Direct2florist Reviews 

38,013
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,816 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, noting the impressive quality and abundance of arrangements. The ordering process is often described as straightforward, easy, and efficient, with many highlighting excellent and reliable service. People appreciate the quick, on-time, and same-day delivery options, along with good communication, frequently expressing high satisfaction and intent to use the service again. However, some customers noted issues with product quality, reporting that flowers deteriorated quickly or were not as vibrant as expected, and sometimes did not match advertised images. A few other people also experienced delivery problems, including orders not arriving on the specified day, significant delays, or the selected florist being unable to complete the order.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the beauty and... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and reliability of... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the excellent... See more

Order

Consumers report positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Customers consistently note positive experiences with quality, praising the superb and beautiful arrangements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 24% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,013)

1,781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was an emergency

This was an emergency! I had ordered with another online florist for some flowers for my elderly Aunt's birthday. On the day they were meant to be delivered, I got an email telling me my order had been cancelled as they had no available florist. I placed an order with Direct2florist and within hours my Aunt had a beautiful bouquet! Thank you so much for making her day happy! I will definitely be using your service again!

May 22, 2026
Rated 4 out of 5 stars

Overseas Flower Ordet

I ordered flowers from overseas to be delivered to Reading 3 days later, the website was easy to use and the lovely flowers were delivered on time with no problems.

May 21, 2026
Rated 5 out of 5 stars

Excellent service flowers beautiful …

Excellent service flowers beautiful sent me a photo what was sent don't usually see what is sent. Arrived the day ordered . Was for a bereavement was really happy with the service from beginning to end . Thank you.

May 19, 2026
Rated 5 out of 5 stars

I made a mistake on my order

I made a mistake on my order, putting the recipients address, but my postcode. It was passed to another florist, but the combination didn't make sense. A quick phone call from Direct2florist sorted it out, and the original florist delivered on time.

Full marks to all concerned.

May 19, 2026
Rated 1 out of 5 stars

Seems like a scam

I used Sweet Pea & Willow in Hastings for next day delivery, a direct2florist partner. I heard nothing the next day, and in the evening received an email that they will contact soon. They did not contact me. Seems like a scam

May 23, 2026
Unprompted review

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