Dobbies Garden Centres - Altrincham Reviews 288

TrustScore 4 out of 5

4.1

Green Lane, WA15 8QP Timperley, Cheshire, GB


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Rated 4 out of 5 stars

DOBBIES TIMPERLEY. Lovely food. Staff all look stressed. But my main concern was the waitress in the restaurant had extremely long, high fuzzy hair!!! Serving food? Surely that can’t be acceptable. Ev... See more

Rated 2 out of 5 stars

Timperley cafe lovely friendly staff but why close kitchen at 3 pm when the place is full of parents and children wanting food lots of young kids need some warm food after school but you won’t serve i... See more

Company replied

Rated 5 out of 5 stars

I went to Dobbies looking for some shrubs to go in a particular part of my garden, I was passed on to a wonderful lady called Jo (I think that was her name she wears lip rings) she was amazing, so kno... See more

Rated 1 out of 5 stars

The garden centre is the same as many others but nicely presented. The "restaurant" appears pleasant until you go to order food. The staff were totally disinterested almost to the point of rudeness. O... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Green Lane, WA15 8QP, Timperley, Cheshire, United Kingdom

4.1

Great

TrustScore 4 out of 5

288 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Lovely food BUT……….

DOBBIES TIMPERLEY. Lovely food. Staff all look stressed. But my main concern was the waitress in the restaurant had extremely long, high fuzzy hair!!! Serving food? Surely that can’t be acceptable. Even McDonalds aren’t allowed that. Shame as it’s a lovely place

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

I went to Dobbies looking for some shrubs to go in a particular part of my garden, I was passed on to a wonderful lady called Jo (I think that was her name she wears lip rings) she was amazing, so knowledgeable, very pleasant to chat with, showed me a variety of shrubs which were suitable...ended coming away with two shrubs and some flowers

June 24, 2024
Rated 3 out of 5 stars

All dobbies cafes are so slow

All dobbies cafes are so slow , the tea cake arrived before the coffee .
The toilets at Romiley are so dirty and scruffy , for such a nice garden centre you need to update , paint and regularly clean

June 28, 2024
Rated 5 out of 5 stars

Cafe member of staff.

The lady that served us in the cafe is always excellent = pleasant and welcoming and efficient. It makes all the difference. I don't know her name but she is dark haired, glasses, slight build.

May 23, 2024
Rated 2 out of 5 stars

Restaurant 5 star. Shop 2 star

Restaurant 5 star

Shop 2 star. Selected an item that I had bought few weeks ago at £2. It was in the same place in reduced items but at till it was full price. Full price items should not be in reduced section and should be priced

May 21, 2024
Dobbies Garden Centres - Altrincham logo

Reply from Dobbies Garden Centres - Altrincham

Hi
Thanks for leaving your feedback.
I am sorry to hear of your frustration on your recent visit to the Altrincham store.
I have passed your feedback onto the management team, they will be looking to investigate this to ensure that this is corrected for the future.
Best wishes, Karen

Rated 5 out of 5 stars

Always a lovely garden centre to visit…

Always a lovely garden centre to visit with lots of plants, shrubs and other garden ephemera always available plus ideas fir the home, patio sets etc. Very helpful and pleasant staff, nice restaurant and easy parking. Toilets and electric charging points.

May 21, 2024
Rated 4 out of 5 stars

Dobbies is a lovely place to go

Dobbies is a lovely place to go. An excellent variety of plants The food is delicious but there definitely could be more variety for vegan options and the only vegan option was highly priced in comparison to the non vegan options.
I finally got myself a Dobbies card after, wish I bought it ages ago I didn’t realise all the perks you get with it.

April 7, 2024
Unprompted review
Rated 4 out of 5 stars

A Pleasant afternoon with good lunch & service.

Easter Bank Holiday and the need to eat. We met with our Daughter & Husband at Timpereley. They had theirs and we both had Ham Eggs & Chips. As we are getting on in years we also had a cake each, part of the deal. OK I had to queue for a few minutes, but with staff giving full assistance, we were fine. Due to the restaurant being busy, and one of the units malfunctioning we had to sit for a few minutes longer than normal. The tray, with teas was delivered shortly before the food. The place was non stop busy with service being carried out quickly, efficiently with a smile.
The food was good, and we shared the cakes with the offspring.
Then off to the gardening area for plants and bits & pieces.
A pleasant afternoon.

April 1, 2024
Rated 5 out of 5 stars

Easter Bunny Breakfast

We came for the Easter Bunny Breakfast. We were greeted by the staff who asked the children to hunt for the Easter Bunny around the garden centre which they loved. Then we all had a lovely breakfast the staff had set the table with Easter activities and decorations. The staff then took the children to do some wildflower planting to take home and we had storytime with the Easter Bunny. The staff were so helpful (Sadie looked after us) and were so kind with the children. We had a great morning thank you 😊

April 1, 2024
Unprompted review
Rated 4 out of 5 stars

Lots of choice

I purchased a water spray for my wreath on the door and noticed a box of Christmas crackers that had been reduced. I was very happy as used them for NYE dinner party. All staff were pleasant and helpful.

December 27, 2023

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