The Digital DRA Reviews 

Good morning l have a question to ask you please. I got an email from your company digital dra but l prefer to make a payment directly to eon next.what will happen if l make a payment to eon next and not to your company. Kind regards Joanna Davies.

After ignoring the company for a year whilst I dealt with other issues the process to set up a payment plan for peace of mind was very simple & allowed smaller payments to be made & additional payments when affordable. Although maybe try & reduce the amount of emails you send out as it could put a lot of people under pressure.

Too many emails is the drop in star.

Absolute disgusting threatening emails

Very understanding and helpful
Much appreciated the clarification of things

Extremely quick to respond very helpful and easy to deal with quick and effective solutions

If i could give a zero i would. I have told them numerous times that the information they have is incorrect and to stop contacting me. Yet! They still keep emailing and calling me. If they continue i will seek legal advice.

I received an email regarding my account. I was offered a settlement to close the account. I went to my online account, chat with Simon who was able to help me out with the settlement process, very professional and kind. Thanks very much Simon for your help. ( 10 POINTS).

After having a last minute car breakdown this morning which was going to cost more than we could afford right now, I got in touch about changing our scheduled payment to The Digital DRA.

Now, I know that speaking to collection companies can sometimes be a little scary as they're usually pushy, aggressive, and come across like all they care about is the money despite what trouble it might leave you in. The Digital DRA aren't like that.

Robson called me back to let me know that they're happy to postpone payment or take a lesser payment this month, but only as long as it wouldn't affect us negatively. He checked that our important bills had been paid first, the kids were going to be alright, and that we weren't struggling with anything else right now. Robson seemed like he actually cared, and treated me like an ACTUAL PERSON, rather than a failed payment.

As somebody who usually HATES collection companies and their tactics, I can't believe I'm leaving a 5 star review for these guys - they are different and seem to actually care.

Very good and easy

The person who deals with my query was great, quick and no hassle but was supportive

Every single person I have spoken to for help in this debt company has been nothing but kind compassionate and understanding they have gone above and beyond to help me and treated me with nothing but respect and compassion especially a man by the name of Jordan I suffer with severe mental health problems and he done nothing but supported me the whole time may god bless you all

Jordan was so helpful and answered my questions quickly. He also made sure the amount I would be paying was affordable for me and asked me at every step was I sure about the amount and happy with it. The fact I was offered a 30% discount on my balance massively made my bill easier to stop ignoring it and be a more affordable amount for me to pay. Thank you again for your time Jordan.

Fast, professional and straight away a human being!

Jessie was great thank you!
A refreshing change to how companies usually work

I spoke to Robson, a very professional, quick answers to my questions, supportive and constructive, we sorted out my worries. Outstanding service. Grazyna

Simon made me
Feel at ease and able to sort through my debts. :) he was friendly and understanding so thank you Simon for being kind today and putting up with me :)

Simon explained everything perfectly and answered all the questions and concerns I had.

Great communication