Like I wrote in my earlier review. . Easy communication. I’ve used Ding often in the past with my old telephoone even though my email and address remain the same my main pilot was EasyTop, when I... See more
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Review summary
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What people talk about most
Based on these reviews
I’ve been using Ding instead of other Mobile networks, as no matter what phone network your family or friend uses, Ding is able to credit. Flow or Digicel. It’s also a great way to support someone in... See more
Company replied
Quick and easy to use -- no issues. Within seconds I had confirmation my phone had been topped off. Used this firm for years -- never an issue. I am a retired American military officer now marking my... See more
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Simple site, instant transfers, quick and easy. Website well thought out, user end is top notch. (IT/Graphic designer- so I appreciate the site and the navigation and end user experience). Been usi... See more
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Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere send s a recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide. Our team help deliver top-ups safely and securely, via 600+ operators and across 150+ countries – helping families and friends around the world to stay connected. We have a dedicated customer care team based in Dublin that are available 24 hours a day, should you need any support. We know a little goes a long way, so send a little happiness at ding.com.
Ding - A little goes a long way
Written by the company
- Mobile top-up delivered safely and securely, in a matter of seconds.
- Whether you call it top-up, airtime, reload or anything in between, we make it easy for you to send credit to mobile phones around the world. Using Ding.com or our mobile app, you can send top-up to over 500 operators in 150 countries.
Contact info
3 Shelbourne Buildings, Crampton Avenue, Shelbourne Road, Ballsbridge, Dublin 4, D04 C2Y6, Dublin, Ireland
- customercare@ding.com
- www.ding.com
4.1
Great
15K reviews
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Makes sending top-ups simple and quick.
Makes sending top-ups simple and quick.In an emergency, I top up, and it arrives in seconds. Love their service .
April 11, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 We're delighted to hear that sending top-ups has been so simple and quick for you, especially in emergencies! Your appreciation truly brightens our day. If you ever need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Service is top notch
Very easy to set up and use. Even my non-techy self had no problems.
April 11, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 It's fantastic to hear that you found the setup straightforward and user-friendly, even without a tech background. Your enjoyment of our service truly motivates us! If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Really convenient service
Really convenient service. Makes keeping in touch with family so much easier.
April 11, 2026
Unprompted review
Reply from Ding
Thank you for your lovely feedback! We're delighted to hear that our service has made staying connected with family so much easier for you! 😊 If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
You're very helpful
You're very helpful. Tracfone wasn't able to complete the transaction on their end. But Ding was there to help me and refunded my money. I appreciate it
April 9, 2026
Reply from Ding
Thank you for your kind words! 😊 It's wonderful to hear that our support team was able to assist you effectively with your transaction. Your appreciation means a lot, and we're always here to help whenever you need it. If you have any further questions or concerns, please feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
I use this to send credit to my parents…
I use this to send credit to my parents and it’s honestly been a lifesaver.
April 8, 2026
Unprompted review
Reply from Ding
Thank you for your lovely message! We're so happy to hear that our app has been a lifesaver for sending credit to your parents! 😊 Your support truly means a lot to us. If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
This is my go to app for international…
This is my go to app for international top ups. The exchange rate is fair and the service is flawless. Definitely recommend.
April 7, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that you find our app reliable for international top-ups and appreciate the favorable exchange rates! Your recommendation truly means a lot to us! 😊 If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Amazing UI and incredibly easy to use
Amazing UI and incredibly easy to use! I had a great experience topping up vouchers to send to my family members. Everything was smooth and straightforward—highly recommend!
April 3, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're thrilled to know you found our app's UI amazing and easy to use. Your recommendation truly brightens our day! 😊 If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Best top up service
Best top up service used so far. Great exchange rate and very fast service.
March 28, 2026
Unprompted review
Reply from Ding
Thank you so much for your fantastic feedback! 🎉 It's wonderful to hear that our service has impressed you with its speed and great exchange rates. If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Sent credit to my brother late at night…
Sent credit to my brother late at night and it still went through instantly.
April 3, 2026
Unprompted review
Reply from Ding
So glad to hear that the transfer to your brother went through instantly! 🎉 Your positive experience truly brightens our day. If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Been using it for months and never had…
Been using it for months and never had an issue.It just works.
