DID Electrical - Briarhill Reviews 1,219

TrustScore 5 out of 5

4.8

Unit 8/9 Briarhill Business Park Ballybrit Galway, H91 A213 Galway, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Great service and very friendly staff, I was served by Mike (he could've been manager I think) and he was very courteous, friendly and very much treated me like a friend, no pressure, no complicated... See more

Company replied

Rated 5 out of 5 stars

I visited DID store for some TVs and coffee machines. The staff were very helpful and informative. Ridhul assisted me and very patiently gave all the information I asked for. The store has some really... See more

Company replied

Rated 4 out of 5 stars

We use DID Electrical for all our products of this type. Prices are good, service also as typified by our recent visit to purchase a new TV. We have currently a Samsung which has given great reli... See more

Company replied

Rated 5 out of 5 stars

Bought a coffee machine online and collected from Briarhill today. Staff opened up when he saw me waiting outside on his way in and was very helpful. Even offered to carry my order to the car. Thin... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 8/9 Briarhill Business Park Ballybrit Galway, H91 A213, Galway, Ireland

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Washing Machine Purchase

Went in looking for a washing machine and Robert was extremely helpful in his advice and guidance. Can't praise his professionalism, insight and polite nature highly enough. Excellent service.

June 3, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I came to D.i.D looking for a cable for…

I came to D.i.D looking for a cable for my tv .I didnt actually know what I needed but Mike the salesman was very helpful & got me what I needed & explain what it was for .it was an Internet cable

May 29, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Helpful staff member

Bought a coffee machine online and collected from Briarhill today. Staff opened up when he saw me waiting outside on his way in and was very helpful. Even offered to carry my order to the car. Think his name was Vinah. Lovely to meet someone so helpful and friendly.

June 1, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Mike was fantastic

Mike was fantastic, highly recommend

May 29, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Dropped in today to with the aim of…robot hoover

Dropped in today to with the aim of purchasing a robot vaccumm. Met with Jonathan who was very helpful, patient and explained the different models and differences in price range with ease, Bought the Eufy Model, really happy with my purchase

May 20, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I highly recommend the DID Briarhill…

I highly recommend the DID Briarhill branch, very helpful and knowledgeable staff. Mike gave practical advice on the most suitable appliances for our new home.

May 27, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Always friendly staff

Always friendly staff, and very Meriem was helpful

May 29, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great spot

Great spot. Was looking for headphones. Great staff. Put me onto a good item on sale.

May 29, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Always a good experience..staff are…

Always a good experience..staff are always helpful!My place for all my electrical needs

May 31, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Thank you for your expert help at DID…

Thank you for your expert help at DID Galway. The general manager was very helpful and I bought a tv and some other things I needed.

May 31, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Awesome

I visited DID store for some TVs and coffee machines. The staff were very helpful and informative. Ridhul assisted me and very patiently gave all the information I asked for. The store has some really nice collection.

May 20, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Was very impressed with the staff in…

Was very impressed with the staff in DID briarhill Galway and would highly recommend.

May 30, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Went in for hairstyler got shark glam…

Went in for hairstyler got shark glam great assistant from Vinay

May 26, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Got niae trimmer great service by…

Got niae trimmer great service by jonathan.

May 29, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Highly recommend shopping here.

Highly recommend shopping here.. one stop shop for all electric/ appliances for your home.. Great customer service as well from Jonathon..

May 26, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Got an airpods really great help from…

Got an airpods really great help from robert would be back in for ipad next month.

May 26, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Went in for motorised tooth brush and…

Went in for motorised tooth brush and trommer put in a snap great service speedy and good. Ty meriem for helping me pick right one

May 29, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Went in to buy blender vinay was good…

Went in to buy blender vinay was good and he had good knowledge in blenders he understood my use case is diffrent since i will be using it for indian food and he auggested the right model. Happy woth my purchase.

May 28, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Very helpful staff

Great experience today, very helpful staff. Will definitely be coming back.

May 23, 2026
Unprompted review
DID Electrical - Briarhill logo

Reply from DID Electrical - Briarhill

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

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