Myself and my mother visited the cwmbran store today, the 3 girls in there were so helpful and friendly, they made everything so easy. Very knowledgeable about the items they had and explained everyth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Discount Pram Centre – Caerphilly, Cross Hands, Newport, Cardiff – Baby Prams, Pram Accessories, Baby Pushchairs, Child Car Seats, Nursery Furniture, Baby Toys, Travel Systems - iCandy, Joie, Bugaboo, Venicci, Egg, babystyle and much more. Open 7 days a week! Every pram purchase comes with a free 4D scan of your baby.
Contact info
Mafon Road, Nelson, CF46 6PE, Caerphilly, United Kingdom
- 01443453331
- shop@discountpramcentre.co.uk
- www.discountpramcentre.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AMAZING!!!
Absolutely wonderful, the girls were incredible had so much patience and time. Nothing was to much effort.
I would most certainly refer a friend to go there. Highly recommend.. they would have literally put the pram up and down a million times if I’d ask just to help me in making the right decision.

Reply from Discount Pram Centre
They were very helpful when choosing…
They were very helpful when choosing our pram and bedside crib .
Crosshands Store Experience
Carys from Crosshands Store very helpful & patient. I’m a first time mum Carys showed me all the prams how they work & even took them to my car to see how they fit into my boot.
We have also compared prices online for the complete bundle we purchased and saved a lot of money through Discount Pram Centre.
super helpful staff and great selection of prams
Carys was so helpful and patient as the choice can be a bit overwhelming. Her product knowledge was great which really helped us make a decision. She carried the prams to my car to check it fits in the boot too, which was a lovely touch you wouldn’t get if you ordered online. Great selection available and ideal to get a sense of what’s best for you.
The girls in the shop really helped us
The girls in the shop really helped us, they showed us what they had in stock and could take away that day, we managed to get the pram we wanted and they showed us how to use it including the car accessories. Great service.
Brilliant
My gosh, I mean, the staff couldn't do enough for us! We are first time parents to be and they made the experience great! Answered all our questions.. didn't make us feel silly for our questions.. just brilliant.
Fantastic Sales Assistance
The sales assistant at the store was very helpful, she showed us exactly how the pram was assembled and disassembled.
All our questions were answered and the…
All our questions were answered and the lady working there was patient and informative letting us know what parts of the buggy to be used initially, and then later on, as first time parents we did not know.
Great experience shopping for our first…
Great experience shopping for our first baby pram, great selection and lovely staff
Helpful friendly staff
The staff was amazing and very helpful and showed us how everything worked put my son and gf who are first time parents at ease thank you again will definitely be using you again
Amazing service and support from the…
Amazing service and support from the team at Pram Centre Cross Hands. Over the moon with our pram purchase!
Both lovely and helpful
Lots of Prams
Lots of prams out there which can be a bit overwhelming.
The staff at Discount Pram Centre helped us understand the important items we wanted from the prams we were looking at and helped us make a great choice.
Friendly & helpful service
The lady in the cross hands shop was very helpful and patient with two first time parents! We felt more informed and happy with our choice of pram and car seat. Thank you!
First time parents - very happy
As first time parents, buying a pram felt like it would be an overwhelming task. We spoke to a few friends who recommended discount pram centre. As we live in Bristol, we travelled to the Newport store. We were able to try out all the prams and get a feel for which ones we liked. The two ladies who were working there on Saturday were so helpful. We narrowed it down to two pram bundles and we were given a demonstration on both, including really honest view on them which I really liked as we are complete beginners. We opted for the oyster 3 bundle but the store didn’t have it on display in a particular colour we liked the look of. They called the Cardiff store for us to check if they had it there on display, so with that we went to Cardiff to see it, loved it and bought it to be delivered to Newport. Both stores were very helpful, friendly and honest. We both left very happy and satisfied and would recommend to anyone. I also love that we don’t have to pick it up straight away and could chose what month we would like to pick up our purchase. They also allow you to do payment plan so you can pay a deposit and pay instalments. We opted to pay half on the day and half nearer the time. Thank you to the staff at both stores, you were very helpful and kind.
The staff were friendly
The staff were friendly, and very approachable. They took the time to show how the pram came apart and put the different parts together and how to fold it down. Answered any questions I had . I would recommend discount pram centre in cross hands
Cwmbran store amazing staff
Lady in Cwmbran store was so helpful, gave us lots of information on different prams. Had the patience of a saint. Also staff when we returned to buy was so helpful. Great customer service
Excellent customer service, they couldn’t do enough for us
We visited twice, once on 22/10/23 and again on 11/11/23. The staff were so helpful! They showed us how to fold and unfold the pram, helped us give it a go ourselves, talked us through the pricing and colour options but didn’t put any pressure on us to make a decision. They encouraged us to spend time looking at the pram together and testing it out. They were quick to attend to us but equally didn’t rush anything and answered our many questions truthfully and confidently. The prices are far cheaper than the big brands and the November sale knocked even more off! The staff in October even gave us the heads up on the sale before we left. Overall, a lovely experience for us as first time parents and I will recommend the Cardiff store to others
Lovely people
Lovely people. Very helpful. Not pushy like in other shops. Many travel systems in,stock and on display
Amazing staff
First baby and I didn’t know what questions to ask or what to be looking out for but the staff walked me through everything and answered questions I wouldn’t even think to ask. Ended up choosing a gorgeous pram and I can’t wait to pick it up in march:)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







