Dinsdale plumbing and heating limited Reviews 

135
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Had this company carry out a full boiler and pipework installation, including radiators throughout the house and hot/cold feeds into the main bathroom, ensuite and utility. Unfortunately,... See more

Company replied

Rated 5 out of 5 stars

Can't compliment Dinsdale Plumbing and Heating enough. Their engineer, Rikki and his apprentice Ethan installed a new boiler for me, their service was excellent from start to finish. Both guys were ve... See more

Company replied

Rated 5 out of 5 stars

Once again Dinsdale Plumbing & Heating have done a superb job. We had the old boiler removed and a combi installed, also one new radiator. The work was originally scheduled to take 3 days, 9-11 Feb,... See more

Company replied

Company details

  1. Gas Installation Service

Information provided by various external sources

Dinsdale plumbing and heating limited are your local plumbing and heating specialists based in Teesside in the north east of england. We are a Worcester Bosch accredited installer meaning we can offer a 10 years parts and labour guarantee on all new boilers and you can even spread the cost with our finance packages Speak to one of our team today who are always happy to help


Contact info

3.8

Great

TrustScore 4 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(135)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wouldn’t use anyone else

I wouldn’t use anyone else. Dinsdale Plumbing & Heating fitted my new boiler last year and were fantastic from start to finish. Great price, communication and their lads were thoroughly professional and did a great job.

They’ve since serviced the boiler and again it was a pleasure to deal with company.

November 26, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thank you very much for your review

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. I have used them before for shower install and was so pleased with whole process that got them back to do new boiler install. Will always recommend Dinsdale Plumbing thorough workmanship throughout and lads are a credit to company.

November 22, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thank you very much for your review

Rated 5 out of 5 stars

Highly recommended

Very organised and excellent communication. A comprehensive survey was carried out. We were under no pressure at all. Advice was clear and concise, we were given literature and a written quote arrived with options discussed within two days. The date for completion was agreed and we were contacted prior as a reminder. The team arrived on the day and worked through until completion. They were tidy, polite and professional. Instructions were provided very clearly. We are happy with the work carried out and the follow up warranty and service offer is comprehensive. We would recommend

November 12, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Anne for your great review :)

Were glad you were happy with the service and we look forward to working with you again in the future

Rated 5 out of 5 stars

First Class Company

This is a well-organised and professional outfit. I used them to make recommendations on a problem with my gas boiler and to undertake some work. Very knowledgeable staff. Punctual and very polite. And all at a good price. One of the best (if not the best) plumbers and heating engineering companies in the area. No hesitation whatsoever in recommending Dinsdale.

November 11, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your great review Michael, I like your comment about the best plumbers in the area (We agree) :)

Thank you

Rated 5 out of 5 stars

Would recommend

Never used Dinsdale before - price quoted was good to buy & install new shower so gave them a chance - very happy with service - turned up right on time, the lad was friendly, done the job quick - left no mess and even corrected the boiler pressure after turning water off. Done job for price quoted. Would use again and recommend

November 8, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your review Stuart :)

Rated 5 out of 5 stars

We have used Dinsdale Plumbing on quite…

We have used Dinsdale Plumbing on quite a few jobs and have always had very good service. The job was to change out the leaking radiator for a new one. Spoke to Kevin (Dinsdale) on Friday and the job was completed on the following Monday. We will certainly continue to use Dinsdale Plumbing in the future.

November 7, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your review Dave, We look forward to working with you again in the future :)

Rated 4 out of 5 stars

Great service

Great comms, turned up on time and job done well

November 6, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your review Kevin, Glad all went well

Rated 5 out of 5 stars

Have had my yearly boiler and gas fire…

Have had my yearly boiler and gas fire serviced,once again arrived in time slot, protected the carpet when servicing the fire everything put back in place left it neat and tidy.The gentleman that came was very polite and courteous. Once again thanks to Dinsdales for a splendid job well done.

November 6, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Margaret, We appreciate your review and your repeat custom .

Rated 5 out of 5 stars

Dinsdale plumbing and heating

Very polite workers all questions answered. Had my boiler serviced earlier in the year and have just had a plumbing problem sorted also new taps bought and fitted with no mess or hassle. Will certainly be using them again and passing on their details to friends and family. Well done.

October 28, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Mary we really do appreciate your great review :)

Rated 5 out of 5 stars

Great Service

From coming out to quote to completion of installation of radiators was 3 weeks. Installers were great. Even was able to take dog out whilst they worked. Would recommend there work to anybody. Love that I was able to use local firm. Great team.

October 17, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your review Bobby :)

Rated 5 out of 5 stars

I have used this company for many years…

I have used this company for many years and they have always provided a good service. I have used them twice for emergencies and Kevin has had the engineers out immediately, once for me putting screws through the pipes and once for the boiler being off on our return from holiday in March. I can totally recommend them for all plumbing needs.

October 1, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your great review Colin :)

Rated 5 out of 5 stars

First Class Work

Excellent service! I had a new boiler fitted and the company was very professional from start to finish. First class job at a competitive price.
I would definitely recommend them to anyone.

September 29, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your review Derrick

Rated 5 out of 5 stars

broken toilet seat

Plumber arrived as arranged and soon got to grips with changing the fitting on the toilet. I thought the job would have been more complex but he completed it in 10 minutes. I was happy to be charged for just 30 minutes service. I have used Dinsdales before and they will always be my first call if I have a problem. Have already booked an annual gas safety check with them

August 22, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks for your review Maureen

Rated 5 out of 5 stars

Annual heating service

Annual heating service. No problems arrived on time and very polite and efficient. Have used them before and will continue to do so.

August 15, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Many thanks for your review Paul :)

Rated 5 out of 5 stars

New gas boiler fitted - excellent service throughout

This is the first time I have used Dinsdale Plumbing but I would definitely use them again. Their service was excellent at all stages, from the initial visit for an estimate, through the provision of the estimate, the booking of a date for the work, the work itself and a courtesy call the following day to check that everything was to our satisfaction. They came when they said they would and were efficient, informative and courteous throughout. If only all tradespeople were this good!

August 7, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Phil for this great review, were happy your happy :)

Rated 5 out of 5 stars

Great service!

Always a friendly reliable service from this company and always on time to carry out an efficient job leaving a clean and tidy environment. Received a good explanation of what work was needed and why. Would definitely use them again if needed.

July 30, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Joanne for your great review

Rated 5 out of 5 stars

Boiler service

Very good service, excellent workmanship kept informed every step, clean and tidy. Very easy to talk to.
Excellent service

June 21, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Mike, pleasure working for you as always :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very fast call back when I left a message, an appointment was arranged quickly, I liked that I had an email reminder the day before the appointment. The plumber arrived within the timescale, fixed the problem quickly.
Very professional service, would reccomend.

June 13, 2019
Unprompted review
Dinsdale plumbing and heating limited logo

Reply from Dinsdale plumbing and heating limited

Thanks Lindsey for your great review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look