Still haven't got my order
Reply from Dinkleboo
Hi Missy,
I can confirm the order is still within the listed shipping time frame.
Tracking has been updated yesterday, and this will be delivered as soon as possible.
Kind regards,
Shannan
Sold by Dinkleboo
The information on this page is based solely on product reviews written by customers of Dinkleboo via Trustpilot.
Product details
Brand: Dinkleboo
Move my order to the front of the line!
MPN: EXP24h
All reviews
Only reliable 50 percent of the time...
Reply from Dinkleboo
Hi Jessica,
As an apology, I have refunded the express production cost back to you and this will appear in your account in 2-5 working days. You order is in transit and should arrive within the 7-12 working days.
Please let me know if there's anything else I can help you with.
Kind regards,
Shannan
Paid for express and received the book within a week. Great service.
Very prompt delivery which I appreciated.
Was very fast, however did pay for express service.
Would not pay for this again as my first purchase without express production actually shipped out faster
Reply from Dinkleboo
Hi Jacqui,
I can see your order was submitted on the 22nd of October and then shipped out on the 24th. This is just outside of the 24 hour express production and as an apology, I have just refunded the $9.95 back to you.
Please don't hesitate to reach out if there's anything else I can help you with.
Kind regards,
Shannan
After 12 business days still the goods haven’t arrived. What was the point of paying extra
Reply from Dinkleboo
Hi Juanita,
I can see you have been speaking with Shannan via email.
As advised, the express production option reduces the production time from 1-3 Business days down to approx 24 hours.
I can confirm the order was placed 30th October, and shipped 31st October.
Our shipping time frame states approx 7-12 Business days once shipped.
Tracking states this has been delivered today which is the 10th Business day.
Please reply to our email if you need any further assistance.
Kind regards,
Amanda
Customer Support
Great easy service.
Courier service was a let down.
Reply from Dinkleboo
Hi Maria,
I again apologise for the delay on your order.
Please reach out to us directly if you need any further assistance.
Kind regards,
Amanda
Customer Support
Fast, reliable
I understand that it was busy and was happy to wait 😆
Reply from Dinkleboo
Hi Alessandra,
Thank you very much for your patience and understanding! I can see your order was submitted on a Friday and shipped first thing the following Monday. Please don't hesitate to contact us directly if there's anything we can help you with.
Kind regards,
Shannan
Love this option was able to receive before the party
No real thoughts about it..
Reply from Dinkleboo
Hi Michelle,
Thank you very much for your feedback! Please feel free to reach out to our team directly if you require any assistance in the future.
Kind regards,
Shannan
Great shipping Great book
Great quality
Loved this option, well worth the money
Superfast service. Got the books delivered on time. Thank you
Very quick turn around from ordering to receiving book.
Quality product
Great product