While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Please don't be put off by reviews a few months ago. Digicare have now appointed a brilliant I.T. Specialist named Gavin at their P.C. Clinic, I had outstanding service and nothing was too much troub... See more

Rated 5 out of 5 stars

I've had my Tv and phone (Note 4) repaired a few years ago and never left a review. Now I've had my phone repaired again, Each time the service and repairs were executed perfectly. The time its taken... See more

Rated 5 out of 5 stars

Excellent service, Dave and another huy came to replace the TV screen for my samsung TV under warranty. Really friendly, so nice and polite. Nothing was too much trouble, they even helped me hide wi... See more

Company replied

Rated 5 out of 5 stars

My 3 year old Samsung Chronos 7 needed a replacement screen. My local repairer tried for 2 days to find one, without success. I sent a number of emails around the country, and Sabrina from Digicare... See more

Company details

  1. Computer Repair Service

Written by the company

Digicare is a highly reputable premium service repair centre that focuses on providing exceptional repair services and selling genuine Samsung parts. With their team of highly skilled technicians, they are dedicated to delivering the best possible repair solutions for all types of Samsung devices, such as mobile phones, laptops, tablets, TVs, and other electronic gadgets. At Digicare, they only use genuine Samsung parts for their repair services to ensure that customers' devices are restored to their original performance levels. This way, customers can have peace of mind knowing that their devices are in good hands and will be repaired with the best parts available. In addition to their repair services, Digicare also offers a wide range of Samsung parts that customers can purchase to fix their devices themselves. They provide an easy-to-use website where customers can browse and purchase these parts, or they can visit their store to purchase them. Digicare is dedicated to providing top-quality customer service and satisfaction. They understand the frustration of having a malfunctioning device and work tirelessly to provide fast and efficient repairs, ensuring that customers get their devices back in optimal working condition in the shortest possible time. In summary, Digicare is a trusted and reputable premium service repair centre that specializes in Samsung devices. With their expertise in repair and genuine Samsung parts, they offer exceptional services that meet and exceed customers' expectations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

return policy

I need to return my order as it´s not matching my washing machine, as per return information i recieved 10% will be deducted for restocking which is new information for me I have not see this information in my order

November 7, 2024
Rated 5 out of 5 stars

Great customer service from Peter!

Great customer service from Peter!

Peter was extremely helpful prior to me making purchase. My tv was broken and he provided the necessary steps to troubleshoot the issue and find out what the problem was before buying any parts. After troubleshooting, he spoke to the engineers and advised on the part required and assured me that if the part did not work then they would easily arrange a return.

This saved me a lot of money and effort. Instead of taking my tv to the repair shop and paying them 25 pounds to diagnose (and also probably charge me extra for the replacement part), I was able to get the replacement part directly from Digicare at a reasonable price.

Thank you Peter for your fantastic customer service

July 31, 2024
Rated 5 out of 5 stars

Wrong address

After completing the order I noticed my pc had auto filled in my address and billing address with my previous address - I had inputted my current address when completing the order. This was corrected very efficiently and the component duly arrived.

May 7, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look