DID Electrical Reviews 

49,723
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 12,918 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive product knowledge, making the shopping experience pleasant and informative. Many people highlight the excellent customer service, noting that employees go above and beyond to assist with purchases and provide clear explanations. The products are generally well-received, with consumers expressing satisfaction with their quality and functionality. However, some customers also noted issues with delivery services, experiencing delays and poor communication regarding their orders. A few other people also felt that staff were not always readily available on the shop floor or lacked sufficient product knowledge in certain instances.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, friendliness, and knowledge.... See more

Product

Customers had positive experiences with product, often praising the quality and functionality of items like a... See more

Service

People report positive experiences with service, often highlighting great value, fast delivery, and efficient... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast and prompt... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team member Caitlin in Tallaght DID Electrical store was a great help. We have a small baby and had been looking all over Dublin for any sort of fans and she was able to assist us in click and collect... See more

Rated 5 out of 5 stars

Very fast delivery. I ordered a Meaco portable fan air circulator online & it was delivered by courier 2 days later. Very good product so far & extremely quiet. Brilliant to have in this hot weath... See more

Rated 5 out of 5 stars

The member of staff that served us was very helpful and professional. His name was John. We bought several electrical appliances in DID through the years, and quite often going into the store we could... See more

Company replied

Rated 5 out of 5 stars

Oengus in Wexford was super helpful today, I needed a new microwave but am short on space and Oengus took the time to talk me through the capabilities of the smaller microwaves. The information he pro... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

50K reviews

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Asks customers to review

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4.8

All reviews

(49,723)

12,203 reviews in the last 12 months

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Rated 5 out of 5 stars

Oanillo was very helpful

Oanillo was very helpful. Friendly and very efficient .

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Excellent customer service by saoirse

Excellent customer service by saoirse in the Killarney shop.

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

I big thank you to Linda

I big thank you to Linda for her professional advice and for her help to choose a tumble dryer.

June 27, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Troy was very helpful today

Troy was very helpful today
Explained full warranty of eufy hoover
He noticed i was pregnant and carried box to car for me

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

I bought an airfryer in the new DID…

I bought an airfryer in the new DID shop in Killarney.
Staff were very attentive and helpful, especially Brian at the checkout.
Great shop with great selection of goods and great service

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 1 out of 5 stars

Absolutely shocking I'll never buy from…

Absolutely shocking I'll never buy from them again told after paying that my goods would be in store in 3 days ( went 3 times and kept getting fobbed off, then told we'll deliver them to your home, only 1 arrived after waiting 10 days bought on the 27th of June) then phoned the store to be passed around for over half an hour to 3 different people and told they're in our store if you'd like to collect them... When I told them it's a round trip of 2 hours! Absolute Joke! AVOID there's plenty of other places that more competent!

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi John,

Thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with your experience. We previously reached out to request some additional information so that we could investigate your concerns further, however we haven't yet received a response. If you would still like us to look into this matter, please reach out to us at help@did.ie with the requested details and we'll be happy to review your experience.

Kind regards,
DID Electrical

Rated 5 out of 5 stars

Very pleasant…

Very pleasant assisant,professional,explained everything clearly about the machine.
Very reassuring and confident sales person.
I wouls come back here again and recommend this store.
I had a very good experience today and a nice purchase.
Thanks to Strffy.

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Great work from Chloe helping us with…

Great work from Chloe helping us with coffee machines. Very knowledgeable and she was of great assistance in determining the best option based on our vague criteria.
Excellent service, will be visiting again.

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Staff were very helpful in exchanging…

Staff were very helpful in exchanging an item that broke

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

I met a very pleasant and helpful guy…

I met a very pleasant and helpful guy at DID Artane. His name is Danillo. Very efficient but also very cheerful. A good combination.

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Linda in Bandon DID was very helpful…

Linda in Bandon DID was very helpful and pleasant

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Went to did electrical to buy a to link…

Went to did electrical to buy a to link extender Ziaul was great help

Thank you

July 4, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

DID Clonmel

Thomas was very helpful. He answered all my questions when I was buying my product.

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Emma at DID Finglas was super helpful…

Emma at DID Finglas was super helpful and friendly.

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Sam (at Lucan DID) was very helpful and…

Sam (at Lucan DID) was very helpful and informative in assisting me understand and choose the oven and hob most suitable for us -- many thanks.

And Gar who later fitted the appliances was very agreeable and professional in doing this so cleanly and swiftly with good humour -- much appreciated.

July 1, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Staff very helpful and polite

Staff very helpful and polite

July 7, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Fantastic experience with Daniel

Fantastic experience with Daniel - great insight and fast service

July 5, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Spoke to Eamonn about a replacement…

Spoke to Eamonn about a replacement dishwasher, he was so helpful and I am very happy with my choice.

July 3, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Served by Aleksandra

Served by Aleksandra. She was pleasant and dealt with me promptly.

July 2, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Went into did in Clonmel to purchase a…

Went into did in Clonmel to purchase a drone. Billy sorted me out, what a mensch

July 6, 2026
Unprompted review
DID Electrical logo

Reply from DID Electrical

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

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