I ordered and paid for my product on July 22, 2026. I never received an email confirming the order. I contacted them through their website twice and never heard a peep from them. These folks act like... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely horrible. I placed an order two weeks ago have yet to hear from them. They won’t respond to emails. You try calling the number and it says they can’t get to the phone but they will dang sur... See more
I placed an order on May 18, 2025. They sent me an order confirmation email and charged my credit card promising to send a shipment notification email once my order has been shipped. I never heard b... See more
I placed an order on 5/25 and recevied confirmation. On 6/6, I receved an email that my order had shipped. I checked the UPS tracking a few days later, and it said Label Created. I sent an email on 7/... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give this company a ZERO as…
I would give this company a ZERO as their advertising is misleading. I called and spoke with a person who stated he was confused on the order. After talking with him, I thought it was straighten out. It has been over a week and one half and it have not heard a word or received the product. I thought this was DIY pest control company but it wasn’t. BEWARE!
Scam Website
I have placed order from 01.July.2024, called & emailed many times they are not responding me.
be ware of this website it's totally fake and stealing money from customers.
UPDATED: Order received
UPDATE: I sent a further email to the company stating that I had had no response to my delivery inquiries and that I was cancelling my order. The very next day I received confirmation that the order had shipped. It is supposed to arrive after this weekend, so I assume my cancellation email woke them up!
NOTE: My order arrived today, June 10.
SEE UPDATE, above. Not a legitimate company. Took the money and never sent the product or responded to several emails. Rip off. Avoid!
Scam company took my money and never…
Scam company took my money and never dispatched it. Ignored all emails, luckily my bank got involved and refunded me.
Scam company took my money and never…
Scam company took my money and never dispatched it. Ignored all emails, luckily my bank got involved and refunded me.
A scam company!
I tried to cancel my order after i read…
I tried to cancel my order after i read all the negative reviews,im glad i didnt my goods were ordered on friday and delivered on tuesday. Excellent, better post than most companies in uk. Even my revolut bank thought they were fradulent and cancelled payment.
Will deffiently use again. Thanks
Don't order from this sham business
Don't order from this sham business! Order placed in early March-order remains unfilled and "company" completely ignores e-mails and text messages inquiring about order status.
Weeks have passed and no order
Weeks have passed and no order. They don't respond to voicemail messages or emails. This company is a scam.
Placed an order and never received it
Placed an order and never received it. Don't bother using this site, no replies to multiple messages. No refund options given. I consider myself lucky that my purchase was under $40. but I that's not the point. Would give negative 5 stars if that was an option. If they would have made an effort to contact me and resolve the issue, I would have posted differently.
Excellent price fast shipping and great…
Excellent price fast shipping and great communications
Can’t give a zero star wish I could
Can’t give a zero star wish I could. They took over 300.00 and will not answer emails or phone calls trying to get my money back but don’t have much hope. STAY away from these people. I believe they are scam as-hats.
Fake website
Never trust them, the order never shipped. Calling several times but no response. They should be banned.
Order Finally Shipped
Similar experience to most of the reviews. Ordered and never shipped. Contacted several times with no response. UPDATE: Order arrived about a month and half past the scheduled delivery date.
AVOID DIY PestWarehouse
AVOID DIY PestWarehouse. What they state on their website is not truthful. They do not have good customer service. They are not fast and lack follow up and follow through. Placed an order, and never received it. Called and emailed multiple times with zero communication over almost two weeks. Finally had to contact credit card company too have them handle the chargeback. Save yourself time and buy from someone else. Wish I would have read reviews before buying from DIY PestWarehouse, because the other reviews are NOT good.
Refusal to Redeliver
I accidentally provided a nonexistent address when I placed an order. The package was returned. I called and immediately was sent to the text. I explained what happened by text and provided the correct shipping address. I also have called and called. I have not heard back. If I could give 0 stars, I would.
DIYPestWareHouse Cannot be Trusted!
My experience, under order #6797, is identical to the other reviewers. I was told that my "purchase was on its way" and given a USPS tracking number. But USPS' website revealing stated: "Label Created, not yet in system". DIYPestWarehouse is definitely a shady -- and I'm probably being far too kind with the use of this word -- operation.
Tracking has not moved
Tracking has not moved? #6445
An unreliable company using the cheapest shipping method humanly possible or not shipping it at all... I never learn my lesson...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








