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Rated 1 out of 5 stars

Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... See more

Company replied

Rated 4 out of 5 stars

Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good p... See more

Rated 1 out of 5 stars

I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. T... See more

Company replied

Rated 1 out of 5 stars

SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in con... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.


Contact info

2.0

Poor

TrustScore 2 out of 5

245 reviews

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Rated 5 out of 5 stars

The customer service was Phenomenal

I haven't tried the product yet, my review is actually about the customer service. Roger was a ball of energy and a ray of sunshine, he me questions that I didn't think about asking but needed to be asked. His knowledge of the produce was impressive and he showed, what I believe to be genuine concern. Along with Jessica (also a very 'knowledgeable" customer service rep), they gave me confidence in #1. the quality of the ingredients in the product and #2. the cancellation of the product. I am currently taking meds and will be taking the product soon. Hope its as good as the customer services!

December 6, 2018
Unprompted review
Rated 1 out of 5 stars

SCAM - BEWARE!!!

SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in contact via email to extend a trial but as soon as it comes to cancellation no response! To make it even worse no product has come through for what they have charged me for. Requested a refund, no answer, requested cancellation no answer!!! Please do not fall for it and the fake good reviews. If there were zero stars that’s how this experience would be rated

November 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great Product

I started out at 143 and with other diets I could never get past that. I have lost almost a pound a day with this diet. I really like the cleanser that came with my first sample. I am older and take a lot of other meds which make it difficult to have a BM. With this cleanser I was as regular as I could be. When I order my bottle the diet pill I'm going to order a bottle of the cleanser. I have to add this I exercise some each day and I keep my eating to very small meals. I do not have any sweet in the house. I keep things like the Rice Cakes - pork skins - etc. to eat in between meals. I think its important to think when you are eating am I still eating because its good or bc I'm still hungry. Most time we just keep eating bc its good. I do give this product and the customer service a 5 star rating.

November 13, 2018
Unprompted review
Rated 4 out of 5 stars

My experience

Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good product for those wanting to control their urge to grab extra food. Cost-wise, it is somewhat expensive. A person could probably apply that money toward changing your diet plan and eating healthier foods along with drinking more water and being more active

November 8, 2018
Unprompted review
Rated 2 out of 5 stars

I give it two stars just because I was…

I give it two stars just because I was able to cancel painlessly. The stuff did nothing to me. I honestly used it for two weeks exactly as it was suggested. I gave up added sugar eating nothing with it. I do some exercise and walk a lot. I have not lost even half a pound for these two weeks! I am very disappointed.

November 1, 2018
Unprompted review
Rated 1 out of 5 stars

I did not get the shipment

I did not get the shipment . I asked for it to be canceled Albert said it was canceled and I would get one free week. My card was still charged 60.00

November 1, 2018
Unprompted review
Rated 5 out of 5 stars

Great product

Great product! Great customer service! I have not noticed a huge difference in my weight, but definitely notice a suppression of appetite, which makes it easier to eat small at meal times.

November 1, 2018
Unprompted review
Rated 2 out of 5 stars

I was charged for a subscription but…

I was charged for a subscription but this product is not working for me. So I call customer service to cancel, the representative was telling me to try it out and give an honest review. I tried it out and it's not working for me. I took it with foods; I felt like vomiting. I took it with out foods; I felt like I having a stroke. Too bad, customer service was good, but product is not working for me. Now, I get a charged for subscription. I will call asap to cancelled this product.

November 1, 2018
Unprompted review
Rated 1 out of 5 stars

I’m still waiting for the product to…

I’m still waiting for the product to arrive and yet I’ve had 3 emails requesting a review........hence only one star!

October 23, 2018
Unprompted review
DietSpotlight.com logo

Reply from DietSpotlight.com

Hi Alison, after looking into your account, I noticed that you placed the order on October 15th and your order shipped out the very next morning on the 16th at 11:43am. You are located in the United Kingdom and we are located in Miami, Florida in the United States. International orders can take 15-21 business days to deliver, and it has only been 7 days since your order shipped.

We are sorry about an inconvenience this may have caused but shipping speed out of the country can sometimes be at the mercy of the international shipping service provider and/or customs in your country.

I have confirmed that your package is in route and no issues have risen in customs or with the shipping service provider.

-Dietspotlight Customer Support

Rated 5 out of 5 stars

I lost 25 pounds

I lost 25 pounds. I am very happy I did get a little rash, but when I got the new bottles I got caffeine free to see if it helps I also walk my 10,000 steps and I was doing apple cider vinegar .

October 7, 2018
Unprompted review
Rated 5 out of 5 stars

I ordered from DietSpotight and they…

I ordered from DietSpotight and they sent me half the order.
After a few e-mails Dietspotlight did the right thing. In fact they did more than i expected. I will order from them again. Burn seems to work.
Thank you
Kevin E and supervisor
Mike Kaplan

October 4, 2018
Unprompted review
Rated 5 out of 5 stars

Roger was very helpful

Roger was very helpful. I contacted them to address some concerns I had with their product, he was very cheerful and offered an alternative to solve my problem, which I accepted. He was wonderful!

October 3, 2018
Unprompted review

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