We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeab... See more
Company replied
We were greeted by Sam, who helped us straight away with all the questions we had. No pressure! We had a browse around and finally decided on a sofa. She went through the Sale, covering every detail... See more
Company replied
Just had delivery of our Harlan sofas, 3 and 2 seaters. Very pleased with the quality , colour and design. Makes the lounge look like a new room. Special thanks to Cathy ( Riverside Warrington) f... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4K reviews
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Corner sofa..
Everything was explained, the delivery and prices etc, couldn’t have been better.
June 28, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your 5 star review with us.
Holly M
DFS Customer Support
I was greeted by a lovely charming lady…
I was greeted by a lovely charming lady named Sue. Sue was very helpful and very knowledgeable about the sofa I was after. Sue made my purchase easy and more enjoyable than ordering online. Thanks so much Sue
July 4, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience staff so super…
Great experience staff so super friendly and professional did feel pressured .
June 21, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
We had Cathy show us around and she was…
We had Cathy show us around and she was a massive help! She shown us the difference sofas which matched our dimensions and shown us the different ways in which the sofa could possibly come which eventually lead to us buying our first sofa! Thanks Cathy!!
June 30, 2026
Reply from DFS Furniture - Warrington
Hello Jack,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Great customer service by Sam in the…
Great customer service by Sam in the Warrington store. Friendly, professional advice and information expertly provided. We are now looking forward to our new suite.
July 1, 2026
Reply from DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very pleasant and professional service
Very pleasant and professional service. Very useful advice on using the furniture.
June 30, 2026
Reply from DFS Furniture - Warrington
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service excellent
June 28, 2026
Reply from DFS Furniture - Warrington
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Went in and staff ask if we needed…
Went in and staff ask if we needed help, we said no we just want to browse. Staff left us alone with no pressure and left us look and try the sofas. When we had decided what we want the staff did not apply any pressure to make a sale. I spent 3k with no hard sell and got a couple of very nice coffees
Would I go back? Hopefully not if the product is as advertised - I should be dead by then😀
June 28, 2026
Reply from DFS Furniture - Warrington
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Mike
Bought a new sofa today, fantastic service from Mike. Explained everything in detail checked and double checked everything with us.
Biggest thing for me Mike didn’t push the sale, was like talking a to friend. Keep doing what your do!
June 27, 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sam was really friendly and helpful
Sam was really friendly and helpful, quick and easy process, and we can’t wait for our furniture to be delivered.
June 20, 2026
Reply from DFS Furniture - Warrington
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Excellent Service !!
I found this to be an excellent experience and got exactly what I wanted. Gold Star Service.
June 20, 2026
Reply from DFS Furniture - Warrington
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service
The lady who helped us made everything really quick and easy. She was friendly and approachable and made the whole process very easy.
June 20, 2026
Reply from DFS Furniture - Warrington
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly service from instore staff who assisted fully in making our choice, going through order process and then providing maintenance and cleaning advice.
June 12, 2026
Reply from DFS Furniture - Warrington
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sue was very helpful and knowlagable
Sue was very helpful and knowlagable, we felt very comfortable.
Thank you Sue
June 18, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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