This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more
The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more
I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more
Company details
Written by the company
Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.
Contact info
2 Ormrod Street, BL4 7DW, Farnworth, United Kingdom
- +44 (0) 1204 452 000
- trustpilot@direct2florist.com
- www.direct2florist.co.uk
4.8
Excellent
38K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Recipient loved the flowers and service…
Recipient loved the flowers and service was great. Easy website to use.
June 1, 2026
Beautiful flowers, delivered on time.
The flowers were delivered on time and the recipients said they were beautiful. The only minor niggle was that it took me a few attempts to fill in the form on the website, as it did not seem very clear what one had to do when.
June 1, 2026
Beautiful flowers
Beautiful flowers. Recipient was over the moon with her flowers. Easy to order. Great customer service and delivery.
Thank you so much for your efficiency, quality of flowers and great customer service.
June 1, 2026
The display delivered highly…
The display delivered highly disappointing and flowers dead after a few days - expect more when paying £55 - won’t be ordering again
May 30, 2026
Excellent service
Excellent service, the flowers were beautiful. I would definitely order flowers this way again. A much better experience than using Interflora.
June 1, 2026
Found the website slightly tricky to…
Found the website slightly tricky to navigate but flowers were delivered on time and enjoyed by the recipient
May 30, 2026
As usual the flowers I ordered arrived…
As usual the flowers I ordered arrived nice and early in a beautiful condition nice and fresh, the person that they was for was over the moon with them and sent photos to everyone, and at a good price as well, thanks.
May 29, 2026
Chandlers are the best florist I
Chandlers are the best florist in our area, the quality of the flowers are excellent and they are so beautifully arranged, the flowers last a long time as well. Would always use and recommend Chandlers.
May 27, 2026
It was very easy to order the flowers…
It was very easy to order the flowers and they arrived at their destination on time.
They were just as shown on the website and the recipient was delighted with them.
May 27, 2026
Fantastic flowers and delivered at the…
Fantastic flowers and delivered at the right time 👏👏
May 27, 2026
Impressed with the service !
The birthday flowers were received on time and my friend was delighted with her gift ! I will use this company again !
May 23, 2026
A last minute order delivered in two…
A last minute order delivered in two hours from placing the order online
Beautiful flowers, great price
Excellent service can’t praise them high enough
May 26, 2026
I had some issues regarding delivery
I had some issues regarding delivery. Initially I changed the date of delivery, which seemed straightforward enough and the florist seemed happy to change. The flowers were then delivered on completely the wrong date, a date never previously mentioned. Direct 2 Florist dealt with this immediately and all seemed fine. A few days later I received an email to say the flowers had been delivered, again on the wrong day. This was looked into by Direct 2 Florist and they quickly contacted me to say I had been sent the email by mistake and nothing had been delivered. When the flowers were delivered on the correct day, they were not as vibrant as expected. They looked nothing like the image on the website.
May 23, 2026
It was just straight forward and the…
It was just straight forward and the flowers were lovely.
May 20, 2026
Able to personalize flower colors
I was able to specify changes to the featured colors on the bouquet I chose
May 23, 2026
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