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Direct2florist Reviews 

38,015
•
TrustScore 5 out of 5

4.8

Flower Market
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Review summary

Created with AI, based on recent reviews

Considering 1,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, noting the impressive quality and abundance of arrangements. The ordering process is often described as straightforward, easy, and efficient, with many highlighting excellent and reliable service. People appreciate the quick, on-time, and same-day delivery options, along with good communication, frequently expressing high satisfaction and intent to use the service again. However, some customers noted issues with product quality, reporting that flowers deteriorated quickly or were not as vibrant as expected, and sometimes did not match advertised images. A few other people also experienced delivery problems, including orders not arriving on the specified day, significant delays, or the selected florist being unable to complete the order.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the beauty and... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and reliability of... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the excellent... See more

Order

Consumers report positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Customers consistently note positive experiences with quality, praising the superb and beautiful arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more

Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(38,015)

1,785 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience start to finish

Easy to find a local florist. User friendly to place the order and so lovely to get a huge thank you from my friend who was blown away with the bouquet of flowers. Thank you Direct2Florist will definitely recommend and use again!

April 15, 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, quick and reliable would def order from them again.

Thank you for the gentleman who has helped me with the request and delivered outside the area for a small fee.

February 9, 2026
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, I realised I had put the wrong number door on the order,so I rung up and the lady was so quickly to go to the house and sort it for me, eventually the flowers got to the right house ,1st class service and will always use this florist, greatly appreciated

April 3, 2026
Rated 5 out of 5 stars

I was happy with the web site's…

I was happy with the web site's information. Ordering was easy with a choice of florists & their arrangements. When I registered I got access to the delivery details which was reassuring. The recipient is happy with the flowers.
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April 2, 2026

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