We had a problem with our conservatory roof when it dropped about 2 Inches. The company that I stalled it went bust just days after I reported the fault. I contacted DGCOS and at their request I... See more
Company replied
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DGCOS came and changed our condensation windows! P&P window company who installed the windows went bankrupt. We found DGCOS complaints department very supportive, even though the whole process was st... See more
Company replied
Great visit from the representative who took the trouble to explain everything showing me the quality I would eventually get. Fair price. Barry came and measured up when he did his survey and was a... See more
Company replied
Excellent process from start to finish all backed by a cast iron guarantee. Estimator listened to my requirements and made suggestions to improve them. Installers were polite, friendly and carried... See more
Company replied
Company details
Written by the company
The Double Glazing & Conservatory Ombudsman Scheme is a consumer protection organisation designed to bring peace of mind to homeowners.
Contact info
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, United Kingdom
- info@dgcos.org.uk
- www.dgcos.org.uk
4.8
Excellent
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service received from a…
Excellent service received from a company local to us.
The fitters were excellent - very clean & tidy and the finishing off ie plastering a making good outside was perfection - you’d never know the wall had been knocked out bigger.
Very friendly sales team, no pressure selling.
October 23, 2024
Unprompted review
Reply from DGCOS
Hi Sharon, thank you for your 5* review.
We are pleased to hear that our DGCOS member provided you with a excellent service and were very clean, tidy and finished off the installation to perfection.
Best regards, DGCOS
Friendly
Friendly, polite, exceptional work very pleased with it does exactly what they said it would, any more work I need doing I would definitely phone them
October 16, 2024
Unprompted review
Reply from DGCOS
Hi Laura, thank you for your positive review.
We're delighted to hear that you're pleased with the work from our DGCOS member and that it met all your expectations.
Best regards, DGCOS
DGCOS gave me peace of mind
DGCOS was integrated into the offer from my conservatory supplier. With very little effort on my part, I received cover that gave me peace of mind.
October 19, 2024
Unprompted review
Reply from DGCOS
Hi there, thank you for leaving your positive review.
We are thrilled to hear that DGCOS provided you with peace of mind. Enjoy your new product!
Best regards, DGCOS
Benchmark and DGOS work well together
Both DGCOS and Benchmark Windows in Lancing, West Sussex worked well together to get the Origin Windows installed and weathertight, with much better insulation as well for the coming winter.
September 20, 2024
Unprompted review
Reply from DGCOS
Hi George, thank you for your 5* review.
We are happy to hear our DGCOS member, Benchmark Windows, worked well to get your windows installed. Enjoy your new product!
Best regards, DGCOS
Stuart and his mate
Stuart and his mate, we’re very friendly good job very professional and left the place nice and clean and tidy. Well done Stuart 10 out of 10.
September 5, 2024
Unprompted review
Reply from DGCOS
Hi Mick, we are glad to hear you had a clean, friendly and professional experience with our DGCOS member.
Best regards, DGCOS
Excellent process from start to finish…
Excellent process from start to finish all backed by a cast iron guarantee.
Estimator listened to my requirements and made suggestions to improve them.
Installers were polite, friendly and carried out their work courteously, tidying up after themselves. Nothing was too much for them.
I would recommend them with out any hesitation!
September 12, 2024
Unprompted review
Reply from DGCOS
Hi Sarah, thank you so much for your positive review! We're thrilled to hear that you had such a positive experience from start to finish.
Best regards, DGCOS
Good communication and easy to receive…
Good communication and easy to receive documents. Everything very clear.
September 15, 2024
Unprompted review
Reply from DGCOS
Hi Claire, thank you for you feedback. We are thrilled to hear you had good communication and felt that everything was clear.
Best regards, DGCOS
Reply from DGCOS
Hi Thia, thank you for leaving your positive review.
We are thrilled to hear our DGCOS member, Goldseal Glass, provided a professional, friendly and swfit service. We will be sure to pass on the feedback.
Best regards, DGCOS
Reply from DGCOS
Hi Wendy, thank you for your 5* review!
We're glad you were provided with a service which was tidy, punctual, good quality and had great communication.
