Excellent service. The guy that dealt with me was very polite & helpful. I can’t remember his name though! (He worked at the White City store in Trafford & had a dislocated shoulder). He went through... See more
Company replied
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Over the last few weeks I’ve been in several times whilst choosing a new sofa for my new flat. Each time I was met by friendly helpful stuff, willing to go through options and show me a selection of... See more
Company replied
Derick the sales rep was very polite, helpful, explained everything to me there was no rush, no stress, my sofa will be delivered before Christmas which is great. 👍🏻
Company replied
Came in to browse for new sofa . Staff very helpful but not pushy . Left us to make decision but there to ask questions . Ordered easily . Came earlier than expected . Delivered on time . Delivery guy... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Ariel Way, Unit SU0208, Level -2, W12 7HB, London, United Kingdom
- 0333 999 9529
4.5
Excellent
343 reviews
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Very pleasant phone call and helpful..
December 17, 2021
Samir
Samir, who helped us, was very nice and helpful. He explained all the options that we have and made our choice much easier. He is really nice, polite and helpful. He also answered all the questions Clearly and explained everything thoroughly.
December 12, 2021
The customer service was excellent
December 11, 2021
Had a great experience with dfs
Had a great experience with dfs, Samir from the Westfield white city store was excellent throughout the few weeks we spent looking for our perfect sofas. He was patient, always had a solution for every issue we thought we may have, and was always welcoming. We are so excited waiting for our delivery date so we can enjoy our new sofas.
December 11, 2021
Samir Talic was excellent at describing…
Samir Talic was excellent at describing the benefits and cons of the sofa and explained the add ons to the purchase details very well. I highly recommend him.
December 8, 2021
Unprompted review
Fantastic and personable service…
Fantastic and personable service throughout. Ayesha was brilliant in making sure we understood everything and was extremely kind and helpful in every step of the process. We are very excited to receive our new sofa!
December 7, 2021
Very good sevice
I went to buy a Camden sofa the sales man Welcomed us very warm introduce his name Samir we know what we want he did explain to us very goof and he was very helpful Ending up buying the product with the insurance
The sales man Samir were excellent he explain like no rock to be unturned
December 6, 2021
Made us feel very confortable
December 2, 2021
Excellent service from Samir at…
Excellent service from Samir at Westfield Shepherd's Bush. Knowledgeable and friendly
December 2, 2021
I am quite happy about the way she deal…
I am quite happy about the way she deal with the issue.
November 30, 2021
Great experience from start to finish.
November 30, 2021
The staff in Westfield were excellent a…
The staff in Westfield were excellent a much more enjoyable experience that buying online highly recommended the store - the joules sofas are great
November 30, 2021
Very helpful staff that went through…
Very helpful staff that went through everything I needed to know.
November 30, 2021
I was helped by a lovely assistant…
I was helped by a lovely assistant Ayesha 96Z. She was excellent and extremely helpful.
November 28, 2021
Excellent service and staff
November 27, 2021
I had a great service at the Westfeild…
I had a great service at the Westfeild store(White city) I got all the information I needed to know and beyond.I felt welcome and I would visit in the future if I need anything.I would also recommend to family and friends.
November 27, 2021
Dfs in Westfield white city we were…
Dfs in Westfield white city we were served by Ayesha who we found to be very proffesional,helpful,polite.
Everything explained in detail.
November 26, 2021
Kind and courteous and well informed…
Kind and courteous and well informed made it easy not only to choose but to buy on the spot without feeling pressured
November 25, 2021
Was easy friendly had worked people I…
Was easy friendly had worked people I like Ffs
November 25, 2021
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