Dobbies Garden Centres - Braehead Reviews 441

TrustScore 3.5 out of 5

3.4

75 King's Inch Drive, Renfrew, G51 4FB Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I wish to thank Mathew at Dobbies garden centre Braehead for some great advice and ideas. He was so helpful and knowledgeable.Took his time to explain to my husband how to deal with climbing plants.... See more

Rated 5 out of 5 stars

I have just become a fully pledged member I didn’t bother with the 30days option I paid the membership and I am very pleased with the service fantastic staff also the restaurant has such a wonderfu... See more

Rated 1 out of 5 stars

Tried phoning the store today to see if they had a particular plant in stock. Tried 3 times, each time holding for over 15 minutes, no one bothered answering, so taking customer elsewhere. Staff at Br... See more

Rated 3 out of 5 stars

We ate in the restaurant at Dobbies Braehead. My husband asked for salad but was told none available but there were bowls with tomato, cucumber etc sitting out. We then asked for soup which is serv... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 75 King's Inch Drive, Renfrew, G51 4FB, Glasgow, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy gardener

I have had some helpful information from a member of the staff and find the most things for my garden I'm very stratified with my experience

August 27, 2023
Rated 4 out of 5 stars

Dobbies is usually great

Dobbies is usually great, but on this occasion there was a bit of a mix up. I received a message to say a salad bar was open, but when we arrived staff said it was not available!

August 21, 2023
Rated 1 out of 5 stars

Poorest breakfast at Dobbies GC…

Poorest breakfast at Dobbies GC Braehead Glasgow this morning.Quality and temperature of preprepared food was worst ever!! Cannot recommend and very poor value for money

August 21, 2023
Unprompted review
Dobbies Garden Centres - Braehead logo

Reply from Dobbies Garden Centres - Braehead

Hi Joan, Thank you for taking the time to leave your review.
I am sorry to hear that your breakfast was not up to your expected standard on your recent visit to the Braehead restaurant recently.
I have passed your feedback to the management team to bring this issue to their attention.
They will be able to look into this with a view to making necessary changes in the future.
Best wishes, Karen

Rated 5 out of 5 stars

Would recommend a visit

Knowledgeable member of staff who was very helpful, great range of plants and a terrific young lady on checkout who arranged a taxi.

August 6, 2023
Rated 2 out of 5 stars

Food I had in restaurant was lukewarm…

Food I had in restaurant was lukewarm and a bit dry. Broccoli should never have been put on my plate. It was dry and cold.

July 31, 2023
Dobbies Garden Centres - Braehead logo

Reply from Dobbies Garden Centres - Braehead

Hi C D, thank you for taking the time to leave your feedback.
I am sorry to hear of your disappointment with meal that you have in the Braehead restaurant recently.
I have passed your feedback onto the management team to bring this issue to their attention.
Best wishes, Karen

Rated 2 out of 5 stars

Staff unable to place an order

This is the second time we have visited the store to order a bulk order of stones to be told that there was no one in store at that time who knew how to process the order. I am surprised that you can afford to lose a sale totalling £399.98. We were not prepared to visit the store again in case the order could not be placed for a third time. We ordered from screwfix instead!

July 11, 2023
Dobbies Garden Centres - Braehead logo

Reply from Dobbies Garden Centres - Braehead

Hi Joanne, Thank you for your feedback.
I am sorry to hear of you frustration whilst trying to place an order in the Braehead store recently.
I have passed your feedback to the relevant management team to bring this issue to their attention, so that they can look into this situation with a view to resolve the problem for anyone wishing to make a order in the future.
Best wishes, Karen

Rated 3 out of 5 stars

Dissatisfied with food

Went for afternoon tea at 3pm we were the only people in that part of the Restaurant, our tea and sandwiches came very quickly, but sandwiches could have been fresher but we only left one.
I had ordered an extra plate of savouries, there were 4 vol-au-vents were solid at the base could get a knife through had to use a teaspoon to lift out the fillings and leave the pastry cases.as for the 4 baby sausage rolls they were just inedible, but the saving grace were the scones with butter, jam, and clotted cream. You can have 5 stars for them, Tea went cold really quickly but they gave us more without a quibble, Would certainly not recommend it, which is a shame as we were really looking forward to it, as the food in your restaurant is normally very good.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

The shop was full of surprises

The shop was full of surprises, i loved the plant sections. I was there to buy seeds for my garden but found so much more, i had not been aware that it had supplies for our pets, gardening equipment and several other departments. My advice is when you go allow yourself at least an hour and a half to find out what they have to offer. The staff are so helpful and pleasant.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

I have just become a fully pledged…

I have just become a fully pledged member I didn’t bother with the 30days option I paid the membership and I am very pleased with the service fantastic staff also the restaurant has such a wonderful selection whither it’s tea or a hot meal
I also bought more shrubs plants small cherry blossom looking forward to the larger blossoms coming in we buy them in memory of loved ones
Best Regards
Isobel Mitchell

March 11, 2023

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