A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more
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Review summary
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I have purchased from djkit a few times now over the past years. I have to say if everyone you dealt with had the compassion these guys have and give, the world would be a better place. Customer serv... See more
I recently purchased a XDJ AZ and case and carry case ,highly impressed with the speed the items came and also some great wisdom shared by Byron before purchasing . Overall highly recommended and ve... See more
The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me e... See more
Company replied
Company details
Written by the company
DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.
Djkit.com Details
Written by the company
Contact info
Unit 3 Waterside Court, RG145SH, Newbury, United Kingdom
- + 44 1635 780002
- sales@djkit.com
- www.djkit.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Arrived on time for Christmas day
Arrived on time for Christmas day. Husband can't wait to use it.
December 18, 2025
Excellent service as always
Excellent service as always, fast delivery , excellent communication, I cannot fault you guys.
December 17, 2025
Replacement Headphones
Byron was first class in sorting replacement headphones for me. Very efficient service!
December 15, 2025
Returning customer
Returning customer. Always get good professional advice and prompt service. Delivery always available but prefer to collect.
December 15, 2025
Amazing service and helped me instantly…
Amazing service and helped me instantly with a minor issue with my order which was not thier fault
December 8, 2025
Available Does Not Mean In Stock
Beware, if you need items quickly, 'Available' does not necessarily mean 'In Stock'!
November 24, 2025
Reply from DJKIT®
Thank you for the feedback. We sincerely apologize for any confusion regarding our stock status. We understand that when you need gear quickly, every day counts. We use 'Available' for items we can source quickly from our partners, but we realize this distinction needs to be clearer. We are currently updating our website to make 'In Stock' vs. 'Available to Order' much easier to spot so you can shop with total confidence in the future.
Extremely responsive & professional service
Extremely responsive. I made an error when ordering and they were able to ammend my order quickly to supply the correct items without any issues. Excellent company!
December 8, 2025
This is the best online DJ shop in the UK
This is the best online DJ shop hands down. Great customer service. Byron is a lovely man who knows his stuff. What a professional!!!!!
November 25, 2025
Great item had an issue with delivery…
Great item had an issue with delivery but great service from customer support and after there help and several shop visits they found my package that they didn’t have thanks again
November 14, 2025
Poor customer service!
I went to purchase an item from DJKit on Sunday, which was clearly advertised with free delivery. On reaching checkout, I was unable to proceed without paying £7.99 for delivery, so sent a message to the store to ask for a resolution. I received no response to my message, and have today returned to the item's page to see the previously advertised free delivery has been removed.
I appreciate that it's within the store's rights to do this, but it's a poor show to not honour what has been advertised to a customer, and poor customer service to make that change with no response to my original communication.
I'll now be making my purchase elsewhere and will not be using DJKit again. Extremely disappointing.
November 25, 2025
Unprompted review
Reply from DJKIT®
Thank you for your feedback. We have investigated this thoroughly and, unfortunately, we cannot find any record of an email from you in our system, nor do we have a customer account matching your details.
We did identify a brief technical sync error regarding delivery labels which was corrected as soon as it was spotted, but we never received a communication to resolve this for you personally. We always aim to honor our advertised prices and would have been happy to discuss this had we been reached. If you have a copy of your sent message, please forward it to sales@djkit.com so we can look into why it didn't reach us and make this right for you.
Fast & reliable service with great…
Fast & reliable service with great communication.
November 17, 2025
First controller 😊
Brilliant company couldn't recommend highly enough
I went in to buy my first dj controller....Byron and his team were fantastic!! talked me though everything i needed to know even helped set up my laptop so I could get mixing
Easy 5 stars
November 14, 2025
5 star service as always
Haven't used the guys in a while but 5 star service as always. I did look at other places for the item but too many fakes elsewhere so knew the item they were selling was 100% genuine.
November 14, 2025
Great customer service
Great customer service, quick turn around, top notch products. Highly r
ecommend
November 10, 2025
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