directcarparts.co.uk Reviews 

85
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

No Response, No phones being answered, no contact, Email address says “ not a genuine email address” Do not think I will ever see my order…….money gone out of bank !!!!! Bad news I fear.

Company replied

Rated 1 out of 5 stars

Suppliers - beware! DCP used to be our hosting client, yet, at some point they stopped paying their bills. After a month of free hosting and 6 email notifications that they received (as... See more

Company replied

Rated 3 out of 5 stars

Not all their parts are the cheapest but seem a reliable comany you can trust. The parts delivered were as described and look good. (i hate the anticipation of ebay, not knowing if you w... See more

Rated 3 out of 5 stars

Ordered a Wiper blade for an Mk 2 i30 as it looked like mine in the photo and it was advertised as 13 inches. What arrived was a 12 inch blade which didnt fit as it was for a Kia ceed. After I pointe... See more

Company details

  1. Auto Parts Store

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2.2

Poor

TrustScore 2 out of 5

85 reviews

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2.2

All reviews

(85)

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Rated 5 out of 5 stars

Very impressive

i ordered on line, had an instant confirmation email, then another the next morning to say the quantity of parts that I had ordered wasn't available from stock, but a substitute was available which would be supplied at the same price.

Delivered the next day - fantastic !

Jim Prower

November 30, 2011
Unprompted review
Rated 5 out of 5 stars

Very happy

Quick easy transaction and best value I found on the internet.

October 31, 2011
Unprompted review
Rated 4 out of 5 stars

Very happy with product

Very happy with our purchase. Was a bit disappointed that estimated delivery time was over a week. But they did turn up earlier

September 28, 2011
Unprompted review
Rated 5 out of 5 stars

Great products & Service

Looked around for ages to find similar product, found it here, nice easy purchase, with good communication, Fast delivery too, would recommend buying from Direct Car Parts.

September 27, 2011
Unprompted review
Rated 3 out of 5 stars

would use again

Not all their parts are the cheapest
but seem a reliable comany you can trust.
The parts delivered were as described and look good.
(i hate the anticipation of ebay, not knowing if you will ever get your ityem and if it will be as described)
The only dissapointment was postage
I was spending over £50 there was not any free postage
Additionally it took 10 day to deliver
To be fair the automated email said it would take 10 days
However this is the kind of service i expect with free postage
When im being charges £7 I dont think it unseasonable to expect my orders within at least 2 days.
This is the reason they do not get 5 stars.

September 26, 2011
Unprompted review
Rated 4 out of 5 stars

First class understanding service.

As a first time customer with all the problems of sorting out specifications for consumables for a new car I found it was no problem for DCP and I am very happy with their service, glad they exist.

September 25, 2011
Unprompted review
Rated 5 out of 5 stars

good service

my car seat covers and seat belt protectors are excellent and my car looks lovely would definitely use again ...good service...will keep my open in case I see some more yellow and black accessories !

September 7, 2011
Unprompted review
Rated 5 out of 5 stars

car seat covers

The website was good to navigate and we found just what we were looking for. Seat covers arrived when they said they would. Excellent service overall.

September 3, 2011
Unprompted review
Rated 5 out of 5 stars

Speedy service

Had never heard of DCP but decided to give them a try because of their easy to use web site. Delivery was promised within five working days but item actually arrived safe and sound within two days of ordering.
50p dearer than Amazon but didn't want to support their bid for world domination.

August 23, 2011
Unprompted review
Rated 5 out of 5 stars

Impeccable service

The part ordered arrived a week earlier than promised, in good condition, and exactly matching its description. It is now in place on my car, resulting in a much improved appearance. Thank you very much indeed.

August 16, 2011
Unprompted review
Rated 5 out of 5 stars

fast delivery, goods as expected

we bought a bumper protector for each car, a Jazz and a Prius so that our dogs claws wouldn't damage paintwork. These are excellent and I will get one for every future car.

August 14, 2011
Unprompted review

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