April 4, 2026
Unprompted review
Reply from Ding
Thank you for your kind words! 🎉 It’s wonderful to hear that the app has been working smoothly for you all this time. If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Simple, Easy, Faster and Secured.
Super simple to use.Took me less than a minute to send credit to my sister.
April 3, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 It's fantastic to know that you found the app intuitive and efficient for sending credit! If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Quick and Fast
Using Ding to purchase gift cards every month. Always fast and quick. Easy to use the service. And in need, a great customer support.❤️🙏
February 28, 2026
Unprompted review
Reply from Ding
Thank you for your kind words! We're delighted to hear that purchasing gift cards has been a quick and easy experience for you. 😊 If you ever need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com. Your satisfaction means the world to us!
- Ding Customer Care.
Love this service
Love this service. I top up my dad’s phone back home and it arrives in seconds every time.
April 3, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! It's fantastic to hear that the service is working so quickly for you and helping you stay connected with your dad. 😊 If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Smooth Service
Used Ding a few times now and it’s always been quick and easy. Does exactly what you need it to.
April 2, 2026
Unprompted review
Reply from Ding
Thank you so much for your wonderful feedback! 🎉 It’s fantastic to hear that you’ve found our service quick and easy. Your support means a lot to us! If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Great Customer Service!
I like using Ding because they’re just one click away when I need to send top-ups and vouchers to my family in the Philippines. Very reliable app and has a great customer service support.
March 16, 2026
Unprompted review
Reply from Ding
Thank you so much for your wonderful feedback! We're thrilled to hear that you find Ding reliable and our customer service accessible. Your support means the world to us! 😊 If you ever need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Good experience
April 25, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're thrilled to hear you had a good experience! 😊 If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Be careful
Be careful, these guys are apparently scammers. I sent the money, but it didn't show up on my phone balance. I've been investigating for three days now, and the problem still persists.
March 18, 2026
Unprompted review
Reply from Ding
We apologize for the issue with your top-up. Unfortunately, we couldn’t locate your contact information in our system. We’ve sent you an email through Trustpilot. Please reply with your details, and we'll investigate further to resolve it for you. - Ding Customer Care!
FRAUD.
FRAUD.
I took an IQ test, just for fun on in February 2025, and in April found my PayPal account being used to take 28.80 each month out of my bank checking account.
March 3, 2026
Unprompted review
Reply from Ding
We're sorry for the issue you’ve experienced. Unfortunately, we couldn’t locate your account details in our system. We’ve reached out via email on Trustpilot. Please respond with your information, and we’ll be happy to assist you. - Ding customer care
This is a rip off
This is a rip off. On average my receivers gets only 50% of what i get charged. I send $144 amongst 4 recievers and my receivers only get roughly $72 and the other $72 im ripped of in transaction fees and tax. Im better off sending cash and having them top off their own phone. I will never use this service again.
March 13, 2026
Unprompted review
Reply from Ding
We apologize for the issue with your top-up. Unfortunately, we couldn’t locate your contact information in our system. We’ve emailed you through Trustpilot. Please reply with your details, and we'll investigate further to resolve it for you. - Ding customer care
My experience with Ding top-up has been…
My experience with Ding top-up has been great, especially when sending gift cards to my friends and family. The process is very easy and straightforward. I love how quickly the top-up is delivered to my friends and family it’s almost instant, which gives me peace of mind. The website is simple to navigate, and the payment process feels secure and reliable.
What the company is doing well is providing fast service and making it convenient to send mobile load or gift cards internationally. I also appreciate the variety of options available and how smooth the overall transaction is.
One suggestion would be to occasionally offer more promotions or loyalty rewards for frequent users. Overall, I’m very satisfied and will continue using Ding to stay connected with my loved ones.
March 3, 2026
Unprompted review
Reply from Ding
It's wonderful to hear that the top-up experience has been smooth and enjoyable for you! 😊 We appreciate your feedback on the quick delivery and user-friendly interface, as well as your suggestions for promotions and loyalty rewards. If you have any further thoughts or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com. Thank you for sharing your thoughts! - Ding Customer Care.
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