Direct2florist Reviews 

38,015
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, noting the impressive quality and abundance of arrangements. The ordering process is often described as straightforward, easy, and efficient, with many highlighting excellent and reliable service. People appreciate the quick, on-time, and same-day delivery options, along with good communication, frequently expressing high satisfaction and intent to use the service again. However, some customers noted issues with product quality, reporting that flowers deteriorated quickly or were not as vibrant as expected, and sometimes did not match advertised images. A few other people also experienced delivery problems, including orders not arriving on the specified day, significant delays, or the selected florist being unable to complete the order.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the beauty and... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and reliability of... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the excellent... See more

Order

Consumers report positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Customers consistently note positive experiences with quality, praising the superb and beautiful arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,015)

1,781 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order online

Easy to order online, left lovely bouquet with the neighbour as we were out when delivering. Text to update on delivery. Great service and good value.

June 12, 2026
Rated 5 out of 5 stars

Reliable

Easy to order , and when the florist wasnt available, an alternative florist was organised

June 13, 2026
Rated 5 out of 5 stars

1st class

I’ve ordered acouple of times now from direct2florist now and the service is impeccable and the flowers are beautiful and still blooming
1st class service
1st class flowers
Thank you

June 12, 2026
Rated 5 out of 5 stars

Great!!

send the flowers to my mother-in-law, she received the color i asked for and the flowers arrived quickly and fresh. She was super moved by it and now i am in the good list haha

June 6, 2026
Rated 5 out of 5 stars

I ordered flowers from overseas in…

I ordered flowers from overseas in Canada for my Aunts birthday. I was a little apprehensive as never used this florist before. She sent me a picture of them after she received. They were beautifully done and she absolutely loved the arrangement. I was very satisfied with them.

May 25, 2026
Rated 5 out of 5 stars

Perfect birthday gift

The flowers were rather a late birthday gift. I was able to order them for next day delivery. My friend was thrilled and sent me a photo to show how beautiful the small arrangement was. Perfect.

April 21, 2026

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