Digby brown were great. Always kept you up to date each month with what was going on. Rachel who was dealing with our case was always polite and understanding explaining things as we went along. Ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would like to say a massive thankyou to fiona for taking my case on and believed that i had a case to win. Which infact she did that for me, it was a longer process than expected due to insurance co... See more
Company replied
I would highly recommend Digby Brown to anyone and especially Simone Smith. Through a long delicate process was supported above and beyond what I would ever have expected. My experience with Digby Bro... See more
Company replied
I contacted Digby Brown after suffering a no fault injury & explained my predicament to Sian. I was then assigned to Louis who was involved right from the beginning advising, guiding and he explain... See more
Company replied
Company details
Written by the company
Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.
Because it matters to Digby Brown
Written by the company
Contact info
160 Causewayside, EH9 1PR, Edinburgh, United Kingdom
- 0333 200 5925
- enquiries@digbybrown.co.uk
- www.digbybrown.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Digby Brown Solicitors
Hi Jane,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Karen was very helpful throughout your case, and that you are pleased with the outcome. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Karen, and we wish you all the best in the future.
My solicitor Gillian was amazing
My solicitor Gillian was amazing - never out of contact with me , and kept me well informed through the entire process. I am overjoyed with the outcome and how it has been dealt with and cannot thank them enough for all their assistance.
April 28, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Cara,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Gillian was amazing and that she kept you up to date throughout. We are delighted that you are pleased with the outcome of your case and glad you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gillian, and we wish you all the best in the future!
Taylor was amazing with supporting me…
Taylor was amazing with supporting me with my claim. She was able to give me the best advice and where to go next. She was always on top of giving me updates on my case
April 27, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Molly,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Taylor was amazing, gave you the best advice and kept you up to date with your case. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Taylor, and we wish you all the best in the future.
Very friendly and a pleasure to deal with.
The level of correspondence throughout has been great, I have been advised and kept up to date at every step.
April 22, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Andy,
Thank you for taking the time to leave a review, we really appreciate it!
It is fantastic to hear that the level of communication throughout has been great and that you were kept up to date at each stage. We are delighted that you found the team friendly and a pleasure to deal with, and that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.
Digby Brown were excellent in dealing…
Digby Brown were excellent in dealing with my claim, particularly Katie McGill she would keep me updated throughout the whole process, would highly recommend her service. I wish her all the best in her career, Thank you again.
April 21, 2025
Reply from Digby Brown Solicitors
Hi Tracey,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is fantastic to hear that Katie was excellent in dealing with your claim and that she kept you up to date throughout the whole process. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby brown for legal help. We will pass along your lovely words to Katie, and we wish you all the best in the future!
A heartful thank you for a Fantastic Service carried out on my behalf.
I would like to express my sincere thanks to Digby & Brown solicitors for their professionalism, dedication,& support throughout my case.Your expertise & guidance were invaluable in bringing my Claim to a successful settlement.
I truly appreciate the hard work & Commitment shown by my case handler Gillian McCarron, & I am very grateful for the positive outcome achieved.
Very well done i am 100% duly satisfied.
April 21, 2026
Reply from Digby Brown Solicitors
Hi Jim,
Thank you for taking the time to leave a review, we really appreciate it!
It is fantastic to hear that your solicitors were professional, supportive and dedicated on your case. We are delighted that Gillian worked hard to get you a result that you are pleased with and that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gillian, and we wish you all the best in the future.
So I had an accident at work (fell down…
So I had an accident at work (fell down an unlocked manhole). Dealt with Jasmine who was amazing from start to finish made everything so easy. It took roughly 7 months to get my payment and this was only due to the insurance company taking its time to pay,
I would highly recommend and would use again (hopefully I don’t have to)
September 26, 2025
Unprompted review
Reply from Digby Brown Solicitors
Hi Paul,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is great to hear that Jasmine was amazing throughout the length of your case, and that she made everything easy for you. We appreciate your patience with the delay in receiving your payment, and we're delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help after your accident at work. We will pass along your kind feedback to Jasmine, and we wish you all the bets in the future.
P.O. redress scheme
Excellent service and advice, always there to answer any questions
October 1, 2025
Reply from Digby Brown Solicitors
Hi Ian,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that you found the service excellent and that your solicitor was always available to answer all your questions. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor and we wish you all the best in the future.
Was a quick time from accident till…
Was a quick time from accident till settling and I received a payment that was a pleasant surprise
February 5, 2026
Reply from Digby Brown Solicitors
Hi Craig,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that your case was settled quickly, and that you are pleased with the outcome. We are delighted that you had positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your feedback to the team, and we wish you all the best in the future.
Reply from Digby Brown Solicitors
Thank you for taking the time to leave a review, we really appreciate it!
