DIGIPRINT SUPPLIES Reviews 

1,916
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast international shipping services and the reliable, high quality of the specialized printer parts they receive. Many people also mention that placing online orders is a very simple process and products consistently arrive safely packaged in pristine condition. Some reviewers were not happy with occasional delivery delays or receiving defective items that caused unexpected operational setbacks during their urgent printing jobs. Quite a few consumers additionally experienced quite frustrating transport carrier problems or unexpected administrative computer errors regarding their recent online purchases.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the items received are original,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers report overall satisfaction and positive experiences with their orders. Consumers note that placing... See more

Quality

Consumers find quality to be positive and consistently reliable across orders. Reviewers highlight that items... See more

Service

Customers consistently note positive experiences with service, highlighting fast and accurate support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Digi print always have the parts i need for my Roland xr640 printer customer service is second to none Only thing I dont like is having used UPS Never seen a transport company do thing like they a... See more

Rated 5 out of 5 stars

I initially had a major issue with UPS, who falsely claimed they attempted delivery and triggered a return to sender. However, once the issue was escalated, the Global Sales Manager, Blanca, stepped i... See more

Rated 5 out of 5 stars

I needed a pump for our flatbed. You had 1 in stock. The customer service folks new exactly what the shipping would be when I ordered online. And sure enough, it went out correctly, arrived the day... See more

Rated 5 out of 5 stars

I ordered the wrong item the first time & customer service was very helpful. Great to have found a company that provides large paper rolls with 3inch core. Both orders received came in perfect conditi... See more


Company details

  1. Printing Equipment and Supplies
  2. Prints and Signs Store
  3. Tool Store

Written by the company

Selection, service and speed - Find everything you need! DIGIPRINT SUPPLIES is the only one-stop online shop for spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers. Established in 2007, we were the first company in the world to offer dedicated solutions to this market online, and today we continue to lead the industry, offering innovations and opening information to empower printing professionals like you.

DIGIPRINT SUPPLIES

Written by the company

Avoid downtime
With headquarters and full inventory in Brussels, we offer faster-than-local shipping options.
Purchase with peace of mind
Shop Europe’s largest stock of OEM spare parts and tools as well as tested, high-quality generic options – all with full manufacturer warranties.
Find answers fast
Access free assistance from purchase to replacement, with customer service representatives available by phone, live chat, and email - plus webinars, step-by-step demos technical guides and more!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,916)

257 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable partner for large-format printing supplies

Digiprint Supplies has been a reliable partner for our large-format printing supplies and consumables for over two years now, and we have been very satisfied with our experience.

Communication with their representatives is always quick, clear and straightforward, which makes them very easy and pleasant to work with. Orders are handled reliably, and whenever we have questions, their team is easy to reach and helpful.

Overall, we’ve had a very positive experience working with Digiprint Supplies and would happily recommend them to others in the printing industry.

July 10, 2026
Rated 1 out of 5 stars

Do not order bundles; they randomly exchange to other printer's catridges in the bundle

Do not order bundles - they put the wrong catridges in it!

Throughout 2026 it has happened 6 times which also include emergency orders with higher shipping costs.

No refund, no discount, no possibility to return. Case opened since forever and no replies except go through sales (ask them to contact the support to reply).

The 4 first times it was Cyan (February - April 2026)
The 2 last times it was Magenta (August 2026)

I just want them to acknowledge the problem, fix it and give us the attention, discount and possibility to return or throw away the faulty packaged catridges (though they absolutely work for another kind of printer).

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery

There was an emergency. I ordered the necessary part in the evening and the courier arrived in the second half of the next day. Payment by credit card and express delivery were definitely helpful. I am very satisfied!
Eduard

August 12, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look