Absolutely shocking experience at Dobbies Cafe. The place felt completely unstaffed, with dirty floors and lifting tiles, and tables that clearly hadn’t been cleaned. The cutlery was filthy, and some... See more
Location
Switch locationCross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF Nr Atherstone, Warwickshire, GB
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See what reviewers are saying
Dobbies Atherstone - Long queues in the restaurant but got served very quickly by a very professional and speedy young man called Glenn. Coffee was lovely and hot and very nice. Glenn is a credit to t... See more
Excellent help with the choice ofChristmas tree; excellent help at the till and excellent help with stowing the tree in my car. Great price because I used my reward vouchers The only comment I would... See more
Wife renewed Her Club Membership and we had Hot Chocolate drinks in the cafe. She purchased Privet Bushes x 6 and some other plants, Negatves were table was wobbly and unavoidably spilt some of our... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Cross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF, Nr Atherstone, Warwickshire, United Kingdom
3.3
Average
576 reviews
Hasn’t replied to negative reviews
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The staff are so helpful
March 28, 2023
A good all round experience
Found Dobbie’s a very good experience, plenty of different in door plants, was disappointed with the outdoors, may have been down to the cold weather.
Nice friendly staff
March 15, 2023
Hi my visit to Dobbies was great
Hi my visit to Dobbies was great, I got what I wanted, Staff were very helpful as usual will recommend Dobbies to my friends.
February 27, 2023
Our Monthly Visit.
Wife renewed Her Club Membership and we had Hot Chocolate drinks in the cafe.
She purchased Privet Bushes x 6 and some other plants,
Negatves were table was wobbly and unavoidably spilt some of our drinks and not much choice of plants as presumable preparing for Spring/Easter.
February 20, 2023
Ordered food for children and after…
Ordered food for children and after waiting over 30 minutes found the food sitting on the hit plate whilst staff servers people in the queue. Got food ourselves and even had to open the steam bag of rice ourselves - pizza was burnt and not tasty
February 23, 2023
Unprompted review
Reply from Dobbies Garden Centres - Atherstone
Hi Darryl, Thank you for leaving your review. I am sorry to read of your level of service that you have experience in our Atherstone restaurant. I have sent you a request for some more information so I can pass this onto the management team and ask for someone to get back to you regarding the points raised. Best wishes, Karen
Good food quality and price ... but
For the food quality and price I would score much higher. However, we went on a Friday lunchtime and it was busy. Possibly not enough staff in the cafeteria because service was slow.
After 40 mins after ordering I ventured off to see where our food had got too and noticed it was under the warmer waiting to be brought to us. I mentioned this to a passing staff member and she immediately got us the food. But it was well past it's best by then, my daughter's pizza had congealed cheese and my toastie, although tasty was luke warm.
Such a shame because the prices are reasonable and the quality of the food good.
I will return to eat there but I will stick to coffee and cake which does not need a waiter/ress to bring it to us!
February 17, 2023
Unprompted review
Had afternoon tea it was lovely staff…
Had afternoon tea it was lovely staff really lovely and helpful couldn’t do enough for us top marks definitely go back
January 26, 2023
Always a pleasant relaxing experience
January 6, 2023
Great friendly staff
January 8, 2023
We got exactly the products we wanted
December 10, 2022
Used my birthday coffee and cake
Used my birthday coffee and cake
Also had a lovely breakfast with my friend
The staff were lovely so all adds to the perfect trip out28
November 28, 2022
Staff are always very helpful and polite
December 6, 2022
Clean and bright premises
Clean and bright premises. Plenty of helpful staff and lots of lovely things to purchase.
November 29, 2022
Excellent help with the choice…
Excellent help with the choice ofChristmas tree; excellent help at the till and excellent help with stowing the tree in my car. Great price because I used my reward vouchers
The only comment I would make is that it would be helpful to have a machine on site to cut off the bottomof the trunk of the tree to aid the tree keeping fresh u til after Christmas.
December 8, 2022
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