DIGIPRINT SUPPLIES Reviews 

1,789
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping and efficient delivery service, often receiving their orders remarkably quickly, sometimes even overnight. Many people highlight the excellent quality of the products, including various print heads and parts, noting they are frequently genuine, well-packed, and perform as expected. The service is also frequently described as reliable and top-notch, with helpful support readily available when needed. However, some people mentioned experiencing significant delays in receiving their orders, with several reviewers noting that parts took weeks or even over a month to arrive, which was longer than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the lightning-fast shipping and... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of ordering, fast shipping,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Service

People report positive experiences with service, consistently highlighting its excellence and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended! I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightni... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more

Rated 5 out of 5 stars

If you are ever in a jam and you need a company to count on. This is the one. DigiPrint came to my rescue when I received a faulty print head. They handled the situation with kindness and was very pro... See more

Rated 5 out of 5 stars

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark. Why pay 150 euro for a Roland damper, when you can... See more


Company details

  1. Printing Equipment and Supplies
  2. Prints and Signs Store
  3. Tool Store

Written by the company

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.

DIGIPRINT SUPPLIES

Written by the company

Avoid downtime
With headquarters and full inventory in Brussels, we offer faster-than-local shipping options.
Purchase with peace of mind
Shop Europe’s largest stock of OEM spare parts and tools as well as tested, high-quality generic options – all with full manufacturer warranties.
Find answers fast
Access free assistance from purchase to replacement, with customer service representatives available by phone, live chat, and email - plus webinars, step-by-step demos technical guides and more!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,789)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent comunication


Excellent comunication, fast delivery and always accurate orders. Have to be honest, website a little confusing sometimes, maybe because i have an old printer and some parts are not being produce, but they mannage to get my request. Will continue doing business in the future and strongly recomend digiprint supplies.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Need new printhead

I needed a new printhead, 3rd one this year, and found Digiprint Supplies on line. Your prices were almost half of what I had paid from another supplier. Quick shipping. Digiprint Supplies will be my go to supplier.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Digiprint Experence

I have had several items from Digiprint over the years, ranging from dampers, and capping stations through to print heads. I know some people may have an issue with you as a company, but from my personal experience I highly recommend and will continue to be a customer.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

delivery time

the important thing is to send the goods quicker

July 1, 2025
Unprompted review
DIGIPRINT SUPPLIES logo

Reply from DIGIPRINT SUPPLIES

Dear Andrzej,
Thank you for your review and for being a loyal customer.
For faster shipping next time, we recommend using a credit card or PayPal — this allows us to ship the same day. In this case (order SODEP0124087), the payment was made by wire transfer, which typically takes an extra day to clear, and that delayed the processing slightly. As soon as the payment was confirmed, your order was shipped the next day.
We truly appreciate your continued support and your helpful feedback!
The Digiprint Team

Rated 4 out of 5 stars

A great online source for printer parts…

A great online source for printer parts with competitive pricing. I also found the shipping costs for sending to UK from the EU quite reasonable and I had some spare parts in a few days.

I have also bought some DTF Ink which I am about to try and again the pricing is better than UK suppliers with the ink also made in the EU rather than Asia.

The only negative is the shipping agent UPS who were not easy to contact when I had errors being thrown up on my tracking as they apparently had an error with my address - which there wasn't.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

website is slow

Everything was good.
I don't receive e-mails about when the package will arrive and the website is very slow

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Human on the line!

Delivery was very fast. Next day in fact. What's really nice is to find a company which gives out its phone number and then a human answers the phone. Unusual in these days of bots.

May 20, 2025
Unprompted review

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