I've had the satchets before, and ordered some more recently, and will be ordering again soon as I need to lose weight for an operation. The product is absolutely great. Tastes delicious (I only hav... See more
Company replied
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See what reviewers are saying
Do not buy from them offer you great prices without informing of short dated products if you complain they made me pay £8.05 return postage and opening case with ombudsman for online selling . I am... See more
Shakes are decent enough although have to mix with skimmed milk unlike Cambridge which means taking them to work or out and about is a little trickier. Overall pretty good. Delivery time was exception... See more
Company replied
My delivery did not arrive. After unsuccessfully trying to sort it with the assigned delivery company I contacted 'Diet now' who tracked the parcel but like me could not locate why it had not been del... See more
Company replied
Company details
Information provided by various external sources
Diet Now offers one of the most competitive ranges of VLCD products in the UK, ideal for losing weight over a shorter period of time (12 weeks maximum). Free delivery throughout the UK and backed by experienced nutrition professionals.
Contact info
2 Rennie Square, Brucefield Industrial Estate, EH54 9DF, Livingston, United Kingdom
- 0131 608 0928
- hi@dietnow.com
- www.dietnow.com
3.9
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer service- issue with…
Great customer service- issue with delivery( no fault of diet now) sent replacement straight away.
March 31, 2023
Reply from Diet Now
Thank you Caroline for your feedback, we are pleased to hear you are happy with the service you received.
Reply from Diet Now
Thank you Julie for your feedback, good luck on the plan
Great service
Great service - parcels always arrived quickly and well packaged. And easy to use website
March 29, 2023
Reply from Diet Now
thank you Diane for your feedback, glad to hear you were happy with the service received.
Struggled to order my berry shakes that…
Struggled to order my berry shakes that was on offer. Went on the live chat and within ten minutes it was all sorted. Got my delivery yesterday and they are yummy. £34.99 what a bargain for 160 shakes x
April 5, 2023
Reply from Diet Now
Thank you Yolande for your feedback, that's great to hear. if we can assist with anything else please let us know
Great value and service
April 4, 2023
Reply from Diet Now
Thank you for your feedback, we hope you are happy with your purchase of Diet Now, if we can help with anything please let us know.
Reply from Diet Now
Hi James
Thanks for you review
We're glad that you are happy with our ordering and delivery service.
Reply from Diet Now
Thank you Lorraine for your feedback, if we can assist with anything else please do let us know.
Good products & quick deliveries
April 1, 2023
Reply from Diet Now
thank you for your feedback, we really do appreciate it Beverley, If we can help with anything else please do let us know.
Excellent service very quick delivery
March 26, 2023
Reply from Diet Now
Thank you Jeanette for your feedback, if we can help with anything else whilst on the plan please let us know.
When ever I need to diet I always rely…
When ever I need to diet I always rely on Diet Now as it really works for me. I can easily get into shape for the summer by using the powders. I never get bored with using them as there's so many excellent flavours. Would recommend to anyone who wants a sensible diet
March 31, 2023
Reply from Diet Now
Thank you William for your feedback, if we can assist with anything else please do let us know.
Reply from Diet Now
Thank you for your feedback, we really do appreciate it.
Check Expiry dates
I really like Diet Now Shakes, not too sweet but have a good taste which makes them pleasant to drink. However, of recent times I have had to question the expiry dates on some of the shakes I have been sent. After a recent complaint I was discounted accordingly.
March 31, 2023
Reply from Diet Now
Thank you for your feedback if we can asist with anything else today please let us know.
You sent a shaker to the wrong address ..
I feel that your website was not upto date and was under the impression I was getting a free shaker however apparently this offer was no longer in payment but it said on the order I would get a free shaker
April 5, 2023
Reply from Diet Now
I'm sorry to hear you did not receive a shaker, I have arranged one to be sent out to you right away. sorry for the inconvenience caused.
Poor advertising
Poor advertising. The products are out of date at end of April. It didn’t say on the product description
March 28, 2023
Reply from Diet Now
Thanks for your feedback, the code you used from our website does advise the shakes have a BBE April 2023. Hence why the price has been significantly reduced.
- 60% Off when you spend £50. Click here or use code CLEAR60B at checkout
with code CLEAR60B
Shakes are best before end of April but are foil sealed so will still be good to use for a long period past this date. This is how we can offer such a good price - Offer available for multiple purchases
I got my delivery very quickly
I got my delivery very quickly, im happy with wot I paid & im enjoying the diet drink !!!
March 21, 2023
Reply from Diet Now
Thank you Tony for your feedback on Diet now, we are happy to here you are enjoying the shakes.
This firm is looking good for the…
This firm is looking good for the future. They deliver on time and with a great product.
March 26, 2023
Reply from Diet Now
thank you Jane for your feedback we really do appreciate it.
Left out side in the rain
March 26, 2023
Reply from Diet Now
Hi
I'm sorry that your parcel was left out in the rain. I've sent you an email in response to your review. Please reply to the email so I can help you further.
Relevant offers good communication
March 19, 2023
Reply from Diet Now
Hi Suzanne.
Thanks for your review!
It's great that you are happy with our offers and communication.
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