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Rated 3 out of 5 stars

The app is fine. The staff on the phone are polite, friendly and try to be helpful. However it took over three weeks and four parcels to complete my order. They have even managed to change one of my p... See more

Rated 5 out of 5 stars

I’ve used lots of online pharmacy’s and non of them are as good as co op health!!!! They are brilliant my medication comes through the post quickly enough even medication that isn’t on my repeat medic... See more

Rated 1 out of 5 stars

Their jobsworth pharmacists try to scupper you ordering medicines at every turn, even to the point of asking questions you've already given answers to on the consultation form. I'm trying to go out a... See more

Company replied

Rated 5 out of 5 stars

As a precaution we take an off the shelf product with us on vacation but it disappeared from the usual high street chemist outlets. Did an internet search and DIMEC had a competative price along with... See more

Company details

  1. Pharmacy

Information provided by various external sources

Dimec was purchased by the Co-op in September in 2018.


Contact info

3.7

Average

TrustScore 3.5 out of 5

301 reviews

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Rated 5 out of 5 stars

Great customer service

Easy to understand website, helpful customer services let me swap delivery address details after purchase. Received items within three days. Would use again...

March 18, 2017
Unprompted review
Rated 5 out of 5 stars

Fast easy to use website

Website is easy to navigate and orders are completed quickly. Email notifications for orders have all the details they should and items ordered arrive well packaged and in only a few days from date ordered. Will use again in future for my medication needs.

March 2, 2017
Unprompted review
Rated 4 out of 5 stars

Very good

Could have had more knowledge of time for arrival. Otherwise very good.

February 23, 2017
Unprompted review
Rated 4 out of 5 stars

Easy website

Website easy to use. Dispatch good. My only issue, the product is different recipe. Also dearer than in chemist in town. Postage ok

February 22, 2017
Unprompted review
Rated 4 out of 5 stars

A mix-up put right

There was a mix-up with my orders which were not received after several days. When I contacted DIMEC by email, I had an immediate response, and the items were re-sent the next day.

February 21, 2017
Unprompted review

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