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Rated 1 out of 5 stars

Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... See more

Company replied

Rated 4 out of 5 stars

Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good p... See more

Rated 1 out of 5 stars

I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. T... See more

Company replied

Rated 1 out of 5 stars

SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in con... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.


Contact info

2.0

Poor

TrustScore 2 out of 5

245 reviews

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Rated 1 out of 5 stars

Do Not Order from Their Site(s)

Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... nothing. Not sure why they have an active order form online if they're no longer monitoring the site. The product is great, which is why I attempted to contact them. I had to dispute the charge since nothing was received. I would rather have the product though...

July 20, 2021
Unprompted review
DietSpotlight.com logo

Reply from DietSpotlight.com

Good afternoon! Your order was refunded due to us being out of stock and discontinuing our supplement products. You should be receiving a refund back to your method of payment within 3 business days. Our site no longer has order capabilities. We apologize for any inconvenience!

Rated 1 out of 5 stars

I purchased 2 items from dietspotlight…

I purchased 2 items from dietspotlight and after almost 2 months, still have not received the purchased items.
Good luck getting in contact with this company. Despite leaving 3 messages and sending 3 emails, no response. I had to file fraudulent charges on my payment. I do not recommend using this site!

October 26, 2020
Unprompted review
DietSpotlight.com logo

Reply from DietSpotlight.com

Hello Gina, I apologize that you have not received your order. Unfortunately I am not finding an order from you; last order we have on file was placed at the beginning of 2019. We would like the opportunity to make things right with you; could you please provide us with your order number?

Thanks!

Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY ON THIS…

DON'T WASTE YOUR MONEY ON THIS SCAM!!!!!
This is such a scam. I tried 3x to cancel my order but it continues to arrive and I keep being billed. Now I will have to cancel my credit card and that will stop it. What a pain. DON'T WASTE YOUR MONEY ON THIS SCAM!!!!!
DON'T WASTE YOUR MONEY ON THIS SCAM!!!!!

September 3, 2019
Unprompted review
DietSpotlight.com logo

Reply from DietSpotlight.com

Hello Cindy, I apologize that your account was not closed out properly. We would like the opportunity to make things right with you; could you please provide us with your order number so I could get those charges reversed ?

I hope to hear from you soon.

Thanks!

Rated 1 out of 5 stars

I have made several attempts to reach…

I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. This never happens. I tried sending a message through "Contact us" and still no response.

September 1, 2019
Unprompted review
DietSpotlight.com logo

Reply from DietSpotlight.com

Hi Dean! We responded to your email and cancelled out your account on 9/3/19. Unfortunately when you initially emailed/called in on 9/1 we were closed since it was the weekend. Please let us know if theres anything else you need assistance with.

Thank you!

Rated 5 out of 5 stars

I bought Boost to help my husband feel…

I bought Boost to help my husband feel better. It does help a little but not how I wanted it to. When I called, the rep on the phone was very helpful and was able to take care of my needs without any issues. I appreciate them working with me.

August 19, 2019
Unprompted review
Rated 3 out of 5 stars

Give it a try but do it right it might work

I’m rating 3 stars because it’s coming up to 3 months Aug 28th and I really haven’t loss any weight I fluctuate 1-2 lbs but that’s it. If I’m being honest I haven’t done much else besides taking the pills so of course this is my fault. I decided to try after an extensive talk with Roger Moore who was very supportive and helpful. I’m not going to request a refund since I’m still within 90 days I’m going to continue taking the pills but add the exercise and eating balance meals and see what happens, thanks.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

This product is amazing

This product is amazing. It does exactly what it's supposed to do. It curbs your appetite, kills the cravings to snack with no jitters or side effects. I've lost 11 pounds in less than one month.

July 31, 2019
Unprompted review
Rated 4 out of 5 stars

A Diet supplement and working

I have been using Burn TS for a couple of months. It has been a good supplement to help raise my metabolism and curb my appetite. I have lost about pounds total and working on 10 lbs total. I am continuing the use and increasing my exercise. Thank Diet Spotlight.

June 4, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered the trial

I ordered the trial, cancelled then got charged. Roger refunded me which is what I was looking for. Great customer service experience! Thanks!

May 7, 2019
Unprompted review
Rated 1 out of 5 stars

If I could rate this no stars I would

If I could rate this no stars I would. Did the 2 week trial. Was unaware of the charge that hits you if you don't cancel in time. You call them and their unsympathetic. First off your product doesn't work. Second your company just wants a way to steal people's money, by putting up fake reviews. So people believe that your product works! Don't believe anything you read on the website or any where else. Also lastly I noticed only two people work in the customer service department based on the reviews I saw. I say that's rather suspicious as well.

April 30, 2019
Unprompted review
Rated 5 out of 5 stars

Being older it’s pretty hard to lose…

Being older it’s pretty hard to lose weight. I needed a little motivation. I needed to find a product that would work. I found one Diet Spotlight and sent away for a Sample. I have only been on this for a few weeks and Wow it Works It Suppresses my Appetite which controls my portion. I’m not jittery no problem sleeping. And the Customer service is Great and to My Coach Kevin Thank you. Your Awsome. Yes you actually have Someone who helps build a plan and gives you tips for Success.

April 5, 2019
Unprompted review
Rated 5 out of 5 stars

I called to cancel my two week trial…

I called to cancel my two week trial subscription before it auto renewed. The customer service rep assured me he would take care of it. He did not. I called back an hour later and spoke to roger, who took care of my request within a matter of minutes. He even waited on the line to make sure I received the cancellation email. Great customer service from Roger. Thank you

April 5, 2019
Unprompted review
Rated 5 out of 5 stars

I bought this product for my daughter…

I bought this product for my daughter when she moved back to live with me. At the time she lived with mom for high school and was up to 250 lbs. I could not let her live that way. When the products name was lepitgen it helped my daughter to get down to 200 lbs. really in not that long of time. Today again I placed another order to help my daughter trim up so she can get to her dream of being a deputy sheriff. She will have her law degree in 2020. But the most important is having Kevin who helped me out today. I live on a very tight budget and can't always make a purchase when I would like to. As I found out this company will do the best they can to help you make your purchase and I thank them very much. Its helped my daughter live a much healthier life and I'm thankful. Thank you Kevin for all your help.

April 4, 2019
Unprompted review
Rated 5 out of 5 stars

Roger was patient

Roger was patient, knowledgeable, and very professional. He listened to my issue and suggested a solution. He is definitely an asset to Dietspotlight.
Thank you Roger

April 4, 2019
Unprompted review

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