The telephone conversation I had with “Liam” this afternoon was delightful. He was very thorough explaining every detail of the policy. He was cheerful and made me very comfortable. There are not many... See more

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Very professional and understanding…
Very professional and understanding everything the staff member said
The operator was more than helpful and…
The operator was more than helpful and he had all the true knowledge about his podcasts thankyou
very helpful explaining everything…
very helpful explaining everything clearly very informative
Very satisfied
They were very polite and made me feel at ease from the start. I was guided through the whole process so that I understood what I was purchasing. I was asked at every stage if I needed to ask any questions and that I u derstood what I was being told. I was left feeling very satisfied that I has chosen the right policy for my needs. I felt like I was a valued customer.
the officer Shakira was very nice and…
the officer Shakira was very nice and professional.
Nathan was a joy to deal with
Nathan was a joy to deal with. He made the whole process very simple and straightforward and I am going to be bringing him again to get my husband on a policy.
May use AI-assist with repliesRead more
Service with a Smile!!
They were very friendly very patient and willing to talk things through slowly and clearly to make sure you understood every thing. Shakira was my consultant and made me feel like we had been friends for years well done!

Reply from Dignity Insurance
Shakyra
Shakyra, who set up my policy, was very friendly and professional, helpful. This set up was my best experience in a long time. Thank you, Shakyra, you make one old man day a happy day.
I found Ben very easy to talk to
I found Ben very easy to talk to. her was very patient with me and spoke very clearly .
He explained everything and made sure I understood what I am getting in my policy. I am happy now I can have piece of mind now that I am covered for my funeral
Thank you BEN
HANNIE VERBOORT
She was very helpful gave clear…
She was very helpful gave clear instructions took her time in helping me to make the right decisions for me
Make sure people are listened too
The young Man I spoke to was easy to speak to and he listened to what I had to say. He made sure I understood everything and he didn’t hurry me up when I talked about my life, which I really appreciated and that was one of the main reason I decided to take out the policy.
Very happy with the over the phone…
Very happy with the over the phone service. Friendly and easy to understand. Thankyou for all of your help.
Recommend Dignity Funeral Insurance
William the salesman was very clear on all that Dignity was about, answered all my questions clearly and precise and fun to talk too, not just a robot reading off a script.
Your rates and packages are also easy on the pocket.
Thank you.
William was very knowledgeable and…
William was very knowledgeable and friendly, he explained everything clearly and he was very respectful.
i was told everything regarding the…
i was told everything regarding the insurance. everything will be sent to me to let my son know what he would want.
Robyn's Review
Most pleasant and positive conversation. Very explanatary and detailed information regarding the policy. Very impressive sale pitch from McKenna,most grateful thanks😌 🙏
Henry
Henry was extremely polite & I understood all the information provided from him.
The man who I talked to was lovely…
The man who I talked to was lovely Sorry I have forgotten his name He explained all about Dignity's policy to me
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