Dobbies Garden Centres - Braehead Reviews 441

TrustScore 3.5 out of 5

3.4

75 King's Inch Drive, Renfrew, G51 4FB Glasgow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I wish to thank Mathew at Dobbies garden centre Braehead for some great advice and ideas. He was so helpful and knowledgeable.Took his time to explain to my husband how to deal with climbing plants.... See more

Rated 5 out of 5 stars

I have just become a fully pledged member I didn’t bother with the 30days option I paid the membership and I am very pleased with the service fantastic staff also the restaurant has such a wonderfu... See more

Rated 1 out of 5 stars

Tried phoning the store today to see if they had a particular plant in stock. Tried 3 times, each time holding for over 15 minutes, no one bothered answering, so taking customer elsewhere. Staff at Br... See more

Rated 3 out of 5 stars

We ate in the restaurant at Dobbies Braehead. My husband asked for salad but was told none available but there were bowls with tomato, cucumber etc sitting out. We then asked for soup which is serv... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 75 King's Inch Drive, Renfrew, G51 4FB, Glasgow, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cakes lovely and enjoyed them

Cakes lovely and enjoyed them
For free woth my birthday card from Dobbies. Food store section much improved and a lot of changes since my last visit so looks good too. Easy to do a weekly shop there now.

July 8, 2022
Rated 4 out of 5 stars

Could do better

Plants are sometimes in poor condition because it is a windy site and large plants are left blown over on their side.Reduced to clear plants are often not fit for sale.Have not found plant knowledge or advice good

June 30, 2022
Rated 5 out of 5 stars

Usually spend sat mornings here

Usually spend sat mornings here , coffee , catchup and some retail therapy.
David in garden centre is very knowledgeable and can answer our plant questions no bother, he actually is probably the only one with knowledge of all aspects , fabulous employee, and actually a qualified horticulturist, well done, hang on to him .

June 28, 2022
Rated 1 out of 5 stars

Well what a disappointment

Well what a disappointment. The plants are uncared for, left to "die" and rot in view of customers ...the place is not managed, the whole outside garden area was a shambles and plants that had obviously been neglected for a lengthy time were all full price. What a disgrace.

June 22, 2022
Unprompted review
Dobbies Garden Centres - Braehead logo

Reply from Dobbies Garden Centres - Braehead

Thank you for taking the time to leave your review and I am sorry to hear this. I will pass this to the Braehead store manager to review and ensure this is rectified. Thanks Ahmed

Rated 4 out of 5 stars

Slightly less good than usual

Slightly less good than usual. Many plants fallen over and a few looked under watered.
Scones were poor , seemed quite old. Usually they are are amazing best ever quality.
Back at Christmas time we were unable to find anything relating to the real reason for Christmas. We wanted characters for a nativity scene and could only find Santa related items

June 21, 2022
Rated 3 out of 5 stars

Cafe staff need some customer training

Cafe staff need some customer training, especially when at cashdesk, very unpleasant unsmiling staff. 2in particular are in need of training .
food/tea cold by time you get to pay for it. Floor was covered with spilled food . Not impressed with overall visit .won't hurry back.

June 16, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look