Went to DFS Waterlooville today to buy a new corner suite and Myles could not have been anymore helpful in explaining all our options including guarantees care package and delivery.Very happy with the... See more
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The sales team were very helpful - they were not pushy but answered my questions in a straightforward manner. I liked the fact that when we returned for a second time in the afternoon, the young man a... See more
Company replied
Kieran Moorhead, DFS Waterlooville. He is a credit to the company. From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layout,... See more
Company replied
Kieran Moorhead, DFS Waterlooville. He is a credit to the company. From the moment I entered the store, he took the time to understand exactly what I needed and walked me through the store layo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hambledon Road, Unit 3, PO7 7FG, Waterlooville, United Kingdom
- 0333 999 9819
4.9
Excellent
5K reviews
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My partner and I are first time buyers
My partner and I are first time buyers, lots going on etc… a hug feels more like a headlock at the moment.
Anyway Dan managed to put up with us for about 90 minutes (must have felt like half a week) during which he was friendly and gave sound advice including cost saving options without upselling etc.
Polite, friendly and professional yet laidback. Just what the Dr ordered.
I’m definitely building a man cave at the end of my 80 foot garden with bullet proof windows, right at the back!
July 26, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The staff we very helpful and we’re…
The staff we very helpful and we’re happy to answer any questions we had
July 26, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Nice relaxed atmosphere when looking for a sofa
We went into the shop and was able to browse freely without being jumped on straight away by an assistant.
When we were ready to choose a sofa the assistant miles was very friendly and helped us with our purchase.
July 25, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
From the moment we walked in we were…
From the moment we walked in we were greeted with a friendly smile. The sales team who looked after us spent time listening to what we were after. Once we had found our furniture they really spent time helping us choose the right colour for us.
July 25, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely experience
Lovely experience, the guy who looked after us was so lovely and understanding I think his name was Sam?? He was blonde
July 25, 2026
Reply from DFS Furniture - Waterlooville
Good Morning,
We are really happy that Sam met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Kieran in the store made the experience…
Kieran in the store made the experience a very positive one - easy to order and explained everything clearly and positively.
July 23, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Troy was lovely
Troy was lovely, although you can’t buy a sofa in a rush due to the sales pitch of the insurance. He was very good at his job, gave me all the information that I needed to know to maintain my sofa. Great customer service.
July 23, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A helpful customer
I spoke with Kieran this morning, he was brilliant. I spoke about the Kian settee on Saturday and found out the measurements and went home and worked out the measurements. Today Kieran was so helpful so have gone ahead and paid fully and have a possible date for it to be delivered.
July 23, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Troy who helped me choose today was…
Troy who helped me choose today was extremely helpful and guided me in my purchase of a sofa bed
July 23, 2026
Reply from DFS Furniture - Waterlooville
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Hello Rosemary,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Waterlooville - Excellent Service
We were allowed to wander around the store unmolested until we were ready to approach the sales person (Reece) who was extremely helpful and knowledgeable and treated us with respect and interest in our needs.
July 20, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Steven was very helpful and was not…
Steven was very helpful and was not pushy, he explained everything that we need to know, he’s knowledge was very good
July 20, 2026
Reply from DFS Furniture - Waterlooville
Hello Anthony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Buying a new sofa
The staff were warm, polite, helpful listen to my requirements showed me a couple of lines of furniture. Once my decision was made, the process moving forward was precise correct and easy. Look forward to having my new phone delivered.
July 20, 2026
Reply from DFS Furniture - Waterlooville
Hello Peter,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Staff was very kind and helpful
July 19, 2026
Reply from DFS Furniture - Waterlooville
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Clear answers
Comfortable showroom, and we were not pestered as we browsed, but when we asked for help we soon got very clear answers to our questions
July 16, 2026
Reply from DFS Furniture - Waterlooville
Hello Anthony
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
They were very helpful very good very…
They were very helpful very good very patient they took us to look at everyone that we wanted to look at. Yes the man that sold the order corner units very very very good.
July 16, 2026
Reply from DFS Furniture - Waterlooville
Hello Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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