DID Electrical - Sundrive Road Reviews 1,006

TrustScore 5 out of 5

4.8

310 - 314 Sundrive Road Crumlin Dublin 12 Dublin, D12 WC81 Crumlin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I was the first customer of the day, Marcos helped me with an under counter fridge, he was very knowledgeable and very patient! Excellent customer service, every time I come to the shop I get 5 stars... See more

Rated 5 out of 5 stars

Popped in on my run to pick up some ink cartridges, was served by a lovely lady by the name of Martina! In a world where everyone is rushing from A to B with little to no time for small talk chat, Mar... See more

Company replied

Rated 5 out of 5 stars

Danielle and Marcus at DID sundries were very helpful and knowledgeable and really made the experience of picking out a new phone a lot simpler. Thanks!

Rated 5 out of 5 stars

Marcos was very helpful, assisted me in getting a replacement for my old Zanussi oven, since there's no more Zanussi. 100% recommend.


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • 310 - 314 Sundrive Road Crumlin Dublin 12 Dublin, D12 WC81, Crumlin, Ireland

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

I was the first customer of the day

I was the first customer of the day, Marcos helped me with an under counter fridge, he was very knowledgeable and very patient! Excellent customer service, every time I come to the shop I get 5 stars customer service, which it's hard to come by these days.

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a hoover online at a very good price. DID emailed me throughout the process & I picked it up in store yesterday (my choice - I could’ve chosen home delivery too). Very nice salesman. Would buy from again.

June 17, 2026
Rated 5 out of 5 stars

Gregor and Damien really helped me out

June 18, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Marcos was amazing

Marcos was amazing, he was so attentive! I’m so happy with my kitchen appliances!

June 10, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Danielle and Marcus went above and…

Danielle and Marcus went above and beyond thank you so much guys for all the help!

June 18, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Danielle was very good and knew her…

Danielle was very good and knew her product

June 18, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Danielle from Sundrive was excellent…

Danielle from Sundrive was excellent and gave great service.

June 13, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Delivers exactly as advertised per plan.

Delivers exactly as advertised and per plan.
Coukd not ask for anything more

June 11, 2026
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Popped in on my run to pick up some ink…

Popped in on my run to pick up some ink cartridges, was served by a lovely lady by the name of Martina! In a world where everyone is rushing from A to B with little to no time for small talk chat, Martina was a delight! She was helpful & kind and just all round a very sound lady. Taking time to speak to customers is such an important, but often lost, characteristic of the job and Martina proved that it is still very much part of the day to day retail experience. Thanks Martina! (P.S got my ink cartridges so double the win)

June 8, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Gas Cooker

Rang D.I.D customer service in relation to replacing a gas cooker, dealth with a lady called Bianca, who showed great customer service, skills, patience and was ever so friendly. She advised which store to attend to complete the transaction. Requested me to ask the sale person to email her once completed, so she could look after my order. True to her word thats exactly what she did.
In store in Crumlin I dealth with a young gentleman called Marcus, he was was experienced. Professional, friendly, kind and patient during our interaction. He also help secure another gentlemen who is certified to install the cooker.

Dealing with both memebers of staff they showed perfect customer service skills, made me feel welcome, they showed politeness, professionalism and kindness. It was nice to deal with this company and not feel rushed. In what is becoming and ever fast paced world. They both went above and beyond and have to say they are a real credit to the team. It's refreshing to see that D.I.D holds customer service to such a high standard. Will be highly recommending your company in the future. No doubt I will return for further business when required. Thank you.

June 2, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Damien was a great help for me looking…

Damien was a great help for me looking for some earphones.

June 1, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Fantastic service from Damien and also…

Fantastic service from Damien and also Eamon who was able to tell me what 3 hour slot I was given for my delivery today. Thankyou so much

June 6, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great shopping experience

I dealt with Marcus in DID Sundrive. He was very helpful and professional, everything was very straight forward and I would definitely buy from DID again.

June 5, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Martina in DID crumlin was brilliant…

Martina in DID crumlin was brilliant and very helpful great customer experience

June 3, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great range of products

Great range of products, excellent customer service by a very helpful and understanding sales person in DID Sundrive called Elaine. Can't recommend Elaine enough! A pleasure to deal with.

June 2, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great staff at the Sundrive store

We came in to th Sundrive store looking to buy a fridge and Elaine was extremely helpful and efficient!

June 1, 2026
Unprompted review
DID Electrical - Sundrive Road logo

Reply from DID Electrical - Sundrive Road

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

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