Team member Caitlin in Tallaght DID Electrical store was a great help. We have a small baby and had been looking all over Dublin for any sort of fans and she was able to assist us in click and collect... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very fast delivery. I ordered a Meaco portable fan air circulator online & it was delivered by courier 2 days later. Very good product so far & extremely quiet. Brilliant to have in this hot weath... See more
The member of staff that served us was very helpful and professional. His name was John. We bought several electrical appliances in DID through the years, and quite often going into the store we could... See more
Company replied
Oengus in Wexford was super helpful today, I needed a new microwave but am short on space and Oengus took the time to talk me through the capabilities of the smaller microwaves. The information he pro... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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Emma made the whole experience…
Emma made the whole experience enjoyable i will definitely be returning
July 3, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
A terrible experience from start to…
A terrible experience from start to finish, no way of contacting DPD about my supposed delivery that i didn't get and then called DID twice by phone for no one to answer so I had to email instead and still waiting on a reply
July 6, 2026
Reply from DID Electrical
Hi David,
We are very sorry to hear about the trouble you've experienced with your delivery and the difficulties in reaching us. We understand your frustration and appreciate you bringing this to our attention. One of our team will be in contact shortly.
Thanks
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Poor service
I ordered 2 of the same product on 24/062026, both were in stock. I emailed on 01/07/2026 to query when could I expect delivery. I got no response. On 06/07/2026 I phoned customer care and they said they were in stock and would go with DPD that day. Parcel arrived 07/07/2026 and only 1 item was in the package. Phoned C/Care, said they only had 1 in stock and should have stock soon, I asked if they had another colour in stock, which they had and would send it out DPD.
July 6, 2026
Reply from DID Electrical
Hi Brian,
We sincerely apologise for the issues you encountered with your recent order and the communication delays. We understand your frustration with the stock discrepancies and the incomplete delivery. We are actively reviewing our inventory and communication processes to prevent similar situations. We appreciate your patience as we work to resolve this.
Thanks
DID Electrical
The washing machine i ordered was not…
The washing machine i ordered was not in shop after getting email and text
July 6, 2026
Reply from DID Electrical
Hi Noel,
We are sorry the washing machine was unavailable. We are looking into this issue.
Thanks
DID Electrical
Great service
Had 3 very different requests I needed assistance with today and was guided through each with ease and genuine recommendations. Thank you to Geoff in Athlone for your time and patience!
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Ilya was very helpful today
Ilya was very helpful today, with my order for a fridge freezer, excellent service!
Brian
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Stress-free appliance purchase
Our fridge freezer had to be replaced urgently and because of the limited space in our kitchen, our options were restricted. Reinard showed us models that would fit our space and arranged the earliest delivery available. We left feeling well looked after.
June 28, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Fast and efficient
July 6, 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Where’s my item?
The first time, evidently there was a crash that prevented my delivery and no one reached out to notify me my delivery would not be completed. The second time, the item was found to be damaged. The third time was today and I again was not notified in advance. I hope the next attempt will be successful. I think this is absurd and that the company should offer me some sort of reimbursement for the FOUR days I’ll have cleared my schedule and waited around. I still don’t have my dishwasher, my kitchen is in shambles, and I think this is totally unacceptable.
July 6, 2026
Reply from DID Electrical
Hi Jeannie,
We sincerely apologise for the repeated issues and lack of communication regarding your dishwasher delivery. We understand your frustration and the inconvenience this has caused, especially with your kitchen being disrupted. We are reviewing your experience to prevent similar situations.
Thanks
DID Electrical
We would like to thank Luke Kelly for…
We would like to thank Luke Kelly for his top class customer service
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Oanillo was very helpful
Oanillo was very helpful. Friendly and very efficient .
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent customer service by saoirse
Excellent customer service by saoirse in the Killarney shop.
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I big thank you to Linda
I big thank you to Linda for her professional advice and for her help to choose a tumble dryer.
June 27, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Troy was very helpful today
Troy was very helpful today
Explained full warranty of eufy hoover
He noticed i was pregnant and carried box to car for me
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I bought an airfryer in the new DID…
I bought an airfryer in the new DID shop in Killarney.
Staff were very attentive and helpful, especially Brian at the checkout.
Great shop with great selection of goods and great service
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Absolutely shocking I'll never buy from…
Absolutely shocking I'll never buy from them again told after paying that my goods would be in store in 3 days ( went 3 times and kept getting fobbed off, then told we'll deliver them to your home, only 1 arrived after waiting 10 days bought on the 27th of June) then phoned the store to be passed around for over half an hour to 3 different people and told they're in our store if you'd like to collect them... When I told them it's a round trip of 2 hours! Absolute Joke! AVOID there's plenty of other places that more competent!
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi John,
Thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with your experience. We previously reached out to request some additional information so that we could investigate your concerns further, however we haven't yet received a response. If you would still like us to look into this matter, please reach out to us at help@did.ie with the requested details and we'll be happy to review your experience.
Kind regards,
DID Electrical
Very pleasant…
Very pleasant assisant,professional,explained everything clearly about the machine.
Very reassuring and confident sales person.
I wouls come back here again and recommend this store.
I had a very good experience today and a nice purchase.
Thanks to Strffy.
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great work from Chloe helping us with…
Great work from Chloe helping us with coffee machines. Very knowledgeable and she was of great assistance in determining the best option based on our vague criteria.
Excellent service, will be visiting again.
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Staff were very helpful in exchanging…
Staff were very helpful in exchanging an item that broke
July 7, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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