We are delighted to hear that the team were very friendly, and that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your kind feedback to the team, and we wish you all the best in the future.
Reply from Digby Brown Solicitors
Hi Kevin,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that the communication was very good throughout. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.
Completed my claim hassle free
March 2, 2026
Reply from Digby Brown Solicitors
Hi Colin,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that your claim was settled hassle free. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your feedback to the team, and we wish you all the best in the future.
Steven was great to my needs was…
Steven was great to my needs was satisfy with the out come well done , 👍
April 21, 2026
Reply from Digby Brown Solicitors
Hi Mr Gallagher,
Thank you for taking the time to leave a review, we really appreciate it!
It is fantastic to hear that your solicitor was great and that he was able to meet your needs. We are delighted that you had a positive experience with the firm and that you are pleased with the outcome of your case.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.
lawyer does all
All of the work was done by my lawyer Jordan MCCarter. He advised me on the choices I had and helped me what direction to take.
January 21, 2026
Reply from Digby Brown Solicitors
Hi John,
Thank you for taking the time to leave a review, we really appreciate it!
It is fantastic to hear that Jordan was able to advise you on your choices and the direction of your claim. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Jordan, and we wish you all the best in the future.
Due to an accident at work. Professionals
Due to an accident at work, l required legal representation. I chose Digby Brown based on reputation & recommendation by a friend. I met DB’s Kate Bruce approximately 17 months ago who has been outstanding & Professional from the outset. Due to my work l can be hard to contact by phone at times. Kate ensured l was contacted by email, text, letter and kept informed throughout the process.
Thankfully the case has now been settled - earlier than l expected and l am delighted with the outcome.
I wholeheartedly recommend Kate Bruce and Digby Brown.
Thankyou!
April 19, 2026
Unprompted review
Reply from Digby Brown Solicitors
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is fantastic to hear that Kate was outstanding and professional and she kept you informed throughout the process. We're delighted that you are pleased with the outcome of your case, and that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help after your accident at work. We will pass along your lovely comments to Kate, and we wish you all the best in the future.
It does matter to Digby Brown unless its a quick win
I used this company when I was unable to work because of an accident at work. I fractured my ankle after slipping on a spillage which wasn't cleaned or warned about. The solicitors involved allowed the company to cover it up even though there was a paper trail and medical evidence. I was eventually sacked after 3 weeks as it was deemed to be My Fault and Digby Brown dropped the case after being told there was no record of the incident even though by law the company had to document first aid treatment, incident reports and the final written warning and termination of employment.
April 17, 2025
Unprompted review
Reply from Digby Brown Solicitors
Hi Kenneth,
Thanks for reaching out. We are sorry to hear we were unable to take your case to a successful conclusion.
Please rest assured that we never take the decision to close a case lightly and we will do everything we can to succeed. We have reviewed your file and although we cannot go into specifics on a public forum, we can say that there must be sufficient evidence to prove an employer is at fault for causing an accident and subsequent injuries, and sadly without this evidence we cannot continue to take a case forward.
If you would like to discuss this in more detail, please email help@digbybrown.co.uk.
Gail Mcginn has kept me well informed…
Gail Mcginn has kept me well informed every step of the way and advised me when i was not sure about something. Excellent service.
April 17, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Scott,
Thank you for taking the time to leave a review, we really appreciate it!
It is wonderful to hear that Gail kept you informed every step of the way, and was able to advise you when you were unsure. We are delighted that you had a positive experience at the firm and that you found the service to be excellent.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gail, and we wish you all the best in the future.
Review
Rebecca was very helpful from start to finish with my claim and any uncertainties I had was easy to get hold of and resolve them quickly for me. Thanks again for all the help Rebecca!
March 25, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Daniel,
Thank you for taking the time to leave a review, we really appreciate it!
It is great to hear that Rebecca was very helpful throughout your claim, and that she was able to resolve any of your uncertainties. We are delighted that you would rate your experience 5 stars.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.
Gail from Digby Brown was great from…
Gail from Digby Brown was great from start to finish. From getting records etc arranging medicals and alway there if I needed anything more. She helped my claim be stress free and communication was excellent I would highly recommend Gail and Digby Brown.
April 17, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Jonathan,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is fantastic to hear that Gail was great from start to finish, and that she was always there for you. We are delighted that she helped make your experience a positive one.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Gail, and we wish you all the bets in the future.
Fantastic
I found Taylor at Digby Briwn very informative. She keep in regular contact with me during the whole process. I would highly recommend using Digby Brown.
April 16, 2026
Unprompted review
Reply from Digby Brown Solicitors
Hi Debbie,
Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!
It is fantastic to hear that Taylor was very informative and that she kept in regular contact throughout your claim. We are delighted that you had a positive experience with the firm.
Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Taylor, and we wish you all the best in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.