I was the first customer of the day, Marcos helped me with an under counter fridge, he was very knowledgeable and very patient! Excellent customer service, every time I come to the shop I get 5 stars... See more
Location
Switch location310 - 314 Sundrive Road Crumlin Dublin 12 Dublin, D12 WC81 Crumlin, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in on my run to pick up some ink cartridges, was served by a lovely lady by the name of Martina! In a world where everyone is rushing from A to B with little to no time for small talk chat, Mar... See more
Company replied
Danielle and Marcus at DID sundries were very helpful and knowledgeable and really made the experience of picking out a new phone a lot simpler. Thanks!
Marcos was very helpful, assisted me in getting a replacement for my old Zanussi oven, since there's no more Zanussi. 100% recommend.
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
Contact info
310 - 314 Sundrive Road Crumlin Dublin 12 Dublin, D12 WC81, Crumlin, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marcos was brilliant
Marcos was brilliant, helped me buy a new espresso machine, always very helpful!
Danielle and Marcus at DID sundries…
Danielle and Marcus at DID sundries were very helpful and knowledgeable and really made the experience of picking out a new phone a lot simpler. Thanks!
I was the first customer of the day
I was the first customer of the day, Marcos helped me with an under counter fridge, he was very knowledgeable and very patient! Excellent customer service, every time I come to the shop I get 5 stars customer service, which it's hard to come by these days.
Great service
Ordered a hoover online at a very good price. DID emailed me throughout the process & I picked it up in store yesterday (my choice - I could’ve chosen home delivery too). Very nice salesman. Would buy from again.
I bought a Sumup card reader with…
I bought a Sumup card reader with Marcus today. I’m very happy with the purchase, he helped me set my new sumup up! 5 stars!
Marcos was very helpful
Marcos was very helpful, assisted me in getting a replacement for my old Zanussi oven, since there's no more Zanussi. 100% recommend.
May use AI-assist with repliesRead more
Gregor and Damien really helped me out

Reply from DID Electrical - Sundrive Road
Marcos was amazing
Marcos was amazing, he was so attentive! I’m so happy with my kitchen appliances!

Reply from DID Electrical - Sundrive Road
Danielle and Marcus went above and…
Danielle and Marcus went above and beyond thank you so much guys for all the help!

Reply from DID Electrical - Sundrive Road
Danielle was very good and knew her…
Danielle was very good and knew her product

Reply from DID Electrical - Sundrive Road
Danielle from Sundrive was excellent…
Danielle from Sundrive was excellent and gave great service.

Reply from DID Electrical - Sundrive Road
Delivers exactly as advertised per plan.
Delivers exactly as advertised and per plan.
Coukd not ask for anything more

Reply from DID Electrical - Sundrive Road
Popped in on my run to pick up some ink…
Popped in on my run to pick up some ink cartridges, was served by a lovely lady by the name of Martina! In a world where everyone is rushing from A to B with little to no time for small talk chat, Martina was a delight! She was helpful & kind and just all round a very sound lady. Taking time to speak to customers is such an important, but often lost, characteristic of the job and Martina proved that it is still very much part of the day to day retail experience. Thanks Martina! (P.S got my ink cartridges so double the win)

Reply from DID Electrical - Sundrive Road
Gas Cooker
Rang D.I.D customer service in relation to replacing a gas cooker, dealth with a lady called Bianca, who showed great customer service, skills, patience and was ever so friendly. She advised which store to attend to complete the transaction. Requested me to ask the sale person to email her once completed, so she could look after my order. True to her word thats exactly what she did.
In store in Crumlin I dealth with a young gentleman called Marcus, he was was experienced. Professional, friendly, kind and patient during our interaction. He also help secure another gentlemen who is certified to install the cooker.
Dealing with both memebers of staff they showed perfect customer service skills, made me feel welcome, they showed politeness, professionalism and kindness. It was nice to deal with this company and not feel rushed. In what is becoming and ever fast paced world. They both went above and beyond and have to say they are a real credit to the team. It's refreshing to see that D.I.D holds customer service to such a high standard. Will be highly recommending your company in the future. No doubt I will return for further business when required. Thank you.

Reply from DID Electrical - Sundrive Road
Damien was a great help for me looking…
Damien was a great help for me looking for some earphones.

Reply from DID Electrical - Sundrive Road
Fantastic service from Damien and also…
Fantastic service from Damien and also Eamon who was able to tell me what 3 hour slot I was given for my delivery today. Thankyou so much

Reply from DID Electrical - Sundrive Road
Great shopping experience
I dealt with Marcus in DID Sundrive. He was very helpful and professional, everything was very straight forward and I would definitely buy from DID again.

Reply from DID Electrical - Sundrive Road
Martina in DID crumlin was brilliant…
Martina in DID crumlin was brilliant and very helpful great customer experience

Reply from DID Electrical - Sundrive Road
Great range of products
Great range of products, excellent customer service by a very helpful and understanding sales person in DID Sundrive called Elaine. Can't recommend Elaine enough! A pleasure to deal with.

Reply from DID Electrical - Sundrive Road
Great staff at the Sundrive store
We came in to th Sundrive store looking to buy a fridge and Elaine was extremely helpful and efficient!

Reply from DID Electrical - Sundrive Road
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







