Diamond Furniture Reviews 

Top class service your sales person did not try to push anything on us

It was a very pleasant environment and nobody pushed us into making a decision. The atmosphere was warm and welcoming.
Mike was extremely helpful towards us and gave us time and space to make up our minds. He was very professional and gave us all our options. Lovely to chat with him as he was very personable.
We bought two sofas so successful day all round.

Excellent service with all custom options clearly explained. Dylan was very helpful, professional and very easy to deal with and offered good advice throughout.

Great quality furniture, excellent service, and fast delivery. Everything arrived in perfect condition. Very happy with my purchase — highly recommend Diamond Furniture.

Amazing showrooms. Competitively priced quality furniture. Attentive & informed staff.

Always great service. Daniel was super helpful

Excellent service

Lovely showroom competitive prices Pleasant and very helpful staff. Found this store by accident and delighted for that

We had a great experience today with Keith.

He was so helpful and helped us chose our fabric for our sofas and chair.

The shop has a lovely feel to it, friendly vibe.

Very well layed out shop. Plenty of options and very friendly staff.

We popped into Diamond Furniture during the final days of their Winter Sale and, despite the place being absolutely packed, the team were brilliant. They took the time to walk us through everything we were interested in and to show us their fantastic range of fabric options (so many high-quality choices!). The whole order process was quick and painless, too. Yet again, their experienced and friendly staff made the entire experience a pleasure. Highly recommend.

Overall, we had a very positive experience in the showroom. The store itself is excellent, the selection is strong, and the sales assistant was knowledgeable and helpful throughout the viewing and decision process.

However, the part of the experience that detracted from an otherwise good visit was the negotiation at the point of sale. Given that we were committing to a purchase of approximately €4,000, we asked for a very modest additional discount. Even when this was reduced to €50, it felt like we had to push quite hard and that the concession was being framed as a significant favour rather than a normal part of a high-value purchase.

While we did go ahead with the purchase, the tone of that interaction didn’t sit comfortably with us. The amount itself was small, but the process made it feel unnecessarily difficult and slightly transactional at a moment where we were already ready to buy.

With a purchase of this size, a more flexible or relaxed approach would have left us feeling more positive about the overall experience.

A very pleasant and professional shopping experience thanks to Mike.

easy to deal with the staff and order was ready for collection at the allocated time.

Service was good! I was offered help then left to look around at my own pace. Mike was helpful any in no way pushy.

Second time I’ve ordered from here, love their stuff and customer service are very helpful

Service is on another level.

Fantastic experience buying a sofa with Derville after many months searching. She put my mind at ease and I was very happy with my decision.

Great range of sofas. Excellent service from Eve in store.

Great product and good value for money. Mike was so helpful taking time to run through options with us and finding out what other options were available helping us come to a decision we were very happy with.