Like I wrote in my earlier review. . Easy communication. I’ve used Ding often in the past with my old telephoone even though my email and address remain the same my main pilot was EasyTop, when I... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been using Ding instead of other Mobile networks, as no matter what phone network your family or friend uses, Ding is able to credit. Flow or Digicel. It’s also a great way to support someone in... See more
Company replied
Quick and easy to use -- no issues. Within seconds I had confirmation my phone had been topped off. Used this firm for years -- never an issue. I am a retired American military officer now marking my... See more
Company replied
Simple site, instant transfers, quick and easy. Website well thought out, user end is top notch. (IT/Graphic designer- so I appreciate the site and the navigation and end user experience). Been usi... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere send s a recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide. Our team help deliver top-ups safely and securely, via 600+ operators and across 150+ countries – helping families and friends around the world to stay connected. We have a dedicated customer care team based in Dublin that are available 24 hours a day, should you need any support. We know a little goes a long way, so send a little happiness at ding.com.
Ding - A little goes a long way
Written by the company
- Mobile top-up delivered safely and securely, in a matter of seconds.
- Whether you call it top-up, airtime, reload or anything in between, we make it easy for you to send credit to mobile phones around the world. Using Ding.com or our mobile app, you can send top-up to over 500 operators in 150 countries.
Contact info
3 Shelbourne Buildings, Crampton Avenue, Shelbourne Road, Ballsbridge, Dublin 4, D04 C2Y6, Dublin, Ireland
- customercare@ding.com
- www.ding.com
4.1
Great
15K reviews
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Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that you find our service consistently quick and reliable! 😊 If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
I have been using Ding for a very long…
I have been using Ding for a very long time. They are always quick and efficient with sending the recharge. They also have very good "specials".
Sandra Evans
January 5, 2026
Unprompted review
Reply from Ding
We truly appreciate your long-term support and are delighted to hear about your positive experiences with our service and specials! 😊 If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Misleading bonus during storm Melissa!
Sorry Ding the issue is still not resolved. You sent384.60 top up to a completely different number that I did not realised you short changed. Thanks for highlighting 😡! Regarding the previous issues, you keep insisting the bonus expired after 3 days however they did not receive the bonus in the first place. Hope this is clear enough
January 2, 2026
Unprompted review
Reply from Ding
Apologies for the difficulty. You should have received an email with detailed information. If you need any additional help, just reply to that email, and we’ll be happy to assist. - Ding Customer Care
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that you found our service quick and reliable! 😊 If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Ding! You've got mail!!
Simple site, instant transfers, quick and easy. Website well thought out, user end is top notch. (IT/Graphic designer- so I appreciate the site and the navigation and end user experience). Been using Ding for 2-3 years. Has only gotten better. Well done team!
Anyway, ding is amazing. Super fast. Easy to use. Perfect. Fair prices, lots of options, integrates well with contact details.
Signed, a repeat customer (me😂).
November 30, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 We're so glad to hear you love the design and navigation, and that the app meets your needs. Your loyalty truly means the world to us! If you ever have any concerns, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Closed my account with no warning and no reason!
Closed my account with no warning and no reason! I used Ding for a little over a month to top up two (me and my wife's) tourist prepaid SIMs from Claro while on extended holiday in Argentina. I am a UK resident and US citizen. They only sold a maximum of ARS 2500 (about USD 2) so I needed 6 transactions to top up both lines for a month. The next month, after 4 of 6 purchases, my transactions would no longer go through and their Support said they had closed my account. They refused to give a reason. I had to switch to another service and lost the "points" I had been awarded.
November 26, 2025
Unprompted review
Reply from Ding
We’re sorry for any inconvenience this may have caused. Protecting our customer's transactions and accounts is a priority for us. Unfortunately, we couldn’t find your contact information in our system. We’ve reached out via Trustpilot—please reply with your details, and we’ll gladly review your account. -Ding Customer Care
Ding can be used to credit Flow or Digicel
I’ve been using Ding instead of other Mobile networks, as no matter what phone network your family or friend uses, Ding is able to credit. Flow or Digicel. It’s also a great way to support someone in Jamaica 🇯🇲 especially after the devastation caused due to Hurricane Melissa Category 5. Support someone today 🙏🏼🙏🏽
November 20, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that Ding is helping you support your loved ones in Jamaica! 🎉 If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
ur service and support are so helpful
ur service and support are so helpful
November 19, 2025
Unprompted review
Reply from Ding
Thank you for your kind words! We're so glad to hear that you find our service and support helpful! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Best experience with Ding
I've used ding for awhile now and sent credits back at home in PNG which they have received within seconds. Great service
November 17, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're delighted to know our service has made a positive impact on your experience! 😊 If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Quick and easy to use -- no issues
Quick and easy to use -- no issues. Within seconds I had confirmation my phone had been topped off. Used this firm for years -- never an issue. I am a retired American military officer now marking my 15th year living in Thailand. Ding makes it easy for me to ensure my Thai mobile phone account always has sufficient funds.
November 13, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear you've had a seamless experience with us! 😊 If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Sorry to hear your top-up hasn't been applied. We couldn’t find your account details regarding the missing top-up. We’ve reached out to you via Trustpilot email. Kindly reply with your information, and we’ll do our best to resolve this as quickly as possible. - Ding Customer Care
It is so easy to do
It is so easy to do, and they have history of past friends to send load to, which makes it so easy to resend to friends, and it is so quick, and friends receive the load within in 3 seconds
November 9, 2025
Unprompted review
Reply from Ding
Thank you for your kind words! We're so glad to hear that you find our process simple and efficient, and that your friends receive their deliveries quickly! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Topping up Beeline Kazakhstan was very…
Topping up Beeline Kazakhstan was very quick, literally seconds.
November 8, 2025
Reply from Ding
Thank you for your feedback! We're delighted to know that you found the topping-up process quick and easy! 😊 If you have any concerns or suggestions, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
It's the best app for sending internet…
It's the best app for sending internet and credit card for your close one they will receive it in a second. I use this app since long time ago and I'm very satisfied with.
Thanks to the ding top up company
November 6, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that our app has been a great fit for you! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Great and fast service
November 5, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear you appreciate our service. 😊 If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Thank you for your kind words! We're delighted that you find our service straightforward and appreciate your support! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reliable?
So far, this is the only company that I can trust to get Time on the phone. Others have failed me. And have taken my money, never return it or send it out credit to the phone. Quick and easy process. Hassle-free. On a scale, from 1 to 10..I give it a 10.
November 2, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 We're so glad to hear that you find us reliable and appreciate our quick and hassle-free process. If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
User Friendly
I am a first time user and I found the platform user friendly and the transaction was immediate. I will stick to DING going forward.
November 1, 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear you find the app user-friendly and enjoy the quick transactions! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
So easy to send load to friends…
So easy to send load to friends overseas no matter which network they are on.
Great service, great rates
October 28, 2025
Unprompted review
Reply from Ding
Thank you for your fantastic feedback! 🎉 It's wonderful to hear how easy it is for you to connect with friends around the world. If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Hi To All,
Hi To All,
I use Ding.com for top up for almost 4 years now
everything is fine most especially if i have any problem the suport team are very quick and ready to solve it
I hope Ding will stay in same level or maybe to more imporovment
Thank you for all
Ric
December 20, 2024
Unprompted review
Reply from Ding
Thank you for your kind words! We're delighted to know our team has been there for you. Your feedback means a lot to us, and we’re committed to keeping up the quality you love! If you ever need assistance, feel free to reach out via live chat or at customercare@ding.com.
- Ding Customer Care.
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