with what I needed to know. Knowledge about my choice

July 20, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Amy,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good service

Lovely staff,friendly and very knowledgeable

July 20, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful, pleasant and polite

July 19, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer services

Today we went to DFS Warrington for home furniture and Catherine helped us to choose what we needed and vividly explained all of its characteristics and we were so happy to purchase from DFS.!

July 18, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Our experience was great

Our experience was great. We had already made our decision on what sofa we wanted before we arrived, but we found the staff to be super helpful and were really good with our kids.
Can't wait for our new sofas to arrive!

June 27, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Outstanding Customer Service

Our experience was made outstanding by the amazing customer service from the staff at DFS. The care we received made us feel confident and supported in our decision to buy our sofas for our first home. The staff genuinely care for their customers showing an interest in not only their purchase but them as people and individuals. We loved our experience!

July 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Sam from the Warrington Branch

Sam from the Warrington branch was really helpful. We had taken the children with us and he made the process quick and easy! Will definitely be returning to Sam for my dinning table.

July 11, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff not pushy

Staff are helpful without being pushy a good relaxed atmosphere and plenty of time to try furniture for yourself. Sam served us and she was lovely.

July 14, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very helpful and knowledgeable

July 12, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very polite and knowledgeable

Very polite and knowledgeable

July 12, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Great service by Dan

Great service by Dan, very polite and helpful talking us through our order.

July 12, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very welcoming

Very welcoming. Sam was amazing she was so knowledgeable and went above and beyond. I didn’t realise the cushions on the sofas were available in other colours so she really did ensure I had everything I needed to make sure everything was just right

July 9, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that Sam helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Sue what a lovely & helpful member of staff

Sue introduced herself to us & left us too browse which is exactly what I asked for, & when I had ten questions she was so helpful & nothing was too much trouble for her.

July 5, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Lisa,

Thanks for your lovely feedback, we’re glad to hear Sue met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Sophia sofa

From the minute I walked through the door at the Warrington branch I was met with a friendly warm welcome from all the staff. A lady approached me introduced herself and left me to look around and if I needed her to give her a shout which I did we then sat on a sofa I chose and went through the application having a lovely chat along the way. I would definitely recommend this branch 100%.

July 7, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Ingrid,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Mike was really helpful and informative…

Mike was really helpful and informative without being a pushy salesman. He let us browse at our own leisure and put us at ease.

July 5, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Afternoon,

We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Supportive staff

Supportive staff

July 5, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very good experience.

We had a really good experience in the Warrington store today. We spoke to Mike, who helped us pick our sofa. He was really helpful and knowledgeable when we asked questions about our new sofa. He even managed to help us save some money, which we were happy about. He's a really friendly chap and we didn't feel pressured at all, and we would be more than happy to come back in the future if we ever needed another sofa. Also the Latte he made us was very nice, so thanks Mike 👍🏻

July 5, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service from the start

When we entered the store we did see Mike helping another customer and we had a look around first then as we were approaching Mike again he immediately greeted us and we then had the privilege of him dealing with our purchase and he was excellent explaining everything like material protection, warranty, maintenance and with the measurements we had he made sure it would fit perfectly, he was really good with knowledge on the product and professional every step of the way, we can't wait until it arrives, well done Mike can't fault you at all with dealing with our purchase, don't change a thing with the the way you are it's spot on, excellent

July 5, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Cathy was very nice

Cathy was very nice, helpful and gave us all delicious drinks (hot chocolate, americano)

July 5, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

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