DIGIPRINT SUPPLIES Reviews 1,731

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast shipping and excellent product quality, often noting that orders arrive quickly and in perfect condition. Many consumers appreciate the wide availability of original and alternative parts, finding the ordering process easy and the products effective in solving their printer issues. The service is frequently highlighted as top-notch, with many expressing satisfaction and a desire to continue doing business with the company. However, some customers also noted issues with delivery, specifically mentioning UPS as a shipping agent, citing high costs, delays, and difficulties with tracking or contacting them. A few people were dissatisfied with the customer service, particularly when issues arose with lost packages or product malfunctions, feeling that the company did not take responsibility. Additionally, some reviewers experienced problems with product compatibility or quality, leading to damaged equipment.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the excellent... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and smooth... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition and high... See more

Service

People report positive experiences with service. Customers consistently praise the fast shipping, efficient... See more

Order

Customers had positive experiences with order. Many reviewers praise the fast and easy transaction process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast shipping and great prices – highly recommended! I’ve ordered from this company several times and every time I’ve been extremely satisfied. What impresses me the most is their lightni... See more

Rated 5 out of 5 stars

I needed a new printhead, 3rd one this year, and found Digiprint Supplies on line. Your prices were almost half of what I had paid from another supplier. Quick shipping. Digiprint Supplies will be my... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more

Rated 5 out of 5 stars

Installed my printhead and worked right away! I almost forgot what a good print looks like! Will be ordering again👏🏽 Update 7/19 Maybe I spoke too soon. I’m hoping someone will be able to re... See more


Company details

  1. Prints and Signs Store
  2. Tool Store

Information provided by various external sources

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 14% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

DIGIPRINT Dont do returns on Roland Printer parts unopened items

Delivered December 2025 returned January 2026 Middle of February still have not refunded me, Be very careful what you buy from this mob they hate returns and will mess you about all year

I bought a ROLAND SERVO BOARD from them, It arrived 2 x weeks too late and i asked to return it and they didnt want to accept a return stating "we dont usually do returns! After a week i sent them the unopened box back via UPS, 1 x week later ad they say they dont have it, So i sent them proof it was delivered, 1 x Month later they are suggesting now i installed the board to get out of refunding me yet the originally box hadnt even been opened!
Now after a full month of emails back and forth I'm having to contact my bank to do a chargeback on them!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Legit company

Legit company I was skeptical about ordering for the first time but I was wrong. Outstanding customer service and fast shipping will be buying more supplies. Authentic brands. A1 overall ⭐⭐⭐⭐⭐

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

As always Tip Top

As always, a tip top service, and fast shipping to the UK.
The product i needed was as described, well packed, and it solved the issues we had with our printer.
If you are unsure or need help, they are very quick at getting information to you.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

More than I expected

I was not sure if the spareparts had the high quality - but I have to be honest. The quality was eminet and the delivery was in 24 hours to Denmark.
Why pay 150 euro for a Roland damper, when you can have it for 7 euro here and I saved a lot on my Printerhead for BN20.

December 10, 2025
Unprompted review

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