While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Great value even if it played badly. We got the violin, plus bow, shoulder rest, rosin and a protective hard case. The sound quality is thinner compared to the hired ones we've had (but my son is a r... See more

Company replied

Rated 2 out of 5 stars

I purchased basic classical guitar strings with free delivery (3 to 5 days). After waiting several days, I received an email saying my item was now not in stock. Several days passed and I was told t... See more

Company replied

Rated 1 out of 5 stars

Bought a Left handed Eukelele for my daughter. We were so disappointed when it arrived. The quality was poor. It won't even stay in tune for longer than 15 minutes. We have a RH Euke which was bought... See more

Company replied

Rated 5 out of 5 stars

Excellent buy & service all round. Customer Service were helpful with queries (I initially wanted a more expensive item which was out of stock till late December - cutting it a bit fine for a Christm... See more

Company details

  1. Musical Instrument Store
  2. Music Store

Written by the company

DJM Music is one of the UK's largest Musical Instrument Shops with a huge range of products for sale. We have a great selection of Guitars, Drums, Percussion, and much much more! Visit our online retail store now and buy in confidence!


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended seller

Products excellent. Also Customer Service - 2 phone calls to check if I was having problems completing order and then to advise slight delay in sending order. In fact arrived more quickly than estimated.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

A company WITH customer services

After several purchases from DJM, this order ( a keyboard stand) had a fault. Rang customer services and when they realised that they didn't have a replacement part sent out a new stand.

With most companies not paying any attention to after sales/customer services that would be a good result - but the icing on the cake is the time scale. From original order to replacement was quicker than a lot of companies would have sent out the original order.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

During lockdown I decided to try and…

During lockdown I decided to try and learn the harmonica. I purchased a few harmonicas in different keys and music book from DJM Music Ltd. I promptly received emails updating on the process and expected delivery which arrived on time. Very happy with the quality and service from this company and will certainly use again. They have a great variety of instruments and music books for al levels.

August 8, 2020
Unprompted review
Rated 1 out of 5 stars

Waist of time and money

Would never buy from this company again; delivery date came and went so I contacted them and they gave me a new delivery date , again never turned up, had to contact them again, they said my item was out of stock and would be posted out in three months time.. I’m still now waiting for a refund. Rubbish communication. Poor service. Very unhappy with their service.

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Arrived with one adjusting screw broken in transit, but problem sorted very simply and quickly.
Pleased with the Keyboard stand.

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

DJM gives real VFM.

I needed a new keyboard stand and found this one online. Price seemed fair, and the item seemed to be what I needed. It was delivered within 48 hours.
The stand is fabulous. Adjustable height and width, good solid build quality, and will fold away when not needed.
I am so, so pleased with my purchase, and the value for money.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Value, Excellent build quality...and Price.

As always DJM Music Ltd provide an unbeatable service, ordered after 3.00 pm one day delivered just after 2 pm next day to Scotland. The Tiger Wooden Conductors Music Stand is excellent value. I could not find anything better at double the price in city music retailers, nor on line. The unit is large and pretty heavy, and perhaps not the most portable available. However, if you consider the build quality (like a tank) and its large capacity (able to hold large score folders with no fear of collapse) it is a winner.

I have a number of Tiger brand instrument stands and have been very pleased with the performance and durability of each one (never had one fail to date). I have paid more than the cost asked by DJM for this Tiger stand only to find I have had to replace other brands much sooner than expected. If looking for a quality music stand at a very competitive price, then I suggest you check this out.
John W.

January 24, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look