Quick response when our central heating failed. Technician found faulty switch to blame and ordered replacement fitted a few days later. No fuss, no mess and good price for service. Technician even su... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Quick response when our central heating failed. Technician found faulty switch to blame and ordered replacement fitted a few days later. No fuss, no mess and good price for service. Technician even su... See more
Company replied
we recently had a new boiler ,pump,valves etc fitted to replace an ageing system. Matt called and discussed the options and on the agreed date Jimmy and Max arrived to fit it all. They were both... See more
Company replied
After a fault with our boiler Direct Heating Installations came out very quickly and after inspection we decided to replace our 20 year old boiler. Everything was arranged quickly and the installation... See more
Company replied
A caring and reliable company Direct Heating Installations fitted a new boiler for me at my daughter’s house 3 years ago. My daughter is a wheelchair user so routine maintenance isn’t easy for her. T... See more
Direct Heating Installations is your one-stop shop for all plumbing and heating requirements in and around the Leeds, Harrogate and Yorkshire area. We are a family run business and this year celebrate 15 years as Direct Heating Installations. With 35 years combined experience in the plumbing and heating industry, you can be assured your in safe hands. This is backed up by our 5 star rated Which endorsement https://trustedtraders.which.co.uk/businesses/direct-heating-installations We specialise in Heating and Hot water installations and are Worcester, Bosch Group Accredited Installers. We are also Gas Safe registered. We offer a wide variety of services ranging from full central heating installations, power flushing, supply/installation of new boilers, Underfloor heating, repairs and servicing, to general plumbing and bathroom fitting. Over the last 15 years we have gone from strength to strength now installing up to 150 boilers a year most of which are Worcester, Bosch Group. Being Worcester Bosch Accredited also means we can offer up to 10 years parts and labour warranties on most Worcester, Bosch Group products. We are very happy to inform you of some great offers over the coming months in order to get your heating and hot water system ready for the winter months. For further information or to speak to us call: 0113 212 8077.
Units 7-8 Gelder Road., LS12 3UF, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had some plumbing work done by these guys and I'm so happy I hired them for the job. Very friendly and professional from start to finish. Work was completed quickly and to a very high standard. They took the time to explain all the work they had done to ensure I was happy with everything. Really couldn't ask for more!

Reply from Direct Heating Installations
Really professional trustworthy service and excellent workmanship

Reply from Direct Heating Installations
Turned up when they said they would. Engineer was polite - checked what we needed, did the required work, explained what he had done and made sure we were satisfied. Left everything tidy.

Reply from Direct Heating Installations
I was very impressed with my experience with this company, very friendly professional service and after care, very polite guys who did their best to solve my initial problem instead of fobbing me off. Would highly recommend them.

Reply from Direct Heating Installations
Great service, really happy and much cheaper than the quote we received from British Gas

Reply from Direct Heating Installations
The work was done in a very professional manner. They arrived on time and kept us informed of what was happening. Really pleased with the end result.

Reply from Direct Heating Installations
Excellent team would highly recommend over the moon with my unvented cylinder.. clean and tidy work at a competitive price.

Reply from Direct Heating Installations
Really pleased with the work carried out, new boiler moved to a differ location to the old one so new pipework was needed as well.
Very tidy job and the whole team was very professional, I will always be using Matt and his team from now on, and will not hesitate to recommend them.

Reply from Direct Heating Installations
I would highly recommend the team at Direct Heating Installations, I have used them twice this year for major work, New boiler and a complete bathroom refit.
I was really pleased with the new bathroom which was completed on time and to budget with no hassle.
Great company!

Reply from Direct Heating Installations
New boiler
Needed my boiler replacing over Christmas, direct heating provided a great service to an excellent standard.

Reply from Direct Heating Installations
Really professional team, from initial quote to the complete end of the installation , nothing was too much, lots of furniture and obsticales in the way in the house , the team didn’t seem bothered, they were happy to move stuff and do whatever was needed.
My parents were really comfortable with the team as they were so friendly and turned up and finished on time when they said they would, I have now Booked them for my yearly boiler check in both my houses .
Would deffo recommend the team, also great prices to make it even better , as far as it goes for booking companies for work in your house these guys have been the best company I have ever used !

Reply from Direct Heating Installations
Fantastic company really friendly, totally professional and 100% reliable...
I have used them on a number of occasions, and every time they have been brilliant, can’t fault their work or attitude.

Reply from Direct Heating Installations
Very reliable, great service, knowledgeable and helpful used numerous times over the last few years!

Reply from Direct Heating Installations
From making an appointment over the phone and receiving a friendly, efficient service, to the super engineer who attended and who couldn't do enough to help; this is 5 star service. Friendly, respectful, helpful engineers who know their trade well. Sounds small, but taking boots off in someone's home is noticeable - it's the detail that makes a difference. I always recommend Direct Heating to everyone I know.

Reply from Direct Heating Installations
The direct heating team were very helpful and knowledgeable. They gave great customer service from the beginning to the end of the job, ensuring i understood all the functions for our new boiler before they left.

Reply from Direct Heating Installations
Truly first class service.
The guys from Direct Heating Installations are experts at what they do.
My family and I are carrying out renovations on our new home and these guys installed a new heating system for us, complete with large combi and about 12 radiators.
They turned around a 4 day job in 2 and a half days!
Much appreciated for the excellent comms and the work.

Reply from Direct Heating Installations
Arrived on time, very professional with the works carried out. Were considerate during their time carrying out the works, cleaned up after themselves. Took the time to show us how to use everything and clear in their instructions. Sorted out all of the paperwork which made things a lot simpler.

Reply from Direct Heating Installations
I would recommend them to anyone. Matt and his team have been extremely helpful and professional
We had a significant amount of work done and they were great throughout.
We were really pleased with the service
Thank you Matt and co!

Reply from Direct Heating Installations
The team came as scheduled and also finished the job as planned. The installation of the boiler was not without technical challenges and the team has done a fantastic job . When they left, they also cleaned up the place.

Reply from Direct Heating Installations
I wanted to replace 12 steel radiators in my house with more modern and efficient aluminium ones; and I needed a heating engineer to install them. I accepted Matt’s quote for the work; and we agreed an installation date. His team arrived promptly as agreed; quickly removed the old radiators; set about installing the new ones in a very efficient and tidy manner; and then tested the system. They took care to consult me where any alterations to existing pipe work needed to be made, before carrying out the alterations. I am delighted with the end result; and which involved minimal disruption to the house decor. I would be very happy to use Matt and his team on future work.

Reply from Direct Heating Installations
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.