The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more
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See what reviewers are saying
I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more
Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more
Company replied
As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more
Company details
Information provided by various external sources
Dimec was purchased by the Co-op in September in 2018.
Contact info
United States
- www.dimec.co.uk
very easy customer satisfaction
very easy to order from really fast postage
Great customer service
Easy to understand website, helpful customer services let me swap delivery address details after purchase. Received items within three days. Would use again...
excellent service
Wasted hours trying to get this product at local chemists , received it next day from DIMEC they are stars in my eyes
First class service at a very reasonable price.
No problems encoutered.
Fast easy to use website
Website is easy to navigate and orders are completed quickly. Email notifications for orders have all the details they should and items ordered arrive well packaged and in only a few days from date ordered. Will use again in future for my medication needs.
Easy to use site, fast delivery
Easy sore to navigate, I got exactly what I was looking for and fast delivery.
Kaolin and morphine
Quick and efficient service, one of few places where it is not necessary to have a prescription.
Very good
Could have had more knowledge of time for arrival. Otherwise very good.
Easy website
Website easy to use. Dispatch good. My only issue, the product is different recipe. Also dearer than in chemist in town. Postage ok
A mix-up put right
There was a mix-up with my orders which were not received after several days. When I contacted DIMEC by email, I had an immediate response, and the items were re-sent the next day.
Very satisfied
A very good price, and prompt delivery. Items were well packed.
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