DFS Furniture - White City Reviews 

I have seen very good hospitality, professionalism and skills practiced appropriately

Excellent customer service with good explanation. He is so experienced and skilled person the way he discuss with customers.

Samir is very patient and experienced in explaining the product and tailor-made sofa.

The person served me was very professional and helpful. Took his time to explain everything in patience

The assistant "Amir" gave us genuine helpful advice. There was no hard sell." was professional, helpful and knowledgeable. He showed us the options we have for our requirements, and there was no hard sell.

The staff was nice he was helping us and told us pros and cons on way we were buying

Great and friendly service with quick turnaround times

I am so happy with the customer service I ordered a very nice sofa and the person who helped me was very informative and friendly

Very fashionable, good dealing with customer. Wide range of sofas, Just say what design do you prefer and they are happy to change everything that it can suit to you.

Great customer service and helpful with my sofa order

Lauren was great to explain everything to us and cross checking to ensure all info she told us we accurate. And very thorough in explaining the differences between the constructions of sofas and how it is important for us to maintain the cushions etc. She left us lots of space to discuss so no pushing, it's a very comfortable experience. We purchased a Jouele's Collab model in the end and looking forward to receiving it.

I'll never buy at this store again, they promised delivery on 12/19, I spent the whole day waiting, I called the customer service and they couldn't explain to me why they didn't deliver, I scheduled the delivery again for the 24th, the same happened they didn't deliver things, they didn't tell me the reason, they didn't call me, I only bought this sofa because it was fast delivery, my whole family was at home and we had an uncomfortable Christmas because the store didn't comply with the agreement, I'm very disappointed, the service at the store it was excellent, the sellers are very kind, they do everything to sell, but then they don't solve any problem, they apologize a thousand times and solve nothing.

Very helpful. Patient, clear,

Great helpful and good advice from mr Samir Talic. As a costumer I will considered as outstanding services.

Salim was brillaint from start to finsh I came to purchae a sofa with my 5 year old daughter in tow he made sure we were both well looked after giving us bth a drink and helping me to make a decsion between 2 sofas I was torn between. He made the whole experince joyful and pleasurable which isn't easy with a whinign child in tow.

Had great service very kind, patient and helpful from a guy called Samir and then another day a guy called Amir.

Great treatment absolutely, we are hoping to get our sofa as soon as possible

The guy was extremely helpful very polite very professional very happy with the service and definitely use DFS again excited can’t wait for my sofa to come!!!