DFS Furniture - Warrington Reviews 

4,366
TrustScore 5 out of 5

4.9

Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We’d like to say a huge thank you to Sam at the Warrington store for helping us choose the perfect sofa. From start to finish, he was friendly, knowledgeable, and went above and beyond to make the... See more

Company replied

Rated 5 out of 5 stars

I had such a lovely experience at DFS from start to finish. The whole process was so relaxed, stress-free and enjoyable. Sam, who looked after me, was absolutely brilliant. Friendly, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

We were greeted by Sam, who helped us straight away with all the questions we had. No pressure! We had a browse around and finally decided on a sofa. She went through the Sale, covering every detail... See more

Company replied

Rated 5 out of 5 stars

Just had delivery of our Harlan sofas, 3 and 2 seaters. Very pleased with the quality , colour and design. Makes the lounge look like a new room. Special thanks to Cathy ( Riverside Warrington) f... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom

  • 0333 999 9778

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,366)

94,354 reviews in the last 12 months

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Rated 5 out of 5 stars

Mike was amazing!

Mike who served us today in the Warrington branch was super helpful, was full of recommendations for our new sofa and also helped us with measurements, he explained everything with use ease and didn’t make us feel overwhelmed at all. We walked away with a dream sofa and it was all down to Mike! Absolutely credit to the branch! Thankyou so much Mike!

April 24, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Service today was brilliant-from the…

Service today was brilliant-from the moment we entered the store the help given to us was really good and made us at home and not pressured-we are especially grateful to Sam who went through everything with us giving so much information and help-she was great -a credit to the company-a future manager in Sam - thank you

April 23, 2026
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Reply from DFS Furniture - Warrington

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Easy

Easy
Samantha was very helpful

April 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Cathy who helped us place the order at…

Cathy who helped us place the order at the Warrington store was extremely helpful and friendly.

April 12, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Very knowledgeable and no hard sell. Made sure we understood everything before completing the purchase

April 22, 2026
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Reply from DFS Furniture - Warrington

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The sales lady was really nice and…

The sales lady was really nice and ensured it was sorted promptly and efficiently

April 22, 2026
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Reply from DFS Furniture - Warrington

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service from Mairead and the…

Excellent service from Mairead and the staff at Warrington store. Good quality products/aftercare and constant communication. Thanks.

April 12, 2026
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Reply from DFS Furniture - Warrington

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff

April 13, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Dan was more than helpful

Your Sales advisor Dan was more than helpful, it was a pleasure dealing with him.

April 20, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good morning Steven,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable customer assistant

Knowledgeable customer assistant, helpful, polite and made the purchase easy

April 20, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good morning Martin,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience, I’d seen what I wanted online, came in store to see it and then ordered, really quick and simple. Thanks to Dan for his help

April 19, 2026
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Reply from DFS Furniture - Warrington

Good afternoon Emma,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Explained in detail about the furniture options and how to care for it. A positive experience.

April 13, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Fantastic service!

We walked in store knowing exactly what we wanted, just needed to visualise the size. We couldn't find the corner couch so spoke to Dan who was great from start to finish; after explaining the situation, he found us a couch in store that was centimeters different, so we were made up.
The whole process was made simple by Dan's knowledge and expertise!

April 12, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Positive experience

We were asked when we arrived in store if we needed help but were then left alone to shop which I was really pleased with. I didn’t feel pressured. When we had decided what we wanted the staff were easy to talk to and happy to help. The ordering process was quick and easy. Overall happy with my experience

April 19, 2026
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Reply from DFS Furniture - Warrington

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

A really positive experience…

A really positive experience from start to finish. The person we dealt with was extremely knowledgeable about the different sofas and possibilities! The price was excellent and the options of lead times was done to suit the customer!

April 18, 2026
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Reply from DFS Furniture - Warrington

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Shop.bright and clean

Shop.bright and clean. Staff so lovely and helpful. 10/10 all day long

April 18, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very impressed with the professionalism…

Very impressed with the professionalism and advice given from the assistant who helped us. Didn't feel pressurised into anything and felt very comfortable with the whole process.

April 17, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A great experience overall

A great experience overall.
Called in once to look around and gained all the information I needed from Dan.
Came back after measuring the space at home alongside the dimensions of the chosen sofas.
Dan spotted me on arrival into the store then after dealing with the customer he was with, came over to answer my final questions before processing my order.
All in all, great service and an efficient process.
Let’s hope the delivery is as excellent.

April 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Had an amazing experience with the…

Had an amazing experience with the Warrington store today, Sam the sales assistant was very nice and experienced and made the process easy

April 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very happy with our experience at DFS…

Very happy with our experience at DFS Warrington. We were supported by a wonderful staff member called Sue. Can’t wait for our sofa and coffee table to arrive.

April 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

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