Best regards, DGCOS
Excellent service
Excellent customer service the installation was first rate, clean polite and left the job spotless
August 23, 2024
Unprompted review
Reply from DGCOS
Hi there, we are glad to hear you were provided with excellent customer service and that our DGCOS member was clean and polite.
Best regards, DGCOS
GAP home improvements were fantastic…
GAP home improvements were fantastic from start to finish. We would highly recommend using them and he will definitely use them again if we moved home. Stu the fitter’s work was to a very high standard and he was quick too.
August 12, 2024
Unprompted review
Reply from DGCOS
Hi Danny, thank you for taking the time to leave your positive review.
We are thrilled to hear our DGCOS member, GAP Home Improvements, worked to a high standards and was quick.
We will be sure to pass on the feedback. Best regards, DGCOS
Window installation…
Kept us informed and ensured quality control providing peace of mind
August 12, 2024
Unprompted review
Reply from DGCOS
Hi there, we are glad to hear our DGCOS member kept you informed and ensured quality control providing you with peace of mind!
Enjoy your new windows. Best regards, DGCOS
Exceptional service…
Wonderful service again from Wardley Hall Windows. Friendly and efficient staff and high quality product and workmanship. We always feel confident when we need a job doing or even just some advice. A truly personal and professional experience. Highly recommended.
August 3, 2024
Unprompted review
Reply from DGCOS
Hi Judo, thank you so much for your positive feedback about our DGCOS members, Wardley Hall Windows.
We are thrilled to hear you had a friendly, efficient and professional experience! We will be sure to pass the feedback on to them.
Best regards, DGCOS
Highly recommend…
From start to finish the team at GAP gave us the best advice, installation and customer service. The installers, Stuart and Tom arrived on time, worked tiredlessly, were polite, friendly and respectful of our property. We had a couple of small issues which they sorted out immediately to our satisfaction. Lucy, our office contact, also provided us with all the information we required, was friendly and a pleasure to deal with. Our windows look great, I would highly recommend GAP Home Improvements.
July 9, 2024
Unprompted review
Reply from DGCOS
Hi Alison, thank you for your fantastic review!
We're thrilled to hear that your experience with our DGCOS member, GAP Home Improvements, was outstanding from start to finish.
We're glad that any issues were promptly resolved to your satisfaction and that you’re pleased with your new windows.
Best regards, DGCOS
Kelsall windows provided a professional service
Kelsall windows provided a professional, knowledgeable and friendly service.
They have a very good product and a method of installation which minimised the effect on the rendering which surrounds everyone of our windows.
We would highly recommend Kelsall windows.
March 26, 2024
Unprompted review
Reply from DGCOS
Hi Robert, thank you for your positive feedback and sharing your experience with our DGCOS member, Kelsall Windows.
We're delighted to hear you found their service professional, knowledgeable, and friendly. Enjoy your new product!
Best regards, DGCOS
Reply from DGCOS
Hi Derick, thank you for taking the time to leave your positive review.
We hope you enjoy your new back door! Best regards, DGCOS
Great communication and took care of…
Great communication and took care of everything for us
July 7, 2024
Unprompted review
Reply from DGCOS
Hi Christine, we're thrilled to hear everything went smoothly and you felt well-informed throughout the process.
Thanks for your positive review!
Best regards, DGCOS
Great workmanship …
The installers was Friendly hardworking and the quality of the work excellent, very happy with the new roof.
July 3, 2024
Unprompted review
Reply from DGCOS
Hi Frank, thank you for leaving your positive review.
We are thrilled that one of our DGCOS members provided a friendly, excellent experience for you. Enjoy your new roof!
Best regards, DGCOS
Reply from DGCOS
Hi there, thank you for taking the time to leave your positive review.
We are happy to hear you had a excellent service. Best regards, DGCOS
Patio Windows
Very pleased with Wizard Windows excellent professional job & staff very courteous nice clean job highly recommend
June 11, 2024
Unprompted review
Reply from DGCOS
Hi Elaine, thank you for your positive review!
We are glad you had a professional, excellent, courteous, clean experience with our DGCOS member, Wizard Windows.
We will ensure to pass this feedback onto them! Best regards, DGCOS
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