directcarparts.co.uk Reviews 

85
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

No Response, No phones being answered, no contact, Email address says “ not a genuine email address” Do not think I will ever see my order…….money gone out of bank !!!!! Bad news I fear.

Company replied

Rated 1 out of 5 stars

Suppliers - beware! DCP used to be our hosting client, yet, at some point they stopped paying their bills. After a month of free hosting and 6 email notifications that they received (as... See more

Company replied

Rated 3 out of 5 stars

Not all their parts are the cheapest but seem a reliable comany you can trust. The parts delivered were as described and look good. (i hate the anticipation of ebay, not knowing if you w... See more

Rated 3 out of 5 stars

Ordered a Wiper blade for an Mk 2 i30 as it looked like mine in the photo and it was advertised as 13 inches. What arrived was a 12 inch blade which didnt fit as it was for a Kia ceed. After I pointe... See more

Company details

  1. Auto Parts Store

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2.2

Poor

TrustScore 2 out of 5

85 reviews

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2.2

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(85)

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Rated 5 out of 5 stars

five star buisness

it is the first time I have used direct car parts and I was very impressed with the product that I brought.
the delivery was speedy and the product was first class very pleased would recommend to a friend or two.

October 16, 2014
Unprompted review
Rated 4 out of 5 stars

DCP are good and helped me all the way, but UK Mail are abysmal

I ordered a black Thule Dynamic 800 from Direct Car Parts, they didn't have stock so got one from Thule UK which they shipped to me. The carrier, UK Mail, are possibly the most incompetent carrier in the UK - they gave inaccurate information about delivery dates/times and on more than one occasion lied to Direct Car Parts (and never had the courtesy to even reply to me). Sadly Thule had shipped a silver Dynamic 800 to Direct Car Parts so we had to go through the same pain again fro UK Mail to collect it for return to Thule UK, who shipped a black Dynamic 800 directly to me using TNT (who while not perfect were MUCH better than UK Mail).
Direct Car Parts did everything they could to help sort out the mess that UK Mail made and but for the fact they didn't check that Thule had sent them the wrong colour I would have given them a 5 star review.

August 14, 2014
Unprompted review
Rated 5 out of 5 stars

Great Quality Product, Easy fitting, Good Performance!

Was looking all over the internet for a "proper" performance backbox for my Swift that didn't involve modifying any aspect of my car's existing exhaust system or body parts, this was the only option other than "chopshop" style after-market ones that you had to make fit with adaptors etc.

You will pay a little more for this product, but it's worth it.

August 4, 2014
Unprompted review
Rated 5 out of 5 stars

Very good and easy to deal with

Particularly like their live chat option. Item was best priced on the internet, communication was good. Item was delivered promptly and well packaged. Would recommend them and purchase from them again.

April 29, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Ordered an Armster 2 armrest for my Fiat Panda. Was told delivery would be a few weeks, which is exactly what is was. I was only charged once the item was ready for dispatch. The item was posted to me by tracked mail and is now installed in the car. Job done. Happy customer and happy wife who can now rest her arm as a passenger. Cannot fault the product or the service. Would happily trade again. Thanks.

April 24, 2014
Unprompted review
Rated 5 out of 5 stars

very helpfull and you get what you want

I have never had the experience in dealing with this supplier before but after ordering a part for my vehicle online and getting exactly what I required at a very good price I can only recommend this as a first class provider of vehicle parts, and I would certainly recommend them to my friends , Thank you Direct Car Parts.

April 3, 2014
Unprompted review
Rated 4 out of 5 stars

Good service let down by bad courier

I ordered a couple of cans of Holts paint from Direct Car Parts. The order was despatched the same day and arrived at UK Mail's Basildon depot the next day. Unfortunately, it took a whole week for UK Mail to get the packet from their depot to my house. It was only delivered after I had complained. Apparently one driver claimed he couldn't find my house even though the road and house are clearly signed and on an estate.

Direct Car Parts might want to consider using another courier firm instead of UK Mail.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

good value for money

I have an estate car and never have a tidy boot. I bought a bumper guard to stop stuff falling out onto my paintwork and this does that job well and it is easy to fit

March 12, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent In Every Respect!!

Needing some aerosols of Old English White paint I searched eBay and got a couple for £7.99p Then that stockist ran out and I got from another for £8.99p. Neither would give any discount for volume. Looked on Google for the same product and found DCP...........if I bought 12 ( which was about what I needed) they were £4.79p each!!!! Some saving! AND because the carrier they used charged a surcharge to my area, they let me arrange my own carrier!! So helpful. I'll definitely use them again.

February 18, 2014
Unprompted review
Rated 5 out of 5 stars

Great product, delivered in good time,a happy customer

Purchased new wheel trims from them and within a few days they had been delivered. They came quicker than I expected so it was a nice surprise.
They look great on the car so I'm very pleased.
The web site is easy to navigate and I found what I was looking for easily and quickely.
Thanks car parts!

November 14, 2013
Unprompted review
Rated 5 out of 5 stars

fantastic product and communication

The delivery was very fast, the product was fantastic, Ithought there was a part missing and after contacting direct car parts my mind was put at ease. Would definitely recommend to anyone.

November 12, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent price and A1 service.

I ordered 2 4tress steering wheel locks. They were cheaper than anywhere else I'd seen them, the postage was very reasonable for quite a heavy package and they arrived promptly. They were well packaged and I am very pleased with the product.

August 18, 2013
Unprompted review
Rated 5 out of 5 stars

surprise suprise

ordered the part , and it arrived on time as promised , not very exciting but very efficient and promt what you wantfrom a decent company . highly recommended.

May 24, 2013
Unprompted review

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