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DJKIT® Reviews 

8,162
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide practical advice and go above and beyond expectations. Many appreciate the efficient and friendly team, noting that issues are resolved promptly with great communication. The products are often described as high quality and arrive quickly, well-packaged, and as described. However, some customers also noted issues with delivery, experiencing delays or items being lost, and some were dissatisfied with advertised free delivery being removed.

What people talk about most

Service

People report positive experiences with service, consistently highlighting the fast, friendly, and efficient... See more

Product

Reviewers mention positive feedback about product, often highlighting the great range of equipment and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more

Rated 5 out of 5 stars

I have purchased from djkit a few times now over the past years. I have to say if everyone you dealt with had the compassion these guys have and give, the world would be a better place. Customer serv... See more

Rated 5 out of 5 stars

I recently purchased a XDJ AZ and case and carry case ,highly impressed with the speed the items came and also some great wisdom shared by Byron before purchasing . Overall highly recommended and ve... See more

Rated 5 out of 5 stars

The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me e... See more

Company replied


Company details

  1. DJ Supply Store
  2. Hi-fi shop

Written by the company

DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.

Djkit.com Details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(8,162)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Freindly Reliable Team

I’ve used this company a number of times over the past few years for various bits and pieces and every time it’s been a quick smooth transaction and fast delivery with friendly expert advice on the phone if I needed help.

September 16, 2025
Rated 5 out of 5 stars

Speaker Ev ext sub order

Hi
Just added ev ext 18sp sub to my disco which i bought from djkit newbury as always great service and kept up to date with delivery from germany.
Overall great service thanks Djkit and Phil
Ev subs and Ev tops fantastic sound

Steve thompson

September 15, 2025
Rated 5 out of 5 stars

Great company

Great company. I ordered an amp bag off their latest list which was a new stock list but they hadn't yet got the stock in. When it came in on the date stated it was sent immediately. It was well packed and as described although with 2 items rather than one. This was sorted out really promptly by e mail to my advantage, so what can I say, Great product, great service.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. We turned up on spec with a bit of old and rubbishy kit, and they spent well over an hour with us getting it working and supplying us with a speaker and some other bits and bobs. Went well beyond. First class. They were good fun too.

August 19, 2025
Rated 3 out of 5 stars

Not the best customer service.

I’m rewriting my review so it’s a little higher than 1 star. As I’ve received an explanation and think credit where credit is due.

So I ordered 6 base plates, when ordering anything in the past it’s been dispatched same or next day. 5 days and nothing, I was getting nervous as needed them for the weekend. So I reached out to customer support and got a blunt email saying they only had one and what do I want to do. So had to wait for a refund as one was no good. My issue is that first available stock should be updated on the website, and secondly when they realised that stock wasn’t available they should have contacted me straight away. This caused a lot of issues and had to get some plates custom made locally for use at a gig at the weekend.

I’ve purchased a lot over the years from DJ Kit and the customer service has always been of the highest standard. I know they had to deal with massive changes so that could explain things somewhat. Anyway rambling over, note to self if I need something on a tight deadline, contact before I buy as the website might not be upto date.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Equinox Merlin

I ordered my new kit last week and it arrived the day after now that’s what I call good service the lights were easy to use and programming was also easy

August 12, 2025
Rated 5 out of 5 stars

Certainly giving the other big…

Certainly giving the other big contender a run for their money. A massive saving for me on a product and from now on I'll always check with these guys before pulling the trigger. MASSIVE FIVE STARS from me*****

August 8, 2025
Rated 5 out of 5 stars

No hard sell, just honest ⭐️⭐️

Just popped into DJKit Newbury, fantastic store, a real Aladdin’s cave, Byron served me and I was amazed at his honesty with the equipment I brought & am looking to buy, no hard sell at all which is such a breath of fresh air. Very good choice and price ranges from budget upto pro top of the range.
Chatting to Byron was like talking to a mate I’d known for years.
He had my best interests in my mind.
Definitely recommend DJKit ⭐ ⭐️⭐️⭐️⭐️

August 11, 2025
Unprompted review

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