Direct2florist Reviews 

38,015
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, noting the impressive quality and abundance of arrangements. The ordering process is often described as straightforward, easy, and efficient, with many highlighting excellent and reliable service. People appreciate the quick, on-time, and same-day delivery options, along with good communication, frequently expressing high satisfaction and intent to use the service again. However, some customers noted issues with product quality, reporting that flowers deteriorated quickly or were not as vibrant as expected, and sometimes did not match advertised images. A few other people also experienced delivery problems, including orders not arriving on the specified day, significant delays, or the selected florist being unable to complete the order.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the beauty and... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and reliability of... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the excellent... See more

Order

Consumers report positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Customers consistently note positive experiences with quality, praising the superb and beautiful arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(38,015)

1,785 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great flowers delivery service

Was easy to find site with same day delivery in my area with a lovely choice of flowers. Ordered late morning and flowers were delivered that afternoon with message letting me know. Recipient l9ved and sent me photo and big thank you, flowers were exactly like picture justt stunning

April 23, 2026
Rated 5 out of 5 stars

I have personally visited Penny Johnson…

I have personally visited Penny Johnson flowers in the Coleshill High Street many times, for all sorts of occasions including my dad's funeral. They have done some wonderful bouquets and delivery is always on time. I live in Australia and it is good to know that what I have ordered will be exactly what is delivered on the day requested. The quality of the flowers has been excellent, there are plenty of choices for every celebration too.

April 18, 2026
Rated 5 out of 5 stars

Excellent service and product.

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was quick, and flowers were excellent, and now have lasted 8 days with more to come. Presentation very good. All in all, and excellent service! Well done, Debbie.

April 17, 2026
Rated 5 out of 5 stars

Brilliant

Delivered on time.
Recpient very pleased with bouquet.
Would reccommend Direct 2florist too family & friends.

April 16, 2026
Rated 5 out of 5 stars

Everything went perfectly!

I have used Direct2florist once before and decided to try them again as had been very pleased with their service. I ordered a basket of flowers for my friend's mother for her 100th birthday. They arrived early on the day I had asked for them to be delivered. The recipient was extremely pleased with them and when I visited the next day I could see they were literally as fresh as a daisy and even better than shown in the photo on the website. All credit to the local florist who arranged the flowers and delivered them. A great experience all round to mark a very special lady's 100th birthday!

April 18, 2026

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