This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more
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Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.
Contact info
2 Ormrod Street, BL4 7DW, Farnworth, United Kingdom
- +44 (0) 1204 452 000
- trustpilot@direct2florist.com
- www.direct2florist.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 2 weeks
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Beautiful flowers
Beautiful flowers, as advertised, delivered on time. Recipient very happy.
No hassle ordering and the bouquet was…
No hassle ordering and the bouquet was excellent and delivery perfect
This was an emergency
This was an emergency! I had ordered with another online florist for some flowers for my elderly Aunt's birthday. On the day they were meant to be delivered, I got an email telling me my order had been cancelled as they had no available florist. I placed an order with Direct2florist and within hours my Aunt had a beautiful bouquet! Thank you so much for making her day happy! I will definitely be using your service again!
Overseas Flower Ordet
I ordered flowers from overseas to be delivered to Reading 3 days later, the website was easy to use and the lovely flowers were delivered on time with no problems.
Highly recommend bought some beautiful…
Highly recommend bought some beautiful flowers and am told by the recipient they were really lovely and with a beautiful fragrance and speedy delivery , excellent 👌 highly recommend
Excellent!!
This is the second time i have used this site recently and both deliveries have been beautiful! Thank you x
They added a Love heart to the flowers…
They added a Love heart to the flowers that my wife loved, great job xxx
Excellent service flowers beautiful …
Excellent service flowers beautiful sent me a photo what was sent don't usually see what is sent. Arrived the day ordered . Was for a bereavement was really happy with the service from beginning to end . Thank you.
I made a mistake on my order
I made a mistake on my order, putting the recipients address, but my postcode. It was passed to another florist, but the combination didn't make sense. A quick phone call from Direct2florist sorted it out, and the original florist delivered on time.
Full marks to all concerned.
Seems like a scam
I used Sweet Pea & Willow in Hastings for next day delivery, a direct2florist partner. I heard nothing the next day, and in the evening received an email that they will contact soon. They did not contact me. Seems like a scam
I always use this flower shop on all…
I always use this flower shop on all occasions they are so brilliant and friendly and very helpful and welcoming
Fabulous bunch of flowers for my wife…
Fabulous bunch of flowers for my wife on a special occasion . Delivered on time as requested
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Recommended 5 stars as My order was perfect
Always my top 1 xxx
I needed to send some flowers quickly…
I needed to send some flowers quickly and you were able to provide me with that service and the company we used sent the best flowers.
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