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Rated 1 out of 5 stars

Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... See more

Company replied

Rated 4 out of 5 stars

Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good p... See more

Rated 1 out of 5 stars

I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. T... See more

Company replied

Rated 1 out of 5 stars

SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in con... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.


Contact info

2.0

Poor

TrustScore 2 out of 5

245 reviews

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Rated 5 out of 5 stars

The customer service of DietSpotlight…

The customer service of DietSpotlight is great. I worked with Albert and he answered my questions and extended my trial time for another month. I am still trying the product and I don't know if I will be buying it. Thank you for good service.
M.

September 24, 2018
Unprompted review
Rated 5 out of 5 stars

The customer service of DietSpotlight…

The customer service of DietSpotlight is absolutely wonderful. I worked with Albert I, and he not only answered my questions, but extended my trial for a month at no charge. Sadly, the product did nothing at all for me, so I won't be purchasing anything, but have never had such a respectful "return" of any product. Thank you for the opportunity to give this a try!

September 24, 2018
Unprompted review
Rated 5 out of 5 stars

Micheal in customer service was…

Micheal in customer service was terrific!!! I was going to cancel the subscription before I even tried the product becuase I'm on another weight loss program and didn't think I can take this product at the same time. But Micheal looked up the program I'm on and said it would work well together. So I'm going to give it a try!

September 24, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I had issues while taking the 2 week trial. They listened to my complaints and quickly resolved things to my satisfaction.

September 24, 2018
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing. I have been having headaches while taking the supplement for a week. Roger was very knowledgeable and explained to me that I may be getting too much caffeine in one day. He is sending me caffeine free supplements so I will still be able to have my coffee every day. Thank you!

September 23, 2018
Unprompted review
Rated 5 out of 5 stars

I tried the trial product for almost 14…

I tried the trial product for almost 14 days but did not see much change (only 1lb to 2lb reduction) in spite of regular daily exercise. But the biggest change I noticed was restricted bowel movement and feeling slightly constipated (as I used to have excellent bowel movement before taking this product).

The customer service rep (Michael Wallace) patiently listened to me and suggested alternate options (non-caffeine) version of the product a little longer.

I cannot yet 100% vouch for the product, but the people listened to my issues and suggested alternate options. I am going to give that a fair chance and update the review later.

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Roger was GREAT!

Roger was GREAT!! The products do not agree with my system, but Roger had an alternative for me! He answered all my questions.

Thank you.

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Due to unforeseen circumstances I was…

Due to unforeseen circumstances I was unable to complete my trial in the time allotted prior to the auto shipment start day so I contacted diet spotlight to cancel and I had the pleasure of speaking to Roger. He was understanding and very empathetic to my situation and offered to send me another sample and extend my trial period. He was very supportive and made sure I had a way to contact him personally with any questions or concerns. I was not looking forward to making this call because typically companies can be very pushy and the interaction is usually transactional. That was not the case with Roger! I appreciate his time and willingness to help me succeed.

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Dietspotlight Roger is very…

Dietspotlight Roger is very knowledgeable and helpful. He helped me by asking questions to figure out what habits I have and how to correct or prevent them from being downfall. That alone is motivating.

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Today I spoke with Roger and he was…

Today I spoke with Roger and he was extremely friendly and understanding of my situation. He was also very polite and made the conversation comfortable as talking to strangers may be weird or rude sometimes but not with Roger! I highly suggest trying out Dietspotlight and giving them a try, you won’t be disappointed!

September 21, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product. Currently trying to lose my baby weight and it has helped increase my energy and divert all my food cravings! I had Already lost 6 pounds! No side effects too. Would recommend this to any other new mothers.

September 21, 2018
Unprompted review

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