We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... See more
Company replied
Location
Switch locationMersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB
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See what reviewers are saying
I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeab... See more
Company replied
We were greeted by Sam, who helped us straight away with all the questions we had. No pressure! We had a browse around and finally decided on a sofa. She went through the Sale, covering every detail... See more
Company replied
Just had delivery of our Harlan sofas, 3 and 2 seaters. Very pleased with the quality , colour and design. Makes the lounge look like a new room. Special thanks to Cathy ( Riverside Warrington) f... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom
- 0333 999 9778
4.9
Excellent
4K reviews
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We went to the DFS in Warrington and…
We went to the DFS in Warrington and “Dan IS the man” helpful, friendly and polite. Would recommend DFS Warrington. Bright, clean and a joy to walk around. A credit to all the staff.
June 17, 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Sam the sales guy was extremely…
Sam the sales guy was extremely thorough in explaining and showing all aspects of sofas to suit my needs. He was very knowledgeable and helpful.
June 15, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam greeted my daughter and I
Sam greeted my daughter and I. Very friendly and chatty. He was very knowledgeable and had a pleasant demeanour.
June 15, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great experience
We were greeted by Mike, he gave us some guidance and then left us to browse without pressure. When we were deciding to buy he gave us all the info we needed (and some we didn't know we needed). Great experience.
June 13, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent
Friendly, knowledgeable and helpful staff. I liked that they waited for us to approach them without pouncing on us first.
June 14, 2026
Reply from DFS Furniture - Warrington
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Nice shopping experience
Nice brew, friendly, helpful staff. Relaxed, not pushy and gave us time to browse. Good prices, based on competition
June 14, 2026
Reply from DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We dealt with a lady called Sue in the…
We dealt with a lady called Sue in the Warrington branch. Absolutely lovely lady didn’t rush us in anyway sat with us and helped us make our decision with the couch and colour schemes. She was a credit to the store. Thanks again Sue and all the other team members. Great service would highly recommend.
Kane and Emily
June 14, 2026
Reply from DFS Furniture - Warrington
Hello Kane,
Thanks for your lovely feedback, we’re glad to hear Sue met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Warm and friendly service
June 13, 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Very pleasant visit.
June 13, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure. Great staff.
Lots of choice, no pressure. Helpful staff, given the space to try out without being followed. Sales staff knowledgeable and helpful. Some upsell of products if you require it with information on what they provide, but no pressure to purchase. Manager confirmed the details and double checked requirements triple times to check everything was correct. Manufacture lead time was 11 weeks which was fine by me. No issues. They can't 'store' furniture so the date you agree (nearer the time) will be the date.
May 30, 2026
Reply from DFS Furniture - Warrington
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
We had the lovely Sam she was very…
We had the lovely Sam she was very informative and gave us as much information as possible very kind and polite
June 10, 2026
Reply from DFS Furniture - Warrington
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Purchased exactly what I was looking…
Purchased exactly what I was looking for at the right price with good customer service
June 8, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Wonderful customer service
Wonderful customer service, made me feel at ease and described everything to me regarding the process from picking my furniture to the delivery.
June 9, 2026
Reply from DFS Furniture - Warrington
Hello Wendy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very comfortable sales man excuse the…
Very comfortable sales man excuse the pun. Made it a easy job . And helpful
June 8, 2026
Reply from DFS Furniture - Warrington
Hello Ryan,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
A massive thank you to Sam
A massive thank you to Sam. Sam was approachable, helpful and had amazing knowledge.
May 31, 2026
Reply from DFS Furniture - Warrington
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly service.
Spoilt for choice with designs. Cath spoke to and advised us yesterday, without pestering us whilst looking. We returned today to choose our furniture. We spoke to Cath again who was very polite and friendly, explained everything and advised us accordingly.
June 7, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very knowledgeable very polite
June 7, 2026
Reply from DFS Furniture - Warrington
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Kathy was just amazing with my autistic…
Kathy was just amazing with my autistic and ADHD grandson harry and he doesn't normally talk to people he's just met. She looked after us and our order of the sofa brilliantly she is a huge credit and asset to your company thank you so much for your help
June 7, 2026
Reply from DFS Furniture - Warrington
Hello Paul,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kathy.
Kind regards,
Lia
DFS Customer Support
Great experience in store and great customer service
Great experience in store. Served by Sam (I think) who was very helpful, very pleasant. I didn’t check my email confirmation until later and realised the order was incorrect. Popped back to the store and they have immediately amended the order and arranged a refund for the difference between the correct & incorrect item. All in all, very good experience and customer service.
June 6, 2026
Reply from DFS Furniture - Warrington
Hello Kim,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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