Dobbies Garden Centres - Andover Reviews 265

TrustScore 4 out of 5

3.8

Salisbury Road, SP11 7DN Andover, Hampshire, GB


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Rated 1 out of 5 stars

I bought Bramblecrest rattan garden furniture from Dobbies, for over £1600, which subsequently started breaking down after very light usage. Following customer service enquiries with Dobbies and Bra... See more

Rated 3 out of 5 stars

I was a guest of friends who had made an Afternoon Tea Reservation. On arrival, no table was allocated or laid up for this 50th Wedding Anniversary celebration. No serviettes were supplied and I had t... See more

Rated 5 out of 5 stars

I was looking for assistance in purchasing an artificial tree when Mel ( 21367 ) came to assist me. She was professional, polite and a very lovely person. Nothing was too much trouble. Dobbies should... See more

Rated 3 out of 5 stars

Good morning. I would have given full stars but unfortunately on our visit to Dobbies in Andover last Sunday we were not allowed into the restaurant. We go quite often on Sunday morning for a brea... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Salisbury Road, SP11 7DN, Andover, Hampshire, United Kingdom

3.8

Great

TrustScore 4 out of 5

265 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Cafe

Sometimes staff shortage in cafe, drinks not hot enough. No complaints about the rest of the store.

December 8, 2021
Rated 5 out of 5 stars

i visited in the morning

i visited in the morning, had a very good Latte coffee bought a few things including a greetings card and some christmas confectionary and had a good look round. The girl at the till is always lovely and seems to be there every time I visit.

December 3, 2021
Rated 4 out of 5 stars

Staff are great

You can never complain about the staff knowing too much about plants which is why I always use this place. There knowledge is amazing and can answer almost any query I have on how to grow or plant anything.
The people on the tills are brilliant there just aren’t enough of them so you have these massive build up of people waiting. Extra staff are called, queues go down and then it starts all over again!

December 3, 2021
Rated 4 out of 5 stars

Always enjoy visiting Dobbies

Always enjoy visiting Dobbies. Usually visit cafe for drink or lunch. Household interesting and occasionally plants. They just need to get sorted with electric car charger points - and plenty of them please!

November 14, 2021
Rated 5 out of 5 stars

Friendly and helpful staff.

I went into Andover Dobies with my little dog.
The store and outside plant areas are well laid out and it’s interesting to see new plants and stock for Christmas.
I found what I wanted and as I’m a loyalty card holder had a free coffee.
The nice lady on the till gave my dog a little biscuit treat, so both of us went home very happy.

November 14, 2021
Rated 4 out of 5 stars

Always a good range of colourful plants…

Always a good range of colourful plants and other decorative items. We enjoy our two free drinks every month as members of the club. We like to bring our dog and appreciate the dog friendly tables inside the restaurant, although these seem very popular with people who don’t bring dogs which meant on our last visit we had to drink our coffee outside on a very cold day!

November 10, 2021
Rated 1 out of 5 stars

I purchased an indestructible dog toy…

I purchased an indestructible dog toy on Oct 9. Within 30 minutes, my dog had chewed it and I took it back to the location on Oct 16. Unfortunately, because I could not locate the receipt, I was told I could not return and/or get credit for the toy - even though I have a Dobbies membership number in which the purchase was made.

November 10, 2021
Rated 4 out of 5 stars

A Great Garden Centre

A great Garden Centre but disappointed they no longer sell some goods I.e. cakes, sweets and rubber gloves but the plants are good and after all it is a Garden Centre!

November 6, 2021

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