Dobbies Garden Centres - AberdeenReviews 

428
TrustScore 3.5 out of 5

3.4

New Park Farm, Whitemyres, Lang Stracht, AB15 6XH Aberdeen, GB


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See what reviewers are saying

Rated 1 out of 5 stars

For the last 3 visits to Dobbies Aberdeen I have picked something up thinking of buying it to find no price on either the item or the shelf it was on. If they want customers to buy their stock please... See more

Rated 5 out of 5 stars

At this time of year Dobbies is always full of happy shoppers and who can’t resist taking their grandchildren to see their in-store Santa then stop in the cafe for tea and cake. So many beautiful tree... See more

Rated 3 out of 5 stars

This centre is really starting to look run down. Car park needs resurfacing. Restaurant is a shambles with the help yourself coffee and tea area appearing neglected - we went to get coffee for the tod... See more

Rated 5 out of 5 stars

Dobbies Restaurant, Aberdeen Yesterday was my son’s second birthday. We had a very busy day – we were at the playground and had planned to finish it off with hot chocolate. Unfortunately, we ar... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • New Park Farm, Whitemyres, Lang Stracht, AB15 6XH, Aberdeen, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

428 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(428)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

When we asked for a tray in the…

When we asked for a tray in the restaurant, the employee was very off-hand and did not help. The ladies toilets were very poor with half of the sinks taped off and only 1 dryer working. The Christmas scones were lovely.

November 24, 2022
Rated 4 out of 5 stars

Lovely things to be found here

There was a lot to look at and the items I wanted were readily available. There was no problem with children just looking at the fish, no pressure to buy and a huge variety of creatures to see. The only downside was the placement of sweets and chocolate which were beside the food hall where they caused problems for a number of parents mak8 g everyones shopping experience more stressful

November 12, 2022
Rated 5 out of 5 stars

Excellent service

I wanted to buy a slow cooker that was on display. The lady in customer services was very helpful and she found the box and instructions and reserved the slow cooker for me. Thank you for your excellent service - I am looking forward to using my new purchase.

November 3, 2022
Rated 5 out of 5 stars

Excellent morning

Went with grandson to buy an indoor plant for friend. Excellent choice and bought 2. Wonderful tea break and decided to join Dobbies rewards.

October 5, 2022
Rated 1 out of 5 stars

Staff not friendly

Staff not friendly, used to be full breakfast they let me choose ten items whatever I want but now you cannot do it.

October 17, 2022
Dobbies Garden Centres - Aberdeen logo

Reply from Dobbies Garden Centres - Aberdeen

Hi, Thank you for taking the time to leave your review. I am sorry to hear that you are unhappy with your recent visit to your local restaurant. I have forwarded your feedback to the restaurant management team to bring this to their attention. Best wishes, Karen

Rated 5 out of 5 stars

Fantastic

I had lunch with a friend and also browsed the centre. Lunch was amazing and service was excellent. There is a lady called Jay who has been so nice to me in the past. I lost my husband and hadn’t visited for a while. She was very empathetic and helped me to renew my membership card. She is one of the main reasons I will visit regularly. Thank you.

October 11, 2022
Rated 5 out of 5 stars

I visit Dobbies most weeks either to…

I visit Dobbies most weeks either to shop or coffee with friends. It’s a great meeting place. Granddaughter ate a huge vegetarian breakfast yesterday. Plenty of parking too. Love all the displays especially the Christmas ones. Garden section is great. Really like the quality of plants. Best of all is using my card at the till and getting a discount. Well done Dobbies

October 11, 2022
Rated 5 out of 5 stars

made my day the loveliest staff

I visited Dobbies Aberdeen with my young son and baby girl. I had walked all the way from my house which is a long way and when I got to Dobbies decided we all needed a snack. The lovely restaurant manager Jack was so polite and helpful and granted me my free coffee even though i had forgotten my Dobbies card & then brought my tray to a table. Absolutely lovely staff in the cafe made my day :)

October 10, 2022
Unprompted review
Rated 4 out of 5 stars

Good merchandising

Good merchandising. 20% off unfortunately didn't get flyer for the offer until the following day so didn't realise it was the last day when visiting

October 4, 2022

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