Direct2florist Reviews 

38,015
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, noting the impressive quality and abundance of arrangements. The ordering process is often described as straightforward, easy, and efficient, with many highlighting excellent and reliable service. People appreciate the quick, on-time, and same-day delivery options, along with good communication, frequently expressing high satisfaction and intent to use the service again. However, some customers noted issues with product quality, reporting that flowers deteriorated quickly or were not as vibrant as expected, and sometimes did not match advertised images. A few other people also experienced delivery problems, including orders not arriving on the specified day, significant delays, or the selected florist being unable to complete the order.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the beauty and... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and reliability of... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the excellent... See more

Order

Consumers report positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Customers consistently note positive experiences with quality, praising the superb and beautiful arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,015)

1,781 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Transaction excellent

Transaction excellent. Ordered flowers direct online from Ireland for family birthday in UK. Updated re order. Highly recommend.

July 1, 2026
Rated 4 out of 5 stars

Pretty blooms…

Flowers were beautiful only one complaint was l didn’t receive confirmation email until the next day so I was concerned that they hadn’t been delivered on the correct date

June 28, 2026
Rated 5 out of 5 stars

Fantastic service.

From start to finish, everything went so smoothly. All the flower displays are gorgeous. The bouquet I chose was delivered exactly on time as promised. My friend was thrilled with them, and also the add on gift of chocolates. I love the fact that I am helping local florists.

June 29, 2026
Rated 5 out of 5 stars

Happy Shopper

Sent flowers for a Diamond Wedding Celebration.Easy to choose from large assortment.
I didn't actually see them but my friend said they were beautiful.
Easy to use and order from,would definately buy again.

June 29, 2026
Rated 5 out of 5 stars

Had a great experience

Had a great experience. Was able to order the night before with a local florist. Website easy tonus The recipient loved the flowers, they were even more beautiful than the photos.

June 29, 2026
Rated 2 out of 5 stars

Poor quality bouquet

You discovered that the nearest florist to us had closed. You offered a courier service for my wife's birthday the following day. I was pleased that you managed to recover the situation in that the Post Office delivered the flowers from Aberdeen (we live in the Highlands on the Caithness/Sutherland border). I'm afraid the flowers have deteriorated quickly - I was disappointed.

June 25, 2026
Rated 5 out of 5 stars

Basket of flowers

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent.
I chose a basket of flowers for my dad, so he wouldn’t need a vase. He said they were lovely, but I have to take his word for that as I didn’t see the delivered flower arrangement.

June 19, 2026
Rated 5 out of 5 stars

Speedy delivery.

Flowers & Chocolates sent from an Australian friend to UK friend within the same day, very grateful how quickly they received them.

June 16, 2026
Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the same-day flower delivery service from Direct2florist. The flowers arrived on time, beautifully arranged, and looked even better than the photos online. The ordering process was simple, and it was great knowing the bouquet was created by a local florist. Excellent quality, reliable delivery, and fantastic customer service – I would definitely use Direct2florist again and highly recommend them.

June 16, 2026

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