Team member Caitlin in Tallaght DID Electrical store was a great help. We have a small baby and had been looking all over Dublin for any sort of fans and she was able to assist us in click and collect... See more
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Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
Contact info
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Oanillo was very helpful
Oanillo was very helpful. Friendly and very efficient .

Reply from DID Electrical
Excellent customer service by saoirse
Excellent customer service by saoirse in the Killarney shop.

Reply from DID Electrical
I big thank you to Linda
I big thank you to Linda for her professional advice and for her help to choose a tumble dryer.

Reply from DID Electrical
Troy was very helpful today
Troy was very helpful today
Explained full warranty of eufy hoover
He noticed i was pregnant and carried box to car for me

Reply from DID Electrical
I bought an airfryer in the new DID…
I bought an airfryer in the new DID shop in Killarney.
Staff were very attentive and helpful, especially Brian at the checkout.
Great shop with great selection of goods and great service

Reply from DID Electrical
Absolutely shocking I'll never buy from…
Absolutely shocking I'll never buy from them again told after paying that my goods would be in store in 3 days ( went 3 times and kept getting fobbed off, then told we'll deliver them to your home, only 1 arrived after waiting 10 days bought on the 27th of June) then phoned the store to be passed around for over half an hour to 3 different people and told they're in our store if you'd like to collect them... When I told them it's a round trip of 2 hours! Absolute Joke! AVOID there's plenty of other places that more competent!

Reply from DID Electrical
Very pleasant…
Very pleasant assisant,professional,explained everything clearly about the machine.
Very reassuring and confident sales person.
I wouls come back here again and recommend this store.
I had a very good experience today and a nice purchase.
Thanks to Strffy.

Reply from DID Electrical
Great work from Chloe helping us with…
Great work from Chloe helping us with coffee machines. Very knowledgeable and she was of great assistance in determining the best option based on our vague criteria.
Excellent service, will be visiting again.

Reply from DID Electrical
Staff were very helpful in exchanging…
Staff were very helpful in exchanging an item that broke

Reply from DID Electrical
I met a very pleasant and helpful guy…
I met a very pleasant and helpful guy at DID Artane. His name is Danillo. Very efficient but also very cheerful. A good combination.

Reply from DID Electrical
Linda in Bandon DID was very helpful…
Linda in Bandon DID was very helpful and pleasant

Reply from DID Electrical
Went to did electrical to buy a to link…
Went to did electrical to buy a to link extender Ziaul was great help
Thank you

Reply from DID Electrical
DID Clonmel
Thomas was very helpful. He answered all my questions when I was buying my product.

Reply from DID Electrical
Emma at DID Finglas was super helpful…
Emma at DID Finglas was super helpful and friendly.

Reply from DID Electrical
Sam (at Lucan DID) was very helpful and…
Sam (at Lucan DID) was very helpful and informative in assisting me understand and choose the oven and hob most suitable for us -- many thanks.
And Gar who later fitted the appliances was very agreeable and professional in doing this so cleanly and swiftly with good humour -- much appreciated.

Reply from DID Electrical

Reply from DID Electrical
Fantastic experience with Daniel
Fantastic experience with Daniel - great insight and fast service

Reply from DID Electrical
Spoke to Eamonn about a replacement…
Spoke to Eamonn about a replacement dishwasher, he was so helpful and I am very happy with my choice.

Reply from DID Electrical
Served by Aleksandra
Served by Aleksandra. She was pleasant and dealt with me promptly.

Reply from DID Electrical
Went into did in Clonmel to purchase a…
Went into did in Clonmel to purchase a drone. Billy sorted me out, what a mensch

Reply from DID Electrical
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