Direct Heating Installations Reviews 

150
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Quick response when our central heating failed. Technician found faulty switch to blame and ordered replacement fitted a few days later. No fuss, no mess and good price for service. Technician even su... See more

Company replied

Rated 5 out of 5 stars

we recently had a new boiler ,pump,valves etc fitted to replace an ageing system. Matt called and discussed the options and on the agreed date Jimmy and Max arrived to fit it all. They were both... See more

Company replied

Rated 5 out of 5 stars

After a fault with our boiler Direct Heating Installations came out very quickly and after inspection we decided to replace our 20 year old boiler. Everything was arranged quickly and the installation... See more

Company replied

Rated 5 out of 5 stars

A caring and reliable company Direct Heating Installations fitted a new boiler for me at my daughter’s house 3 years ago. My daughter is a wheelchair user so routine maintenance isn’t easy for her. T... See more

Company details

  1. Boiler and Heating Service
  2. Bathroom Remodeler
  3. Plumber

Information provided by various external sources

Direct Heating Installations is your one-stop shop for all plumbing and heating requirements in and around the Leeds, Harrogate and Yorkshire area. We are a family run business and this year celebrate 15 years as Direct Heating Installations. With 35 years combined experience in the plumbing and heating industry, you can be assured your in safe hands. This is backed up by our 5 star rated Which endorsement https://trustedtraders.which.co.uk/businesses/direct-heating-installations We specialise in Heating and Hot water installations and are Worcester, Bosch Group Accredited Installers. We are also Gas Safe registered. We offer a wide variety of services ranging from full central heating installations, power flushing, supply/installation of new boilers, Underfloor heating, repairs and servicing, to general plumbing and bathroom fitting. Over the last 15 years we have gone from strength to strength now installing up to 150 boilers a year most of which are Worcester, Bosch Group. Being Worcester Bosch Accredited also means we can offer up to 10 years parts and labour warranties on most Worcester, Bosch Group products. We are very happy to inform you of some great offers over the coming months in order to get your heating and hot water system ready for the winter months. For further information or to speak to us call: 0113 212 8077.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a new boiler from these guys and it…

Had a new boiler from these guys and it was an Excellent service from start to finish l. Matt and his team are extremely professional and know exactly what they are doing. I would definitely recommend and I will be using them again.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

The company were very competitive and…

The company were very competitive and organised. The fitting was completed as agreed and the fitter was a friendly, hardworking young man who took extreme care when in the property and in completing everything.
The work was finished to a very high standard.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

A company which gave great service when they recently installed a boiler and did associated work on the radiators

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, reliable, professional and clean

I run a small property business so it is reassuring to have Direct Heating Installations as our default provider of new fit boilers and other plumbing services. Matt, Tom and the rest of the team are reliable, prompt, clean, tidy and respectful as well as doing a processional job.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Company and Service

Fantastic, Mat and the team were super efficient, our boiler packed in on the Thursday and after a full day of trying to fix it with no luck we needed a new boiler. It was fixed and working within the week. We cannot thank the team enough and would highly recommend them to anyone.
Pleasant, friendly, professional, left no mess and we no have a fully operational heating system and boiler within a week.
Thank you again for everything
Liz & Wayne Andrew

April 8, 2024
Unprompted review
Direct Heating Installations logo

Reply from Direct Heating Installations

Thanks you. Glad your happy with you new boiler.

Rated 5 out of 5 stars

Brilliant service!

My boiler packed in and I reached out to Direct Heating Installations at the weekend. Matt contacted me the next day and a few days later, had installed a brand new energy efficient Worcester Boiler. A great, neat and tidy job. Brilliant service! Would highly recommend!

April 11, 2024
Unprompted review
Direct Heating Installations logo

Reply from Direct Heating Installations

Thanks for the review Maria. Were glad your happy with your new boiler. Many Thanks again Matt and the DHI Team.

Rated 5 out of 5 stars

Highly recommend

Direct heating resolved a leak I had on the same day I phoned them. I was very impressed with their service.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, Matt communicated clearly and quickly. Good price. Guys who fitted the boiler were very polite, well mannered and professional throughout.
Highly recommend this company.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and kind.

Matt and the team did a brilliant job installing the boiler and the whole central heating system.
Professional and very knowledgeable, highly recommend DHI.
Also a big ‘thank you’ to Denise who kept me informed during the process. 😊

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Replacing a Combi Boiler

Matt and his team were very professional and punctual when supplying, installing and commissioning a new Worcester Bosch boiler along with new TRVs throughout the heating system.
Although the work took a few hours longer than expected there was no extra charge.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

New combi boiler

Really happy with DHI and would definitely recommend them, all staff are Very friendly, polite and helpful.
Mat and the young apprentice are really nice lads and did a great job of replacing my combi boiler and I’m really pleased with the installation and workmanship.
They turned up on the agreed date, worked hard and put dust sheets down and kept any mess to a minimum, mat also replaced my dodgy filling loop pipe at no extra cost to original quote. Had a few quotes for the job doing and DHI gave me a really competitive quote.

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Replace boiler

Matt and his team replaced our old faulty boiler with a new combi boiler. He advised us on which boiler would suit our needs and helped us deal with Yorkshire Water who had to replace old lead pipes for our water supply. The team came promptly every day, they put down dust sheets wherever they were working and cleaned up each day too. They are all very polite and hard working. Matt regularly checked on progress and dealt with the disposal of our old boiler and water tanks. We are very pleased with the work done as it was completed quickly and with minimum disruption.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Installation of new heating installation

Direct Heating installed a new unvented system to replace a vented central heating system. Matt understood our requirements and was clear in communicating the works to be undertaken. We received quotations from three contractors and this quotation was the most competitive. When on site, the works were conducted with minimal disruption and all areas were reinstated where they had been conducting works. All redundant equipment from the incumbent system had been removed and the Gas Safe installation certificate has already been received. So very happy with the overall experience.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Direct Heating Installations diagnosed the problem and gave us quotes for a faulty part or a new boiler. We choose the latter because of the age of the boiler. There was no pressure to do so. They arrived on time and were tidy and removed the old boiler. We were always kept informed of what was going on.

June 12, 2023
Unprompted review
Rated 4 out of 5 stars

Great service

Great service, all works completed on time apart from a small issue with HW which took some time to resolve but overall very happy with service provided

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

All round good job

Good communication from the start to finish had a new combination boiler supplied and fitted. The boiler was delivered on the day when the fitters arrived at 8am. Job was completed and the fitters had no problem answering any questions we had regarding the new boiler and thermostat control. Polite and clean workers.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Direct Heating Installations Ltd

Direct Heating Installations Ltd,

This is a truthful and honest review. I had not used Direct Heating Installations Ltd before & this was my first experience with them. What made me give a five-star rating? In short:

- They were punctual.
- They listened to my requirements.
- They were always keen to ask my opinion when the plan needed to be adjusted.
- They were respectful of my property & kept it clean.
- They were friendly and approachable.
I believe I received excellent value for money & considering the points I've mentioned above, I recommend Direct Heating Installations Ltd for any heating or plumbing challenge. I had a new boiler & radiators moved / fitted.

March 31, 2023
Unprompted review

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